As with any growing city customer service, punctua...
As with any growing city customer service, punctuality and service lines ( bud or light rail) are a constant work in progress.
As with any growing city customer service, punctuality and service lines ( bud or light rail) are a constant work in progress.
Sometimes the ride is great and others terrible. It depends on the train driver. I've gone with a friend who has a service dog and some drivers refuse to let it on. We've gone with a small wagon to buy groceries and experienced the same problem. The watt I-80 has a new train driver who rides the breaks if you take his train and it makes for a jerky ride all the way which almost caused me whiplash. Another time I tried to board via the handicap ramp and couldn't board bc the bus driver was busy using his cell phone. I even called in his window but he ignored me and took off causing me to have to wait for the next train and making me late for my appt. Most times the drivers are friendly and it's a good ride but I've had too many problems riding the public transit to give it more than 2 stars.
They clean the handrails on the buses and light rail trains once every 20 years, wether they need it or not. I ran a clean hand wipe over a short section of handrail on a rail car, and it came out black! I did the same thing on two other rail cars with the same result. They hire street bums and street whores as drivers.
It is wear you go to renew your connect card to ride the bus or light rail, staff is friendly and helpful
Nice people work here. It's a place for you to by monthly passes for Light Rail and Buses.
It's great Public Transportation but the buses run hella slow.
Amazing. Everyone that works for RT Metro is always on there A Game. I was completely satisfied with the care and service I received. I will come back every month to purchase my monthly pass. I highly recommend purchasing there monthly pass. Imagine that being able to get anywhere in Sacramento and having it paid for monthly. Basically never having to worry about transportation. Get a bike and buy a buss pass. Go green. And never worry about gas. Mission Accomplished thanks to RT Metro.
Always good customer service drivers, exceptional locations, reliable transportation , and cheep fair prices!!!