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J
3 years ago

Words cannot adequately describe the shopping expe...

Words cannot adequately describe the shopping experience. Purchased a beautiful pair of shoes, and a handsome wallet. Service is second to none. The store is gorgeous! The staff was extremely helpful and friendly. Would have liked to spend more time in the store. Make it a point to visit. Bucket list. 11/10!

M
3 years ago

Best place to buy shoes as the size selection is s...

Best place to buy shoes as the size selection is so precise. You can never do this in any other shop of theirs. For the price you are paying you deserve the perfect fit. Look for Mateo, he is simply wondeful. He should give all Italians in sales a lecture on how to sell.

S
3 years ago

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M
3 years ago

Nice shop for all the brand product. Although I sh...

Nice shop for all the brand product. Although I showed them their branded belt I bought from other country, they were totally ignorance and did not try to answer my inquiry or try to satisfy my concern.

S
3 years ago

I m particularly affectionate to this brand and I ...

I m particularly affectionate to this brand and I believe it s the quintessence of Italian luxury leather goods. We had a peculiar start at the main Florentine flagship store, as we have been somehow ignored for a while, we almost exited the store when the lady (a real Signora) at the door asked if we got any help already. Apparently she was the only one who noticed us or see us as potential customers. I did enjoy her help and ended up purchasing a pair of boots. But I m still a bit puzzled by the attitude of some others ladies in the store. I think, especially during such hard times, it s important to understand that a customer that feels mistreated, will most probably not by a recurring one. Bad for business, even for a luxury brand. It really saddens me, as once again, I truly enjoy their products.

A
3 years ago

Lovely Castelo base of the famous house in the cen...

Lovely Castelo base of the famous house in the central part of town with properly separated sections according to genre (shoes, men's, women's shoes). Serious and efficient service. We highly recommend !!!

G
3 years ago

The words are of little use to visit a great signa...

The words are of little use to visit a great signature in a beautiful historic building in Florence, the brand speaks for itself with a lot of staff always ready to help you in all your choices.

M
3 years ago

Beautiful selection, and I love the Ferragamo bran...

Beautiful selection, and I love the Ferragamo brand and usually buy their products, but the sales women here were very rude. I asked to see a gray and fuscia handbag, and instead they brought me the black version. When I said I preferred the colored one, they said "yes, but that one is more expensive." Annoyed, I went to peruse the shoes and they followed me as if I were going to shoplift. I had entered the store specifically intending to buy a pair of shoes I had seen in the store in NYC, since its cheaper in Italy when you account for the VAT. But I left without buying anything because the employees were so rude and presumptuous.

D
3 years ago

Absolutely loved the store and my experience there...

Absolutely loved the store and my experience there! This is the Ferragamo HQ and doubles up as a museum to showcase his work and origins as a shoemaker. The store has various "rooms" and the shopping experience is akin to walking through museum exhibition rooms and the exhibits are the shoes/bags/coats. The sales lady was friendly and attentive, and even chatted and provided advice about the pros and cons of getting a card case versus a small clutch. I got the card case which was a lovely glittery champagne colour. Even if you don't intend to buy anything, this museum/shop is worth a visit for the amazing experience (but it's likely you'll fall in love with something and end up buying it!)

N
4 years ago

Great.

A
4 years ago

Recommendation: Ask for Analisa, one of the store ...

Recommendation: Ask for Analisa, one of the store managers, if you d like to be treated without respect after making a substantial purchase. When requesting a price adjustment after purchasing some items the day before, she took the opportunity to loudly create a scene in front of many potential customers. Saying no is understandable and reasonable. However, respect should be standard.

M
4 years ago

The first flagship store! The products vouch for t...

The first flagship store! The products vouch for themselves so I won t even say anything about them. The only thing to say is that I spent my hard-earned money and it was worth every penny.

From other reviews it seems the staff is a hit or miss i was lucky to have bumped into a very friendly group of staff who were patient and offered more options of shoe sizes than I thought existed! The filling out of forms for the tax refunds can be easily done in store and don t forget to check out the museum downstairs!

I
4 years ago

In the splendid building, with showcases that are ...

In the splendid building, with showcases that are works of art, there is the atelier of Salvatore Ferragamo. Entering the environment so beautiful has the appearance of a living room; There is a choice between many very beautiful and excellent quality products: men's clothes, accessories, shoes, etc. The staff is kind and very experienced in the field.

A
4 years ago

The store is very good, the best. How does the bra...

The store is very good, the best. How does the brand's homeland? In the museum you need to go. He is in the basement. The shop has many halls. Very good selection of clothes and accessories. But the most pleasant thing is to treat prosecco. So go take a look or buy and drink a glass.

L
4 years ago

I was very excited for the Ferragamo flagship (whi...

I was very excited for the Ferragamo flagship (which includes a museum in the basement). This is the iconic brand of Florence along with Gucci, so why the salespeople look so bored and despondent is beyond me. After several loops around the showroom I left and walked up the street to Prada - much better service, and a sale, to boot.

Salvatore Ferragamo

Salvatore Ferragamo

4.4