Search Mortgages Pty Ltd Reviews

I am the unfortunate person who had a terrible encounter with this business and let me tell you first hand of how terrible of humans these people are. Last Monday my car was parked behind their business in carparks that DID not belong to them, I found a note from search mortgages under my windscreen wiper but this wasn't all that was left by the hands of Paul Lumsden. A scratch was also visible across my bonnet. I presumed this must have been an accident so I went into the business to have a civil adult conversation with one of the owners Ben. Ben was pleasant and he stressed the fact that no body but the partners of the firm had permission to put notes on cars. Wednesday I found out that the person who did this was Paul. May I point out that these car parks have NO SIGNS SAYING they belong to the business. Before admitting that the note came from their business they continued to deny it saying that some one else must have used their LOGO and put it on the car...ummmm no! Then on Wednesday Paul rang me with his smug attitude saying he did it but whats the problem its only a scratch? No apology was made by Paul. Out of nowhere I received an abusive text message - I did not know who it was so I rang the number only to be greeted by the landlord of the building swearing, threatening and disgusting name calling. The question was how did this disgusting human get my number? Of course it was your "trustworthy loyal" business manager David. David couldn't really give a flying f about this and he went on to tell lies about how Paul did apologise for the damage to my NEW car. Um no, no David he did not. If he did apologise I would have let it go and put it down to an accident.

So ask yourself this perspective clients of Search Mortgages, how would you feel giving people like Paul and David the responsibility of your finance/ mortgage? Considering they are untrustworthy, unloyal liars. This was a car for goodness sakes imagine them handling your hard earn finances.

Ben take my advice and get these two out of your business they really are damaging the name.

Can't fault the service given by Nick at Search Mortgages. We had a few odds against us and Nick kept us calm and got it over the line for our dream lifestyle block. Thanks Nick and team.

Always happy to refer clients to Nick Green. He is honest, reliable and knowledgable. His advice is always in the best interest of the client, he is realistic and will trouble solve with clients to help them achieve their goal.

Have gone through Search Mortgages twice now with the initial build of my home and also refinancing once the build was complete. The whole run around with building a home with payments and also incorporating new grants is very confusing and messy but Tim and Louise handled the whole thing with very little input from me and my partner.
I was also happy with the refinance that they offered giving me loans outside the standard banks that a lot of brokers tend to throw at you.

Very professional and highly recommend.

Glenn was so amazingly helpful! He was very honest and wanted us to get the best possible deal, even if that meant not going through him. We did end up going through him however and everything went so smoothly. We highly recommend him!

It is unfortunate that the Google rating scale only goes up to 5 stars, as our experience with Search Mortgages deserves at least a 7 out of 5. Their services moulded to fit our day-to-day lives to make the process of buying our first home literally seamless. With services including travelling to meet me near my workplace to discuss things over a laksa, delivery of documents to my workplace's doorstep, and frequent and informative email communication, phone calls and text messages, we actually feel guilty about how easy the entire process was made by Tim, David and Linda. We even received a generous (and useful) housewarming gift after moving in.

It's only the first time we have been through this process, but surely it doesn't get any better than this??...

Tim is very professional and patient. He totally understood our situation and found the best loan product for us. BIG THANKS.

Thank you Kathleen McCormick for the great service and 24/7 assistance.
I appreciate for been on call and answering all my questions and messages day and night. I would definitely refer my friends and colleges to you.

I would highly recommend the people at Search Mortgages. They demonstrate open communication and genuinely listen to my questions. I have been very impressed in my dealings and have recommended them to many of my friends.

We used Glenn to purchase our second home recently. Glenn was so so amazing and the whole process would not have ran so smoothly had it not been for his constant guidance. Glenn got back to us so quickly day or night, we could not have been happier with his service. We will recommend Glenn to our family and friends and would not hesitate to work with him again.

Glenn went above and beyond for me during the process and was very patient with me given that this was my first time buying a home. I found Glenn reassuring and felt that all of my options had been explored and fully explained to me. I didn't feel any pressure to commit to anything I was unsure of and found the process of applying for a home loan much less intimidating than I originally had imagined thanks to the support I received. I would definitely recommend Glenn to anyone I know that is looking to obtain a home loan.