Maranda Porter Review of Sea Ray of Louisville
We purchased our boat at the boat show last year. ...
We purchased our boat at the boat show last year. We had a great experience with Ben when shopping around prior to purchasing. He was very knowledgeable and patient with us helping us as we were new to boating. So when it came to purchase the boat, we made sure to ask for Ben specifically. Shortly after our purchase we found out Ben had left. I was a little upset at first, thinking no one would be as great as Ben. I was sorely mistaken. Mike Clonch has been over the top in continuing EXCELLENT customer service!! He has went above and beyond in responding to our requests. There have been a few... He has followed through very timely with each one. We could not be more happy with Mike and Sea Ray!! People have said the best days of owning a boat are the day you buy it, and the day you sell it. To that I say, they must've had a sub-par boat and sub-par customer service, because I'm already looking forward to the day we can trade up. Honestly, you get what you pay for. We will certainly be back here to purchase the next one. They have sold me to loyalty.
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