The staff were soo friendly... The gentlemen taking our order was happy and cheerful with a big smile to greet our family.. They made sure we had everything we needed and the food was great... Friendly, Kind, and Courteous!!!
Wrong food....and order fell through the cracks. Not a fan
Well I can say they have a young lady managing at night who has excellent customer service skills. Gets 5 stars n food is great
The service at this location is terrible. Dont expect to get out of the drive through line in under 30 minutes and anticipate your order will be wrong.
Horrible dine in experience....flies everywhere, my order was cold when it was brought to me. When i recieved my food my order was wrong. Manager has horrible attitude. If there was another schlotzsky's in south austin i would never return.
This is my first and only review I make anytime on google. I am extremely upset and disrespected by the customer service. Employees had a profane argument in front of me and my friend with her siblings who are 6 and 8. we were shocked how they disregarded our presence and other customers. in fact couple of customers waiting in line left because of them. We couldnt leave because we already made an order. now the cashier is trying to appeal me and my friend to help her because she was afraid to get beat up by one of her coworkers. I couldnt believe she involved us. I only asked if she was ok and she said yes. I thought that was the end of it but no, 30 minutes waiting for our order and now she pulls my friend to the bathroom. thats when i became concerned and spoke to the employees about stopping this uncomfortable situation. they were being menacing and disrespectful. I asked to speak to the manager and he did not even care. he actually condoned his employees' actions in part because theyre all similar age. I told them i would call their company and report on them. in return they called the cops on me. I didnt budge. I stayed long enough to have cops here and told them my side of the story. they let me go but not without telling me that i should report this to the company. my thought exactly!
Love love love me some schlotzsky...not a bad location and staff. Food was good. Maybe a few bumps not worth reporting on..
Very good service fast and reliable for a meal and /or snack
My favorite sandwich, love it love it I have to drive from east austin just this delicious sandwiches
The cashier was very nice and the food was good. It was lunch time but the lines moved quickly.
Terrible place. Avoid it. Filthy, disorganized, rude.
I worked here back in my sophomore year of high-school. DO NO EAT AT THIS SCHLOTZKY'S! When baking pizzas if they drop em' they place them back on the cooker. Only good if you like pizza that tastes like old bleach, and dirty rags because that's what they clean everything with. Employees steal cookies and food. That was always fun but wasn't right but since I was poor, it was very similar to "Robbin' " Hood." Rule of thumb:Never eat at S. Congress and Wm. Cannon Deli. Only other Schlotzky Deli's
Only customer in the place and the cook didn't know there was an oreder to make. The cashier can see I'm sitting there for awhile and asks if my orders ready yet. The girl acts as if she doesn't know about an order. You would think with communication you tell your cook about the one and only order when you make it. Don't rely on them to know if something came out of the printer or not. What if she was stocking her station like come one. And on top of it the cashier gives me a hard time about screenshotting my coupon for 3 free cookies. I didn't know I needed to take the survey in front of them and then hand them my phone when I was done...sure that's not how it's supposed to be done. To top it off she gives me the wrong bread. I just wanted the sandwich the way it comes but I guess they don't even know that much up in there. Sorry schlotzkys but you just lost this family to the William cannon store and the cashier that works there on 02/12/2018 around 2:50pm. I'll be going to Alvin ords even if it's a city away to get away from the morons you attach as employee's.
Chris did an excellent job. He made sure the ice tea was properly mixed.
The lid to my ice tea was secured. He was detailed oriented and efficient. Thank you for being a good listener.
The food was excellent. Look forward to returning.
Schlotzsky's is always my go to for a good sandwich, LARGE HAM AND CHEESE ALL DAY BAY BAY!
Every time I order there, the order is always wrong not once have I got the right thing, but I do love Schlotzsky's
My whole order was wrong and then i couldnt get my money back!
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