Northbridge Healthcare Ctr /Theratx, Bridgeport, CT - Reviews

I don't have any complaint the nurses are always there to aswer your question,is a neat clean place.

It was early last year, my brother's Birthday was in several days and he was in the Mental Health System. I spoke with him daily and saw him weekly. He went to the ER for a medication issue.

"This is Dr. Savage. Your brother is here in the ER with Covid-19 pneumonia. We expect him to perish tonight."
"What??" I said. He repeated his words. "Oh no, he's not!!" I replied.
The nightmare...and fight began. We only have each other and I was determined. Day was night and night was day. How do you interrupt these warriors helping so many? But he was alone, and he was my brother.

The weeks are blurry, I remember singing Happy Birthday to him on a phone. I begged and pleaded with the Administration, Finally...a light.

Northbridge Health Care Center? they asked. YES!!!!!

He arrived there a mess, loaded with numerous inappropriate meds. From the second he arrived at Northbridge Health Care Center both our lives changed. I was amazed! I was reached out to immediately; my hero (among many there) Erica Roman. She answered all my questions (no matter what hour of day and most nights), she allayed my fears, she had relevant MD's, Nurses etc. contact me. They worked as an impressive team, and gave my brother back a life 100x better than before. Together we worked through the problems; I now consider them family.

From the maintenance man who fixes my brother's glasses to the highest level, this place is unique. Having worked in the medical arena, I have seen many things. The "System" scares me, but the warriors working at Northbridge Health Care Center are aware and have all bases covered.

I encourage anyone searching for answers for a loved one to reach out to Northbridge Health Care Center, although I secretly don't want to share my "goldmine". You will not be disappointed.

I heard about them and will be dropping by soon to find out about the kind of services offered

The most disrespectful, unprofessional, hostile, angry, unfriendly, non-compassionate, lazy, and bitter Carribbean women work this facility. I WOULD NOT SEND a stray dog here. These people did not bathe my father, change him, or assist him. They shift blame and responsibility. They are extremely lazy. I ve literally complained every day (multiple times a day) to nursing supervisors and Director of nursing. Awful facility. Do not go here. And we neee to consider the qualifications for becoming a cna or lpn because this place hires any and everyone regardless of character, quality, work ethic, or morals. DONT DO IT!!!

My mom has been in this
place since August , they always call me for payments of almost 1 000 monthly , but they dont change my moms sheets in her room. They dont mop or clean the floors . They serve her food with black pepper and they hive her pears . She is highly allergic to this . I notify them on a daily basis and they dont correct this ... seriously thinking on changing her to a better place ... My mom means something to us , even if to them she is just a number .

This place isn't even good enough for stray animals.

Caught them giving us the wrong patients medication, (heart medication to a person with no heart issues). Takes hours to get help to go to the bathroom. They just let you soil yourself and get bed sores.

Can never get them to answer the phone when we call either. Just a recording that says "no one is answering please leave a message"

This place needs to be shut down.

Very clean facility the staff are amazing very nice place . Enter on the floors very clean and also smell fresh well kept.

IT SEEMS LIKE THEY RE DELETING REVIEWS.

DONT WORRY, I LL RE ADD MY OLD ONE!

I've been at northbridge for seven months
They have outstanding nurses and great nursing assistants. Good food. One thing that truly stands out is the cleanliness. Staff is friendly and personable. The place is really awesome, never had an issue!..I love it. The activities staff is great and theres always something to do and I especially look forward to the cooking club and out trips.
Thanks northbridge for your time and patientce I would highly recommend to anyone for long or short term care.

My father has been at Northbridge since 2018. The facility is clean, nurses and aides are compassionate and caring. The commuication there is professional, friendly and engaging. With what is going on right now with the COVID-19 crisis and on top of it, taking care of elderly patients can be incredibly trying. Northbridge has been stellar to my father!

I truly LOVE this place. My father was transferred here in 2018 from another short term rehab that was not a pleasent experience and now he will staying for long term care. I can t say enough about Northbridge and their staff; my dad has made so much progress here and I believe that Northbridge gave a piece of my dad back to me that I never thought I would see again! Everyone has different experiences but believe me when I say this place is the real deal and nothing short of amazing. Every single person I run into there daily always welcomes me with a smile and something nice to say about my dad even though I am positive there are days he gives them a hard time. Take it from someone who has had their parent in other nursing homes. Northbridge is professional, clean, and filled with amazing care givers. Thank you staff @ Northbridge for taking care of my dad and making the transition into long term care so much easier for me.

-Alyssa Sakowicz

Didn't want to leave this ultra clean great healthcare rehab facility.i was througroughly impressed by the congenial compassion and care which paralleled the skilled medical expertise practiced by nurses, staff and other healthcare workers.the healthcare rehab facility coplusplplusuld have easily doubled as a 4 star hotel so clean and hospitable was environ and staff.

I m an employee of Northbridge healthcare and recently my dad has had some life-threatening issues . I brought my dad to Northbridge for rehab therapy and I couldn t be happier with my decision . The administrator, the staff, residents and their families have been so supportive. This is a difficult journey for me to go through with my dad. My brother questioned why I chose Northbridge healthcare And i told him it s not just because I work there it s, because they deliver great services, it s clean, neat and very efficient and delivering therapy services . After my brothers first initial visit, he walked through the facility and he said to me now I know why you chose Northbridge it is so neat and clean . He was surprised that the administrator even reached out to to offer her support , As she does with all the residents and their families. I can go home at night and rest in peace that dad is in good hands while I am not there . Not to mention that they receive the silver award this year.

My Mon is a patient here for a year now and the staff is cool ....thank you for looking after my mom... Bless you all