Sea Ray of Louisville

Sea Ray of Louisville Reviews

Reviews 36
4.7
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All but 1 if our boats came from here. Your choic...

All but 1 if our boats came from here. Your choices are superb for new or used boats. The service dept.is knowledgeable and very helpful if we have a problem. They sell life jackets, toys and any supply you can image such as ropes, anchors etc. The river has subsided and our new boat launched for a summer of fun! We are on #6..........Check out the Barlettas if you are looking for a pontoon!

Very friendly and informative about all there boat...

Very friendly and informative about all there boats. They let us look and touch a lot of their used boats so we could get an idea of what we wanted to buy. They answered our rookie questions about boat care and equipment.

the staff at Sea Ray is very knowledgeable and hel...

the staff at Sea Ray is very knowledgeable and helpful! they have a lot of things in stock, so you don't have to go all over town looking for parts. I highly recommend Sea Ray of Louisville for your boating needs!

We purchased our boat at the boat show last year. ...

We purchased our boat at the boat show last year. We had a great experience with Ben when shopping around prior to purchasing. He was very knowledgeable and patient with us helping us as we were new to boating. So when it came to purchase the boat, we made sure to ask for Ben specifically. Shortly after our purchase we found out Ben had left. I was a little upset at first, thinking no one would be as great as Ben. I was sorely mistaken. Mike Clonch has been over the top in continuing EXCELLENT customer service!! He has went above and beyond in responding to our requests. There have been a few... He has followed through very timely with each one. We could not be more happy with Mike and Sea Ray!! People have said the best days of owning a boat are the day you buy it, and the day you sell it. To that I say, they must've had a sub-par boat and sub-par customer service, because I'm already looking forward to the day we can trade up. Honestly, you get what you pay for. We will certainly be back here to purchase the next one. They have sold me to loyalty.

good

When I went to shop for a medium/ high end pontoon...

When I went to shop for a medium/ high end pontoon boat, sea ray of Louisville was the only guys that would return my calls and get me the info I needed to make intelligent choices. They made me a fair offer on a new boat and followed up and kept all the promises they made. You can't ask for more than that. Thanks guys!

We recently purchased a boat from Sea Ray of Louis...

We recently purchased a boat from Sea Ray of Louisville. All I can say is that they are first-class all the way and continue to foster our relationship well after the purchase. Mike Clonch has been excellent throughout our buying process and continues to go above and beyond. If you are looking to purchase a Sea Ray boat, come to these guys. You won't be disappointed.

ORIGINAL 08-01-2020:

ORIGINAL 08-01-2020:
Bought a brand new Bayliner DX2250. Multiple problems with the machine. Bimini top holds water. Bimini top mounts were weak and ripped off during operation. We repaired ourselves with a new ball and socket and some drilling into the wakeboard tower for a stouter mount. Standing water on Bimini top problem remains unaddressed.

Having a larger problem with water getting in the craft and running the battery down (2-week MAX idle period or your boat could sink!) via the bilge pump kicking on. One of the deck drain hoses does not seem to terminate properly.

You may want to buy a more popular model, such as Hurricane. We will see if warranty work will be completed properly by Sea Ray.

UPDATE 9-28-2020:
"We are very sorry about the issue with the bimini but we're glad we were able to get the issue resolved. Thanks for your patience as we waited on shipment of your replacement bimini top. Hope you are having fun on your new boat."
This is an awkward response to our issue. We have yet to take our boat in for service to have it fixed. Is the owner of Sea Ray saying that he pre-ordered a top for us? Not sure if they are simply having someone bulk respond to issues or are referencing a different customer. Again, we will see if they fix this.

I bought a boat from Sea Ray of Louisville at rive...

I bought a boat from Sea Ray of Louisville at river road. They were wonderful to work with! Kris was so helpful. Went out of his way to help me with the buying process. They will be doing all my service. And when I'm ready to buy bigger, I will go back!!!

Took my boat in for service for the first time to ...

Took my boat in for service for the first time to Sea Ray of Louisville; they were fantastic. Their service department was informative, efficient, and economical. I'll definitely be back!

Sea Ray of Louisville has done a great job on my 2...

Sea Ray of Louisville has done a great job on my 2004 Sea Ray Select 240. I have been taking it there over the past several years and they have even serviced the boat in the water at my slip. Brian is outstanding in keeping in communication with me during repairs. The mechanics are good at finding potential hazards such as small breaks in the gelcoat that need repair. The price is fair for the high level of quality they deliver.

Me & my partner have been looking for a used cruis...

Me & my partner have been looking for a used cruiser and Sea Ray of Louisville has been great!!! We have never felt pressured by Kris our broker. He's been a call or text away from any of our questions or concerns that we may have. We have not purchased yet but this is the only place we will go in Louisville! Thanks Kris & Sea Ray of Louisville.

We could not have been more pleased with our exper...

We could not have been more pleased with our experience with Mike at Sea Ray of Louisville. This was our first boat and from the initial buying of the boat to the hours spent on the water yesterday making us feel comfortable with our purchase, Mike and his team made everything easy. I would highly recommend.

Sea Ray of Louisville

Sea Ray of Louisville

4.7