Sacramento Covered / Dignity Health Review

I just had an interview for position with the company but it's great organization.

I can not thank Mary enough! I was so stressed out, pregnant in my 2nd trimester and getting no prenatal care due to a medi-cal Inter-county transfer. I was calling all these numbers, to no avail.. Finally I found Sacramento covered and Mary answered the phone.

After our first phone call she gave me resources and a number to call which enabled me to make my first doctor appointment. After our second call I had a health plan in sacramento County, a doctor and even a dental plan. She navigated the medi-cal system amazingly and so professionally. I wish she could speak for me im all my professional matters! I want to keep her haha! She always called me back on time, and was really on my case. Mary, thank you so much you are the best at what you do and me and my baby girl are extremely grateful for you and all you've done.

My navigator was awesome Wes is a good worker and he is advocated for me for a lot of things.however they never follow through with me and my disability case.I can't get ahold of anyone I've sent several messages I feel like I've been abandoned. And the only person that's ever really got anything done for me was Wes. And now I'm having trouble with my doctors offices I'm having to call adult protective services they can't hardly help me and my disability hearing is June 29th. If it wasn't for Wes I wouldn't have gotten that hearing but I'm worried to death because I have no one to go with me no one to represent me and I have mental problems and emotional problems and severe physical problems and feel abandoned I had to edit my post because I made one out of anger and I'm trying to rectify that. I think they're good people but I think the problem is they're overwhelmed with people that do not follow through with the work that they started you can't just go up there and expect them to do everything for you got to do your part too. So good luck to all of you

Came here during open enrollment, it's by appointment only, hoping I would be able to sign-up for a reduced price insurance for my son. Especially, since they told me over the phone there were many options available for working class families. I had already told them I was not eligible for any subsidized programs, but they assured me that there were other options. I showed up early for my appointment, was seen right away, my insurance specialist (can't recall correct title) was very professional and kind. In the end i was not eligible for any discounts or programs. So basically I just shopped for a health plan that would have cost me same if I had gone directly with the insurance company or shopped online. However, the specialist was very knowledgeable about all the plans and deductibles. She was able to help me understand what I was purchasing. The waiting area was nice and clean. The receptionist was very friendly and welcoming.

Can't remember the individual's but the person at front desk was helpful

Jose Quezada was definitely great customer service who won above and beyond help me with all my needs for my little son definitely he spent almost 2 hours trying to get everything taken care of but he did take care of all my needs and now I have sacramento cover because of his help that made me understand what I have to do in order for us to get the insurance for my little son I would like to say thank you very much for all your help

Definitely as pictured!! Wish there was somewhere to park though. Also- not necessarily their problem, but more of a human problem. The alley way leading to this had a handful of homeless living and peeing there