Stef A.

Review of Salvatore Ferragamo

I m particularly affectionate to this brand and I ...

I m particularly affectionate to this brand and I believe it s the quintessence of Italian luxury leather goods. We had a peculiar start at the main Florentine flagship store, as we have been somehow ignored for a while, we almost exited the store when the lady (a real Signora) at the door asked if we got any help already. Apparently she was the only one who noticed us or see us as potential customers. I did enjoy her help and ended up purchasing a pair of boots. But I m still a bit puzzled by the attitude of some others ladies in the store. I think, especially during such hard times, it s important to understand that a customer that feels mistreated, will most probably not by a recurring one. Bad for business, even for a luxury brand. It really saddens me, as once again, I truly enjoy their products.