Came here during open enrollment, it's by appointm...

Came here during open enrollment, it's by appointment only, hoping I would be able to sign-up for a reduced price insurance for my son. Especially, since they told me over the phone there were many options available for working class families. I had already told them I was not eligible for any subsidized programs, but they assured me that there were other options. I showed up early for my appointment, was seen right away, my insurance specialist (can't recall correct title) was very professional and kind. In the end i was not eligible for any discounts or programs. So basically I just shopped for a health plan that would have cost me same if I had gone directly with the insurance company or shopped online. However, the specialist was very knowledgeable about all the plans and deductibles. She was able to help me understand what I was purchasing. The waiting area was nice and clean. The receptionist was very friendly and welcoming.