Sennheiser Canada Reviews

Received great service on the phone and had my product fixed in no time.
I didn't get the name of the person that helped me so thanks to everyone for an awesome experience.

I was served quickly and with great the light by Mike, getting service here is effortless and painless each and every time for Quality Products that will last you for a very long time

Sennheiser has amazing customer service and all the employees that i spoke to about my warranty were helpful and extremely friendly.

I visited sennheiser service center on Monday the way they received was really up to the mark and they assured my old damaged earphones will be replaced in a week but I got my new earphones on Wednesday..That is what customers expect from gaints like sennheiser..really appreciable

I bought it in Dec 2016. It stopped working. I called the service dept. and I am very disappointed they want me to send it by parcel on my expenses. Usually the companies have an arrangement of prepaid service in this scenario.Though I also have extended warranty. It looks unfair instead of apology from them I have to spend more money from my pocket.

The staff is very welcoming and the customer service is perfect.

Amazing quality products and service, I returned my faulty in warranty headphones and quickly received a brand new exchange replacement, no questions asked.

A service at the top! The two people at the reception are great!

Thank you

Great service. Will keep buying Sennheiser. If they ever broke.

Went there to get repair for my headphones that had a little part broken. Employee at the service was quick and helpful. Definitely a company and product to recommend!

great customer service.
After customs problem and applied charge not applicable, Lynn and the team settled everything for me. I visited their site and I was lucky to have a demo.
thank you for your welcome.

Excellent product quality.

After ordering the wrong replacement parts multiple times from various online retailers I stopped in this afternoon; Mike helped me out in less than 2 minutes and you guys now have a customer for life :-)
Thank you!

Extra fast service. Best company for Audio. Came in for warranty repair on earphones. Left within 5 minutes.

excellent service they replaced me my broken earphones in 2 days

Micheal Roxburgh:

You were so fast and efficient. Every time I deal with Sennheiser it's nothing but over and above the name customer service... I feel special and take care of.

Thanks again Mr. Roxburgh and thx once more

quality of the Headphone wires are not up to par with previous releases

Very very good service! People at the counter take the time to listen to the situation and try to find a solution. The satisfaction of their customers is their priority and it looks good!

Excellent service. My wireless headphones needed a $ 225 repair and I was offered an exchange with a refurbished top model for $ 100. This was the second time I went to this service center and each time the service was to my complete satisfaction.

Nice people that want to help. Got all the sennheiser parts obviously

Service A1. I was afraid of having any kind of excuse for not replacing my product and it was settled in 3 days by express post. Thank you for listening to your customers.

Just buy a brand new 595$ HD600 headset. Have it since yesterday and the right driver is buzzing at mid volume and upper.
The warranty department want me to pay for the shipping to get it repair. Plus I won't have the headset for several weeks. Beware their service is really bad.

Wonderful customer service from the warranty department! They just looked after me in spectacular fashion and I am so happy right now. Highly recommend!