Very disorganized. Hospitalist completely out of the loop on treatment. ICU nurses randomly going missing. Mute the alarms on the telemetry units? Maybe turn them around and the patients can monitor themselves? I think a better symbol for this hospital would be a barber pole with a sign offering blood letting. Next emergency check to see if you can life flight to Pittsburgh or Cleveland.
Fast efficient vaccination. Nurses were pleasant ,kind and painless!
" FOOD SERVICE ASSOCIATED"
I use to work there and it sucks the mangers don't like how u do it but when y getting train thy Tell do it how u feel comfortable and easy but anywyas the mangers and team leaders choose who thy wanna be Kool with or work with thy Tell u that u doing a good job but then u find out ur not thy don't wanna hear anything u say or how u wnana make ur job a lil eaay and thy are always pushy about ceetcer things and I the people taht work there will talk about u and make u feel like u ant doing ur job.........I will not apply for thta job again till they fix they mnager issue forreal
My husband was in NCICU last week and received wonderful care, Every nurse and Dr we had was warm, caring friendly and gracious. The care that they gave to not just my husband but the family was top notch. Too often we complain but fail to open our mouth when things are as they should be. Thank you staff at ST Vincent!
wonderful nurses took excellent care of my newborn baby!
The surgeons did a fantastic job quick and decisive about doing the emergency c-section on my wife.
The NICU and post partem nurses were so patient and understanding about everything and they took great care of my wife and daughter.
Great staff and great service! I highly recommend !!!!
Expect your appointment to actually happen an hour or so after your scheduled time. Going to the hospital takes all day now. Plan accordingly!
Worst hospital ever doesn't care about patients and staff are rude unprofessional the doctors charge you for services they don't even do. If you want to die go to saint Vincent's they will help you with that.
Wonderful treatments. Very informative. Very helpful in all. I feel safe. I'm in great hands.
I call radiology the lady pick up at 3:08pm and she have a nasty attitude problem also she give me the wrong information cause I try to give her me information like she was having a bad day or something
They dont explain anything to you and dont help you with your problem they just give you pain meds and send u on your way. Rooms are dirty too bloody gauze on floor wasnt even from us.
Wonderful experience with St. Vincent last night. We got to the ER around 5 and had several tests done with results and discharged by 8:45. Test results came back much faster than anticipated. Staff was very friendly and helpful. The doctor seemed to have much confidence in what he was doing.
March 30,2015 went to St Vincent's ER after internally bleeding for 4 days & had no clue I was basically on my death bed the ER told me he was going to do @ he could to figure out why I was so sick so I would not die...HE DID!
Dr. Brian Jones was called in & SAVED MY LIFE BY EMERGENCY SURGERY OF REMOVING MY SPLEEN .
I am 4EVER GRATEFUL FOR ST. VINCENT'S ER TEAM AND DR.BRIAN JONES FOR SAVING MY LIFE!
Thank you always!
Another one or the better hospitals in Erie, great people and great nurses, wonderful care of people!
I had all 4 of my kids at St. Vincent and the treatment and care got better and better each time!
Terrible, had surgery there Tuesday, they were good until after surgery, before it quick and friendly. Afterwards, slow and didn t care, waited 8 hours to get a room, then i was supose to get something for pain every 4 hours, they were always late between 5-6 hours, always said there was a meeting or aomething came up, then screwed me outta a script after surgery. Do NOT recommend, the surgery was good, but expect bad afterwards. Never would i go back.
they did so good !!! i was in there on saturday due to having pains and everything , the guy that drew my blood was so gentle i was nervous to get blood work , but he did awesome !!! i didn t feel a thing! a highly requested place! my nurses was so kind !
My son, Brandon Abbott, was a recent patient at St. Vincent's and was without insurance but was always treated with respect. I am so in awe of the hospital and their staff that words could never express how I felt after my son was discharged. They all were helpful, kind, understanding, and just a lot of fun from Dr. Dalton, nurses, orderlies, and everybody that we came in contact with. I apologize for not remembering all the names but my sincere gratitude goes to each and everyone one of you. Thank you.
If I could leave negative stars I would. Place is a joke. Long wait to get seen and even a longer wait to get treatment.
My wife is about 9 months pregnant this is the second time we have been here the staff does not listen to anything that she says she let them know that the baby has dropped and that there was spotting a few days prior it is 6-19-19 the obgyn that is here today insists that it's a stomach bug and so do the staff they keep placing the sensor pad up by her stomach and not lower then wonder why they can't keep the heartbeat according to them being pregnant means having the flue if I could give this hospital a negative 50 I would service and staff are downright idiotic
Went into the E.R. last night with my daughter, who had a terrible migraine. She is 19 years old. Her blood pressure was 136/94, so she was in obvious pain. We got into a room within 20 minutes after triage. An ER nurse came in by the name of Megan that had the personality of a door knob. Asked her what was wrong, said she would let he doctor know, and see what tests he wanted, all in about a 30 second time span. She was given a gown to put on. The stretcher had no blanket, no pillow to lie down on. No one offered her anything to drink. We waited. After about an hour and 15 minutes went by, no doctor, significant pain, bright lights on, banging doors, conversations from staff about goig out and getting drunk the previous weekend outside our door at least kept us occupied for awhile. We decided the tests and waiting for who knows how long for medications would be best managed by going home to sleep. I am an RN. It saddens me how much quality of care has gone by the way side. My daughter changed into her warm clothes, we walked to the desk told them we were leaving without being seen. She had college classes the next morning and waiting into the early morning hours for something to ease the migraine was not worth it. No apology, no promise of a doctor coming in, no nothing. It felt like the staff was feeling relieved about having to see one last patient. We were given the ama paper to sign, without even being given medical advice. That made no sense to me. SVHS, you need desperately to improve the way you treat patients. If my insurance gets billed for this you better believe you will be getting a call from me. You can't bill for something you didn't do.
Very good service, everybody was so polite and helpful
I attempted suicide while I was attending college in the area, and the EMTs took me to St Vincent's because it was the closest. The entire time I was there I was kept in the dark about own my health every step of the way. Thankfully I'm okay now, but it wasn't until I accessed my records online and brought them to my PCP to interpret that I found out my renal panels were coming back abnormal. Informed consent was basically nonexistent in the psychiatric unit. They disregarded my existing diagnoses in favor of misdiagnosing me as bipolar after a 30 minute evaluation, and then a psychiatrist who'd never even met me prescribed a drug that isn't even indicated for bipolar let alone what I already had been diagnosed with. The only information they gave was the name of the drug, and confirming that I was correct when I clarified that it was an atypical antipsychotic; they never told me why they were putting me on it, what they thought it would accomplish, or the potential side effects. In fact, the nurse seemed shocked when I asked to confirm the classification of the drug, which terrifies me to think most of the people that pass through there have no idea what they're being asked to ingest. I quickly developed an extrapyramidal side effect and severe insomnia, both of which were ignored. Despite being cognizant and coherent the entire time I was there, and despite literally being a psychology major at the time, they still were able to take advantage of my exhaustion and fear and force me into blind compliance; I can only imagine the treatment someone without any background in clinical psychology might've received. I entered this hospital on the worst night of my life and, instead of relief and care, was systematically stripped of all agency and left with medical trauma that has haunted me for years and has made accessing psychiatric care moving forward a traumatic minefield. This is by far the single worst medical or psychiatric care I have ever experienced, and I do not think I can possibly overstate just how horrendous it was.
Great surgeons fantastic nurses everyone is very helpfully great bedside manners
They saved me as my gallbladder had to be removed immediately this weekend. From the security guard at ER, all doctors, nurses, tech aides, room maintenance and the on staff religious support made my time there extremely comfortable. They are an asset to the community, God bless their staff!
Omg I love this hospital everyone was nice definitely having my baby here
Attentive staff but a long wait to be seen at the ER
This hospital and staff has been incredible all through my dad's illnesses, my mother in laws illnesses and my own surgeries. I've had nothing but the absolute best care here. They literally brought my dad and my mother in law back from death twice. I was treated so kindly by my nurses when I had my hip replaced and a lymph node removed. I refuse to go anywhere else but St V!
To be a patient here is top notch!! Every floor takes great care of their patients!! To work here, not so much. Very clicky, no one says hi, no one even smiles at you. People just look at the floor in order to avoid eye contact. Very sad!
I spoke with a male nurse about my dad. I believe the care he has always received at St. Vincent has been excellent. I did feel like the nurse was condescending and I would have liked to have felt that he was actually interested in my feedback .
I had gall stones and a blocked bile duct and I waited so long to come in that my circulation was beginning to shut down. I could barely sit but had to wait for over 1 hour in the waiting room. When I pointed out the bluish mottling to my extremities the triage nurse asked "What is mottling?" Really! My invalid father showed signs of mottling and died a few hours later.
Then I was in the ER for the next 8 hours until being admitted. I was in such pain so an antibiotic and morphine were ordered but never given. The nurse gave me Benadryl & Reglan and said it was for pain. I am a retired ER/ICU RN and I know that explanation was "BS".
After getting to my room, I finally got the antibiotics and morphine ordered so long ago in the ER. I was lucky if I saw an aide more than twice per shift and at one time when I asked for some ice chips she said I would have to wait 45 minutes. One day I never saw an aide at all. It usually took the nurse 2-1/2 hours after the night/day shift change to come and see me but they were all professional and gave me good basic care.
The phlebotomist who came to my room that first night to draw blood was terrible. She tried 3 times before she found a vein. She didn t even turn up the lighting so she could see what she was doing. I had to insist she turn on more lights. Then she came back for a second draw and tried 2 more times unsuccessfully and thankfully gave up and sent for another phlebotomist. I had no more blood draw problems after that.
I was asked 3 different times by 2 different nurses if I would agree to a Heparin injection to prevent any blood cots while I am confined to bed. I had to tell them every time that I was to have surgery possibly within 24 hours so why would you want me to take a blood thinner? Don't the nurses read the patient's chart? Obviously not.
The morning of my surgery at 9am the nurse came in and said I was on the OR schedule for a 3pm cholecystectomy. Then she rushed in at 9:30am and said I had to wash up immediately because the transport was on the way and I was to have the surgery immediately...what a fiasco!
I also suffered from very bad migraines and the nurse obtained orders for Imitrex BID PRN which worked well. The problem was that it was not a standing order and had to be reordered every day. Then the pharmacy ran out and the nurse said they may have to borrow some from Hamot. Unbelievable; how could such a large hospital run out of a common med used to treat a common and frequently occurring ailment? They did finally scrounge up the Imitrex without too much of a delay though. Thank goodness!
Never once did an aide or nurse offer to straighten up my twisted sheets or offer to wash me. I was left to lie in bed sweating and smelly. The housekeeper never picked up any towels left on the floor and my bedside table was left littered with wrappers, used tissues, plastic spoons, etc. Only once in the 5 days and 4 nights I spent there did anyone clear the debris from the bedside table.
Now a bit of nitpicking. The room I was in was so woefully out of date and just plain shabby! There were big chunks of molding and plaster missing and unpainted areas where a wall mounted TV had been moved. The TV was definitely an antique and too small to see it clearly but I was too ill to watch it anyways. The old wooden nightstand was battered and a lot of the finish was gone.
The room was too hot so the night nurse brought me a big box fan that had 3 settings: Loud, Louder, and Deafening! I think there is an air-boat in Florida missing its fan propulsion unit!
In contrast to my dismal and depressing room, the hospital lobby looks like the entrance to a 5-star hotel complete with a coffee bar and barista. I guess the public area's appearances are more important than the actual patient areas!
I recovered quickly from my systemic infections and cholecystectomy but if ever I think I may be hospitalized again I would never return to St. Vincent. I will definitely go to Hamot.
A few names stood out to me, Beth, Samantha, Rachel, and Kathryn, on the 6th floor, my child and I had the most comforting experience. There were more and they were ALL GREAT. They went above and beyond for us! It was bittersweet when we left after 3 days and 2 nights of observation. They drilled me with info. I did not leave there without them making sure I was comfortable. From my family and I, thank you! I will never forget how well you all took care of my child!
Went for gall bladder removal, pre op was supposedly covered under VA, seriously,,,, they keep sending me a bill, after I went to VA , had an EKG done for them, sent to them, they said they didn't get it,,,,,,,, There is a problem here, I am not paying this bill,, They roll you out of the hospital when you are barely able to function. I could not even get up for 2 weeks without without feeling I was being ripped apart, did they call,,, no,,, did anyone care,,, no,,,,. We want money is all I am getting from this, hell no, I am not paying to be ignored, neglected, and tossed out. Tired, and so done with it, DON'T CALL ME, you didn't care about my health, so don't care about money
Bye,,,, Be Gone,,, That's your Policy after all isn't it????
From start to finish it was one of the more satisfying hospital stays. Staff was excellent!! Aly my RN in the ER was wonderful! Kind, efficient, friendly and just made you feel comfortable and that you were in good hands. Hope I never have to go back in to the hospital but if I do I want it to be here!!
Nurses and doctors where very considerate. Nurses wanted to make sure I was comfortable also. Clean and nice atmosphere. Housekeeping was very respectful to us also.
They keep sending you bills after bills but don't have the decency to provide free parking. Garages all around just keep profiting year after year with cheating worried family members with ridiculous parking fees.
IF YOU ARE A BLACK PHYSICIAN WORKING THERE. THEY WILL FIRE YOU OR KICK YOU OUT OF THE HOSPITAL. 3 BLACK PHYSICIANS WERE UNFORTUNATE THIS MONTH!!! ST V IS A RACIST PLACE TO TREAT PATIENTS. THE ICU THERE IS PLAGUE WITH POSTMENOPAUSAL JEALOUS NURSES (EX. SUSAN ROBERTS AND DAYTIME CHARGE NURSE). AS A SURGEON AND MY BESTFRIEND WHO IS OBGYN ARE THE FEW BLACKS THAT WORKS IN RACIST ST VINCENT MAKING MOVES TO GET OUT BEFORE IT'S TOO LATE!!!!
Best hospital in Erie, hands down! Anyone who prefers whack job Hamot & it's monoply proprietors UPMC are crazy. Sure, it's not the newest, most tech place, but beauty isn't more important than actual care, which is what you get here in comparison to the other Erie hospitals. The ER is always super incredible, friendly & quick, but then again I don't go to the ER if there is really nothing wrong with me & my family in the first place. I always get taken care of right away. The doctors and staff are also always great with children and make sure to ease any of their fears. Just love this hospital. I hope it only changes for the better now that they merged with Allegheny and not for the worse like Hamot did with UPMC.
My sister just delivered her baby by c section and the nursing staff on duty is the rudest I've ever witnessed. They are so not ungentle is unbelievable!!! They just throw around the new born and my very weak sister they rag dolls. Whether your busy or not there is no need to have a bad attitude and be careless. I do not recommend having a child or have surgery done at this hospital!!!
This hospital has saved the precious lives of people I love. What more needs to be said?
Recently spent 5 days in the hospital.Everyone from the housekeeping,food service,transport techs,nurse aides,nurses,X-ray techs which includes sonogram techs,doctors,lab techs.Everyone was professional, and very nice.Highly recommend.
Place is dirty and the room we're in is even more dirty I'm really speechless at this point.. I would recommend a new cleaning crew sorry but a hospital should be a little bit more clean then this.
Most pathetic excuse for a hospital. My 85 year old mother broke her hip and required surgery but could not get it because their computer system was down. As of this review, system has been down for 8 hours. On top of that, even though they know she won't have surgery today ,they still won't give her anything to eat it drink because her status remains no food or drink due to surgery. What is that?
their women hospital was awful and usually the E.R is a very long wait but I went last night in horrible pain and it took them less than 1 1/2 hours to treat it and they had me stay until it was gone usually a hospital would give you a shot or a pill and say good luck but they helped completely and are helping me get the medications my own doctor (at community health net failed to fill on time) I'm so glad I took the chance of going back there again, never ever touch their womens hospital but their E.R was grate and I had very helpful caring doctors!
They go above and beyond!! Extremely knowledgeable and friendly. Not just a number. Nurses are great. Treat you like family.
Mark Masteller Is still on staff & claiming to be a physician when he is actually a felony fraud,neuromuscosketal specialist who can't understand muscular dystrophy he took my doctor's practice and fired me from the practice and hospital , I have gotten excellent care in Pittsburgh and the NIH since being expeled from Vincent.
This Hospital has repeatedly demonstrated it's inability to work with the Erie V.A.M.C. This facility can't get billing right, pharmacy prescriptions sent, can't answer phones and blame it on us disabled war veterans. One Doctor from Africa was extremely verbally abusive. This facility doesn't care, apparently never will. I think us veterans deserve far better.
This "new & improved" ER is terrible. You get shuffled from room to room; no privacy (everyone can see & hear every detail you give to staff); get stuck into a waiting room crammed with 40-50 people that have flu, coughs, etc.; staff running around like crazy calling the same people, losing things. etc; pts & public using the only working bathroom, some for urine tests; we've been here an hour & a half and still in the waiting room. THIS IS NOT MORE EFFICIENT FROM A PATIENT STANDPOINT!!!
I work at St Vincent Hospital. They treat me with Respect. They do their VERY BEST to take care of EVERYONE who comes in
They get you in a room quickly they make sure all the tests are ran and are good before you go home the doctors and nurses are friendly and nice and are understanding and help you out and work things out with you the very best that they can do
Great hospital!! They always treat me and my grandmother so nice!!
After their negleguence nearly killed me I moved far far away to a different state to be sure my life is never in the hands of the staff at St. Vincent healthcare. I
Never a good experience. Even if don't consider the time it takes to see the doctor, the customer service (or lack thereof) is enough to give this hospital a horrible name. And the place is falling apart. You charge enough to invest back into the building that, quite honestly, is deplorable.
Hope you plan on spending your entire day here. Staff is rude, on their phones, and could care less about their patients.
I had my baby at St V's in April,2014 because of the bad reviews n word of mouth about the Women's Hospital. I'm writing this now because the same baby,who is almost 2 now had to be taken to the ER n I chose "UPMC" Hamot. She was admitted n we spent 3 days there. HUGE mistake, the nurses n staff were great n did their job but the rest of it was the worst I've ever dealt with. Unfortunately we went in on a Friday,right after their cafeteria closes for the whole weekend. So all my family(of 7) had to eat was take out,vending machines of junk food n a little room of a few drinks n some crackers/bread. And ordering in was too expensive,so I did the best I could with very little food.The sleeping was horrible, because yes, I'm NOT leaving my baby. The whole time I was thinking, I should have gone to St Vincent, they took such good care of me when I was there, my baby received the best care,seriously, the whole experience was wonderful with them. So no more of this garbage with UPMC Hamot..St V's I won't make the same mistake again and i'll just bring my whole family to you and your wonderful staff.
Lack of communication with staff. Staff doesn't work with each other.
ICU not the place for someone who is seriously ill.
Night nurse nastiest attitude.
Horrible, my mother came in for chest pain and ended up passing the same day. misdiagnosed her and refused me an autopsy. Blamed her death on drug but never touched drugs
I was treated very well but wasn't really given any answers as to what was going on with me
Great staff taking care of their patients with compassionate Care.
I requested a bill from the hospital many times so that I can get reimbursement from my insurance company as the hospital informed me (a month after treatment) they refuse to deal with out-of-country insurance companies (I'm from Canada). After months I called them back to further request the bill and they told me that it was still being processed. Without being contacted again by the hospital, less than two months later I'm contacted by a collection agency that now wants the money and is affecting my credit rating. Thanks for being reasonable St.Vincent hospital. Ridiculous.
They sent me home bleeding heavily when I was pregnant and I had misscarriage because of it. They don't take time nor responsibility to treat they clients . Never again I will ever go there. Please people stay out of that place .
Do not go here!!!! They just built a brand new ED to house their lousy service. We just found out the ER doc LIED to our regular doctor and pretty much showed us the door when our doc wanted us to be admitted.
I been there with my mom,everything is awesome,but the nurse her name is jenifer she is really rude to us she didn t explain about vaccines she just put the injection treating like an animal,now my mom is discharge but she have really bad pain on the hand where she put the vaccine
This hospital saved my life on January 29, 2006. I'm sitting down in their cafeteria eating my dinner on October 3, 2018. If it wasn't for this hospital life flighting me to Pittsburgh, I don't think I would still be here. The food makes me want to cry, because I am so happy!! Thank you very much!!!!!!!!!!!!
I went to there womens hospital to talk about fertility treatments for my husband and I, we were young and the doctor didn't take us seriously AT ALL the doctor was a woman and she looked right at us and said "so what, do you want our blessing or something" she was VERY RUDE! and should NOT be a doctor...she acted as if us having a child would take money right out of her pocket, but hello lady we were two working adults! I'm also furious that it cost us 250$ for the appointment because it was a fertility appointment and not paid for by insurance and we got nothing out of the appointment other than a long wait rude words and wasted money that money would have been better off being thrown in the trash instead of being spent just to be disrespected by that woman *I often consider going back there and demanding an apology from the doctor that was so rude
. But things worked out for the best I adopted a little boy and I couldn't be happier but when I'm ready to have my next child I for sure will N.O.T use them! I advise no one else does unless your looking for rude doctors and harsh words.
They're a wonderful hosptial...they know how to treat a person who has anexity and u don't have to explain it to them...thank u for being there for me last night
They keep expanding and adding services. They are not the best hospital that I've ever been to but they are vastly more friendly than UPMC Hammot, Erie PA's other major hospital. At Vincent's treats everyone with respect. Hammot only sees green.
Had my baby here. Experienced was THE BEST, great staff of nurses and had the BEST midwife deliver my child. Everyone was so considerate, helpful and reassuring. 10/10 would have another baby here
World Class.... I can t say enough! Saving my Aunt of course is the best! WOW though, the employees here!!! How kind warm and caring! A surgical tech stopped what he was doing to lead me personally to my Aunts room! (I was lost in that great place!!) nurses and aids were super fun and very generous! Even the cleaning staff and security were very attentive!! (I m sure I looked overwhelmed) Whatever you are doing for your employees please don t stop!!!! They are out of this world AWESOME!!! At the end of my visit another nurse personally delivered me back to the parking garage!!! Every hospital should model after this amazing place!!!!
I gave birth to my second baby in April 2019 here and I absolutely loved the hospital! The maternity floor was renovated right before the time I went into labor and I was one of the first ones to deliver the baby there! I know locals think Hammot is better but I ve been there on a tour and I must say St. Vincent is MUCH nicer after renovation. Everything is so clean and beautiful. I loved my midwives from OBGYN and all the nurses. Everyone is so so sweet, caring, polite and nice! Had the best experience
We were referred to this hospital by one of the physicians we had seen at medexpress. When we arrived to the ER one of the nurses left a used bag of saline on a chair and walked out of the room. Moments later I heard what sounded like running water. I informed the nurse that the saline had leaked onto the floor and she said "oh, there wasnt that much in there" and left the room without cleaning the floor. Shortly after my husband was admitted and we were sent to the 8th floor. The thermostat in our room was broken and the heat was nearing 85 degrees. I asked multiple nurses to show me how to fix the issue and they just brushed me off. I also asked for a reclining chair as I would be staying with my husband during his visit. The nurse told me that there probably weren't any left and that IF she could find one, I could use it. About 30 minutes later, someone came in and threw a regular chair with padding on the floor, slid it across the floor into the room, and walked out without even making eye contact. Ok, they wanted me to sleep in a chair for 3 days. At this point, being transferred to Hamot was the first thing on my mind because, I obviously was not welcome at this hospital. Fast forwarding past many more unfortunate events, it was decided that my husband needed surgery immediately. He was consulted by the surgeon (who was wonderful) and shortly after, he was taken down to begin the operation. After the operation the surgeon visited us and gave us the rundown of the next few days and said that nurses would be in to pack his wound and help him set up a sitz bath. His operation was at 7:30 am. It wasnt until evening the next day that I told the nurse he was supposed to take a sitz bath and change his dressing. She had no idea what I was talking about and she didnt even know what a sitz bath was and left to find out. A short while later she came back and said "I dont know why she (the surgeon) thought that this would work but we can try it. Comforting right? We decided that we would wait until his pain meds began working before we started the bath. A little while later we rang for help getting his bath set up and an aide came in, asked what we needed, and when we said help with his sitz bath she said "well you're independent right? Why cant you do it" I explained that I would help him if someone showed me how to use it and she replied rudely "I'll go find your nurse". We eventually got it set up and I helped him because it was obvious no one wanted to. After, we called the nurse back in to pack the wound. It was clear that she didnt want to be the one to take care of his wound and she asked me if I wanted to do it. I told her that i was nervous and i wasn't sure if i would be able to but that I wanted to watch and learn for next time. She pushed a little more for me to do it before she reluctantly began the process and acted as if she didnt know what to do. It made me uncomfortable so I kind of backed off and comforted my husband through the excruciating pain. I really at that point felt like she was annoyed that I was nervous to provide the care for my husband. I was stressing myself out trying to fathom how I was going to take care of this at home when she hardly knew what to do. I asked her if she'd ever seen a wound like his before. she shook her head no and told me that it was making her stomach weak. I'll skip the rest because it just infuriates and upsets me all over again. I will end with saying that I went home knowing little to nothing on how to take care of him at home. I wasnt too worried because they said someone would be visiting our home daily to take care of it. No one ever came and I had to make about 10 phone calls before the surgeons office kindly told me to come in so they could properly train me and give me the proper supplies. All in all, with the exception of the wonderful surgeon and ONE very sweet nurse, our experience was horrible. Oh I never even mentioned how I was ripped off by Valet. But, I can say without a doubt that I will never use this facility for any medical needs ever again.
The chapel is very nice. Food was ok in cafeteria, what would be expected.
My mom died here last night. they wouldnt even let her grand kids in the room to say goodbye, what a horrible experience. The nurse was so rude to my whole family and thought it was funny. Now she is gone and we will never get that back.
Unbelievable! My fiance takes my sick daughter to St Vincent hospital of Erie two weeks ago after a couple of weeks with illness that was not letting up. They end up in fast-track with a overly confident PA. My daughter has symptoms of flu (fevers malaise).My fiance was not convinced that it was just a flu/cold. She urged the PA for further testing to which the PA told her she would not be running unnecessary tests. She is treated quickly and given a script for a prophylactic dose of antibiotics. I received the "transition of care" paperwork noting that they decided to give my non-sexually active daughter a pregnancy test. (remember they will not administer tests that are not necessary)
Fast Forward another week. This time my daughter wakes up with extreme pain in extremities. They take the ambulance in to the hospital fearing something serious. After arriving, St. Vincent again take them to fast track. This time my fiance tells them that our daughter has been in serious pain since she woke up and that she administered an adult dose of ibuprofen (800mg) an hour ago and it hasn't touched her pain. They brought in tylenol. After this response from the hospital we made arrangements to immediately leave this facility. On our way to Hamot Hospital the staff of St Vincent called to tell us that we need to get to another facility quickly and have them call for the test results because they are "critical". That day my child was transferred to Pittsburgh and further diagnosed with Leukemia. If St Vincent would have done the testing and/or a proper medical evaluation, examination and testing they would have seen all of the warning signs that we so readily apparent after her CBC showed nearly 170,000 white blood cells (normal range is 12,000) We could have dealt with this earlier and maybe without the severe pain and panic. This is not the first time a Physicians Assistant or Nurse Practitioner has come up short in the care of my loved ones.
Always friendly staff. I don't trust any other hospital.
Where to start. My husband(a active duty medical military member) went in for upper mid abdominal pain, combined with back pain between the shoulder blades, nausea, fever, headache, body ache, difficulty breathing. Waited 2 1/2 hours just to get into a room. The Dr on schedule that night didn't bother to do anything besides blood work and a urine test. No sonogram or xray to make sure he didn't have any inflammation or anything wrong with the organs possibly associated with the pain. By her judgment and those two labs she said she "thinks" he might of had Gastritis. She did not seem profesional in how she spoke with us, she was talking in a very condescending way, and her judgement in what she "thinks" he might have wasnt so assuring. The nurse drawing his blood wasnt pleasing at all, she seemed like she did not want to be at work, had a very unwelcoming attitude, and was a bit rough when she drew his blood. So overall we went in to just waste our time. NO type of pain medication or ANY medication was given to him, and only one prescription was given, but you tell me where is he going to get it at 2:15am. So he pretty much stood with the pain the rest of the night and following day. Definitely not coming back to this hospital!
If I could give St. Vincent more stars, I would. I'm sitting at St. Vincent Hospital with the hubby, who just had knee replacement surgery, and I am so impressed with St. Vincent's level of care and the facilities. I recently spent time with a family member at a different hospital, and you can't compare the two. St. Vincent is to be commended. The nurses are superb, the room is incredibly comfortable, and I can't say enough about Trisha, Laurie, Carol, Logan, and everyone that made his stay so amazing! Thank you!
I have always received top notch care from your providers, support staff, surgical units and parking attendants. Recently I had an ankle reconstructed and even though valet parking is not available at the moment due to Covid 19, those parking attendants have always been the nicest, courteous, kindness, willingness to help front line folks. What a pleasure it is to have a family member pull up to the front door and one of the attendants helps me into a wheelchair and then takes me to my appointment in the Hardner Building. They are hands down an asset to the hospital and represent the hospital well.
Wonderful staff from security, registration, X-ray, nurses and doctors. Highly recommend You will be taken care of respectfully, properly and accurately.
After having to switch practices last year I called Friday after having some difficulties. I was told to go to the ER right away and they scheduled me with the PA bc my doctor was out for the week. I was not given the time and/or attention that I feel I should've gotten for this visit. The PA didn't even look at me, didn't do any tests, nothing. She just discussed a few things and sent me on my way.
What a waste of time and money for both visits Friday and Monday. I always chose St Vincent, but I will be looking for a new practice.
thank goodness I have the option to use either UMPC or St. Vincent. Back to the drawing board to find a new doctor that I can trust and treats you as if you matter, as a person.
I honestly was not too happy with them. I realized that my inhaler needed refilled and called my pharmacy to do just that. They stated that I needed to get another prescription okayed by my doctor to get another refill. Mind you this was a Saturday that it all took place. Maybe it was my bad for waiting until the weekend but this situation occurred a previous time before and I was able to get the problem solved. I called my pharmacy to remind me of how I could get my much needed asthma medication called in although my Doctor's office was closed. They were very informative and reminded me that I could call into St. Vincent Hospital to ask them to page the on-call doctor at the office in the event that no one answered at my doctor's office which in fact did happen. So I do as my pharmacy says and call up St. Vincent. Once I was connected with a representative I quickly realized how cold and rude she was. She sharply stated that they are not allowed to page the on-call doctor or do anything along those lines. I then asked her what if you call in and get no answer. She said you keep calling until you get an answer. I also informed her that I was directed by my pharmacy to call the hospital and ask for someone to page the on-call Doctor if there was trouble getting through to them at the office. She then again sharply stated well she was mistaken because we don't do that here. Well then what do you do here??? I remember hearing about times when Doctor's used to walk on foot to people's homes and see that they were accounted for when in need of medical attention. Now this treatment is what the average patient is looking forward to in regards to getting any relief in concerns to their health. "We don't do that around here!" Or "What is your insurance?" Because it's more important to check on that than the actual patient. Everything anymore just comes down to dollar bills and people behind desks who don't want to do their jobs or look out for anyone anymore. How was I able to get help previously from the on-call doctor as well as the hospital that represented my doctor's office but that's all changed now?
I was in terrible pain. So much pain that I came here by ambulance. After putting a wrist band on me they sat me in a wheel chair and left me to be stared at by a dozen strangers in the waiting room while I cried, vomited and writhed around in my chair. It's been almost 2 hours and still no care or treatment. Pathetic.
None of the staff even the iv specialist know how to put a iv in 8 trys and still couldn't even do it good bruised my wife's arm horribly then stuck us in a filthy room that still had someone's dirty hair comb in the drawer and streaks of dirt on the wall that easily come off with water and a rag and also not to mention the thermostat was broken and way understaffed not enough staff to properly give care that's needed I will make sure not to go there again very disappointed and unsatisfied with my visit
Dont go here they will give you tylenol and tell you to go home
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