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D
3 years ago

Slots are Horrible! Way too tight. I am an avid sl...

Slots are Horrible! Way too tight. I am an avid slot player in Nevada and California with lots of wins and spent quite a bit in your "racino" . I will NEVER go back! Never heard or saey one person hit! Hope you choke on my $400. Also the food was nothing to write home about either.

M
3 years ago

I won a little bit of money. A little over $100. A...

I won a little bit of money. A little over $100. And it wasn't even a long visit so I can't say much else. Didn't try too many machines. Gaming environment was comparable to an Indian Casino, which I love.

d
3 years ago

Grat

C
3 years ago

I enjoyed going, and did often. Until I stopped in...

I enjoyed going, and did often. Until I stopped in at 1am on the 25th to try my luck and ended up getting pretty lucky try 1180, 900, and another voucher at 700 and some. After cashing the first voucher I remember NOTHING! I don't drink alcohol nor do I use drugs and that's how the staff treated me when I told them what I just told you all. When I came to between 6/10 hours later I had no money or vouchers in my pocket. My car keys were lost and ended up finding them at guest services in the lost and found. I have tried to communicate with the security team and keep getting ran in circles. And I don't understand why staff would let me sit there that long without waking me up or checking on me. Someone gave me some kind of drug and took the money I won and no one at the establishment seems to care. I may go further with this, I'd like to speak to the owner about the situation I believe you may have some staff that are doing illegal things. I have an attorney I could contact and get the footage, maybe you can be more reasonable than the security team I've dealt with so far and help. I still don't feel right as of now.

H
3 years ago

The race track indoor bar is too small. The grands...

The race track indoor bar is too small. The grandstand needs to be repaired or rebuilt. I would make horse race voting easier by coming up with electronic printout floating devices so people won't have to stand in line before betting on horse races. The owners need to spend money to make money. At least make the place look and feel comfortable for the patrons.

a
3 years ago

Overall everything is great. The only complaint I ...

Overall everything is great. The only complaint I have is there are no higher denomination slots in the smoking areas. Would be great if you could put some dollar and five dollar machines out there!!!!

S
3 years ago

Fun

C
3 years ago

Yesterday my sister and I visited El Dorado casino...

Yesterday my sister and I visited El Dorado casino for a day of renewal of sorts. We had let some bad feelings and words cause us to put our sisterhood on hold for a while. In any event it was decided that El Dorado (to us always Scioto Downs) was where we would mend fences.
I had been ill and hadn't been there in over a year and had hit a few nice jackpots there over the years. Why I have even had my picture taken in front of my machine with the "big check". On yesterday's visit I contributed more than I won and I save my gambling $ for well over a year. I mean. My mom"s favorite quote was "It's only money!" And too, you only gamble what you can "afford" to lose. I spent more than I planned, those dreams of holding another big check didn't come to pass. Yet, I spent my "mad money" going Mad and having fun!!
Anyway. I digress, the review was on service I received there from day into night from the smiling valet service to a very exceptional bar waitress named Angie. I spent my career training representatives on how to treat customers and Angie had she worked for me, would have her picture hanging on what we used to call a Wall Of Fame. She was everything you'd want an employee to be. She approached with a smile that never left her face, then continued with a warm caring voice tone accompanied by open friendly body language. I asked her a few questions and complimented her on her job. I shared that I knew too often all you hear are complaints and especially now all you here all around is negativity, anger and hate. She replied that she had to agree and that sometimes a person like me made up for those ones that got you down. Angie is a REAL people person. In the service industry, we need these kind of people. If you don't like people, choose a different career path. The Angie's are an asset to your company, should receive attention, should be a trainer, a role model for new hires. She exceeded my expectations beyond my belief, and she seemed to appear to every different area I went. She explained that she had picked up for some else shift and was moved to different locations. She popped up once when I needed a bathroom break and I had over $500 in my machine and was fearful of leaving, so she offered to stand guard that I could trust her and I knew that I could. Awesome is all I can say. I hope you give her a raise, a promotion or something great because you have a WINNER in her. ANGIE can increase profits for you. People feel luckier around positive happy people.
I would also add that it didn't stop with Angie, it continued through to our meal where we were greeted by a waitress that was the warmest, most friendly girl with a beautiful smile named Jessie at Brew Brothers & co. This day, now evening, was getting better and better! She brought our food which arrived quickly, prepared as we asked, and she checked back to inquire if something was wrong with the food. I replied that I hadn't seen my sister in some time and had so much to say that I hadn't shut my mouth long enough to take the first bite. Anyway, she had beautiful laugh too.
I just want to close by saying that El Dorado casino won my business back and I will keep an eye out for these two. They made that much of an impression. Every organization should have an Angie or Jessie to help them set the bar on customer service relations!!
Thanks for the experience. I will be back.
Cindy DeLor
Columbus, OH

j
3 years ago

Bathrooms smell like week old Pee and drink statio...

Bathrooms smell like week old Pee and drink stations are not maintained. Staff was very unresponsive about issues. What they did was lose a customer. Used to be a nice establishment, not anymore.

G
3 years ago

Well if I gave Hollywood casino 3 stars scioto des...

Well if I gave Hollywood casino 3 stars scioto deserves 1 star just the casino the food places there are really good but if you want a chance to win anything defenetly don't go here they just take your money never won a penny here, 20 dollar bills here are nothing when I say nothing is really nothing a regular penny slot can eat your 20 dollar bill in just 2 minutes.

M
3 years ago

This is definitely a second class casino smells fu...

This is definitely a second class casino smells funky just a dirty vibe small low budget nothing fancy nothing but bad vibes Las Vegas would be disappointed definitely go to holly wood casino so much better cleaner trust an honest review staff was friendly that s about it

T
3 years ago

Out of service ATMS/money machines, long lines, sl...

Out of service ATMS/money machines, long lines, slow and inconvenient locations as well. You have to walk a mile to find one. Poor food at the dash cafe', a gas station is better. If your slot machine malfunctions be ready for a long wait. Poorly staffed.

D
3 years ago

Great

M
3 years ago

Ever since you started giving things away I was ab...

Ever since you started giving things away I was able to come and pick up my wife's gift that you were giving her. I went to pick it up drove there stood in line from the front door got to where the gifts were given out and was told that you no longer would give it out to anybody other than the person whose name was on the ticket. It might have been easier for you corporate people to wait until the next time that you start a promotion and put up a sign saying that you had to pick up your own and nobody else could pick up your prize that you were giving out rather than having people wait in line and get to the counter and be denied . not very professional I believe you can do better

D
3 years ago

My wife and I love casinos. We go as often as once...

My wife and I love casinos. We go as often as once or twice a week. This was the first time we had visited this one and went to hollywood after we left. Wish we would've stayed and skipped the hollywood. We loved the huge selection of slots. Live music was great. We will most certainly be back in the future. But next time we are in town we will be skipping the hollywood and spending more time at scioto downs. Thanks for a great time.

J
3 years ago

Fun

About Scioto Downs Racino

Scioto Downs Racino is a premier entertainment destination located in Columbus, Ohio. The racino offers a unique blend of live harness racing, fast-paced gaming, great live entertainment and more. With its state-of-the-art facilities and top-notch amenities, Scioto Downs Racino has become the go-to destination for people looking for an exciting night out.

One of the main attractions at Scioto Downs Racino is its live harness racing. The racetrack features some of the best horses and jockeys in the country, making it a must-visit destination for horse racing enthusiasts. Whether you're a seasoned bettor or just looking to enjoy the thrill of watching these magnificent animals race around the track, Scioto Downs Racino has something for everyone.

In addition to its live harness racing events, Scioto Downs Racino also offers a wide range of gaming options. From slot machines to table games like blackjack and roulette, there's no shortage of ways to try your luck at this popular Columbus racino. And with its convenient location just minutes from downtown Columbus, it's easy to make a night out at Scioto Downs Racino part of your weekend plans.

But that's not all that makes this Columbus racino so special. In addition to its gaming and horse racing offerings, Scioto Downs Racino also boasts some great live entertainment options. From concerts by top-name performers to comedy shows and more, there's always something happening at this popular venue.

Of course, no visit to Scioto Downs Racino would be complete without sampling some of its delicious dining options as well. Whether you're in the mood for casual fare like burgers and fries or something more upscale like steak or seafood dishes prepared by world-class chefs – there's sure to be something on offer that will satisfy even the most discerning palate.

Overall then if you are looking for an exciting night out in Columbus Ohio then look no further than Eldorado Gaming Scioto downs! With everything from thrilling horse races through fast-paced gaming action right up until fantastic food choices available on-site - there really is no better place than here! So why wait? Come down today and experience all that we have waiting just for YOU!

Scioto Downs Racino

Scioto Downs Racino

3.9