Santa Clara Marriott

Santa Clara Marriott Review

Reviews 1727
4.2
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F
3 years ago

It was a relatively clean hotel. There was a body ...

It was a relatively clean hotel. There was a body soap (body bar) but no shampoo or toothbrush. The razor can be said to the front desk. Even Japanese ones can be plugged in as they are. It might depend on the room, but there was no safe and refrigerator.

S
3 years ago

Nice quiet hotel with extremely courteous staff. W...

Nice quiet hotel with extremely courteous staff. We were there for a developer conference and a group of us stayed up very late in the lobby of the hotel. We were having a lot of fun and we were a very noisy group. Security staff didn't try to shut us down but helped us get water for the guests. They put up with us when they didn't have to and they helped us out.

A
3 years ago

They charged $315 for a room that hasn't been upda...

They charged $315 for a room that hasn't been updated in... Hell knows how long, and there was a lot of pipe noise from when hotel guests would turn on hot water in shower. Honestly, motel 6 looks nicer than this "upscale hotel". The smell is musty and the a/c is old and loud. I would give one star (price/quality ratio is really bad) but the hotel staff was really pleasant and upgraded us to a nicer room. It is still hard to understand why they would charge so much for the room that's in the picture.

B
3 years ago

Regardless of covid. Pools can still be used just ...

Regardless of covid. Pools can still be used just not jacuzzis during this stage of opening. Not sure why Marriott still keeps this closed. Just take away or space seating areas so lap swimming can still take place without gathering.

J
3 years ago

Would not honor the rate that was guaranteed when ...

Would not honor the rate that was guaranteed when I made the reservation on 9/23/17. The duty manager stated that it was because of the Government raising the travel per diem.

Despite having and showing the reservation and it clearly not warning an increase of the rate she continued to not honor it!

Only after a lengthy and conversation that a few people heard did she finally agree to what was promised in writing (reservation).

When did it become okay to NOT HONOR WHAT IS
/WAS CLEARLY STATED?

Check and confirm your reservation before they bend you over!

R
3 years ago

For the price, rooms are old and noisy and dirty. ...

For the price, rooms are old and noisy and dirty. Not clean like mould on phone, air conditioning is very noisy. Walls are paper thin, can hear rooms next door. Hotel staff told me wrong hotel room. Stay somewhere else. Really bad

P
3 years ago

The hotel is very nice, it is a huge hotel with se...

The hotel is very nice, it is a huge hotel with several floors.

I was staying on the 14th floor, next to the presidential room, which is the highest floor of the hotel and the room was huge, with a very high ceiling.

It has very good details such as all kinds of creams, shampoo, mouthwash, creams, everything.

Beds are very comfortable and cleanliness is 10 points. The feeling is of a 5 star hotel and not 4.

It has a swimming pool, several bars, a restaurant, parking lots, and disabled access.

Attention is a 10. The treatment of all the people in the hotel is excellent, always friendly and with a smile. They really make you feel unique.

If you go to Santa Clara, this hotel is highly recommended.

A
3 years ago

Very beautiful hotel in a strategic position for r...

Very beautiful hotel in a strategic position for reaching Silicon Valley's tech companies. It is located in Santa Clara and it is a very big property. Good for business and events with many participants. Staff was nice and the room was very comfortable.

G
3 years ago

This review is just for parking. Went to the Cold...

This review is just for parking. Went to the Coldplay concert and I didn't want to pay $50 for parking at the stadium and get bogged down in traffic afterwards. Parked at the Marriott for $25 and then avoided most of the post-concert traffic since the Marriott is not right next to the stadium. The only downside is that it's probably a 20+ minute walk each way to get from Levi Stadium to the Marriott. I would do it again though.

G
3 years ago

standard Marriott fare. Surprisingly noisy if your...

standard Marriott fare. Surprisingly noisy if your room faces the take-off flight path even though it's not next to the airport. Another example of hotels trying to woo you with bells and whistles but neglect the most important factor of all: providing a quiet place so you can SLEEP. Hotels just don't put sound insulation high on their list. If it weren't for the great staff, I would have rated this place one star.

x
3 years ago

on

H
3 years ago

My family and I took part of a conference in July ...

My family and I took part of a conference in July 2018 and the hotel and staff we very nice and accommodating for such a huge organization . The rooms were super comfortable , clean and so nice . My kids loved the amenities . We loved it as a family and the location was great . Approximately 1 hour from SF if you want to do a day trip ! Hope you guys enjoy your stay

D
3 years ago

Nice hotel. Nothing special though. Rooms are kind...

Nice hotel. Nothing special though. Rooms are kind of small and there are no extras unless you pay extra. Parking is $15 per vehicle per night. Came here with 3 vehicles for 2 nights $90 later! When I made my reservation they said nothing about a parking fee. Added $9 extra to each room per night.

Y
3 years ago

My family recently went for their breakfast buffet...

My family recently went for their breakfast buffet and the entire experience was superb! It's a great alternate to going to popular breakfast spots on weekends while maintaining good food quality.

B
3 years ago

Vintage property.

Vintage property.
Broken parking printers(all).
Rude parking staff.

A
3 years ago

The location was convenient for us and close to th...

The location was convenient for us and close to the freeway. The hotel and rooms are a bit older but still clean and look nice. The pool is huge and so are the two gym rooms. The staff were amazing and went above and beyond to make us feel welcome and comfortable. It was my one year olds birthday and they all signed a card and sent up cookies, milk and a couple little toys to the room.

Santa Clara Marriott

Santa Clara Marriott

4.2