RYNO Strategic Solutions Review

They are excellent on getting right back to me.
We have had terrible service and performance from prior SEO companies so glad we made the switch to RYNO

DO NOT USE RYNO!!!! We hired Ryno to do our SEO marketing. When they went live with our website, we noticed we weren t getting any calls. We found out from a previous customer that our Call tracking phone number wasn t going through ON THE NEW WEBSITE RYNO built. We had several missed calls with them. They finally fixed the problem and we continued to have poor service and problems from them going forward. Fortunately we only had a one year contract and we decided to fire them in June of this year. We had to give a 30 day cancellation notice and so we cancelled and what do they do? They turn off our main call tracking phone number on our website again for the last 30 days on the hottest days of the year. Since we are an Air conditioning company we lost a lot of money. We missed 33 missed calls according to the information they sent me. That was over $165,000.00 in lost business. So if you are considering going with Ryno DO NOT DO THIS!!!!! Go with PRINT FAST OR WIT DIGITAL. They do a great job and will be ethical and take care of their customers. AGAIN DO NOT GO WITH RYNO!!!! They are not worried about taking care of their customers. I contacted Chris Yano the owner and called and sent texts and he will not respond. Now they will respond to this post and say something like. Oh I m so sorry you had this problem, please call us at 1-800- we don t care!!! and we will do nothing about this. Thanks
AGAIN DON T USE RYNO!!!!

Over my time with this company, I have noticed many things that stand out compared to it's competition. They are always making decisions based on data. It's hard to find marketing companies that provide the type of transparency you find in this company's reporting. The numbers don't lie, and the team attempts to discuss such numbers with all of their clients on a monthly basis (at least). I have enjoyed my experience with them and see the results from their efforts.

We have used Ryno Strategic Solutions for about 3 years now. They immediately made a difference in our SEO efforts. They also did a great job building our website and making periodic changes. I highly recommend them.

Ryno has been the perfect partner to update our online presence. Combining great website design with a strategic approach to increasing visibility, Fritch Heating & Cooling has seen results in just a few months. The Ryno team is always responsive to any requests and works to meet our industry and regional needs.

I have had the opportunity to work with some of the best and brightest people and agencies over the last decade, and RYNO is by far the absolute best. Chris and the team are obsessed with success and results and offer the only true, transparent ROI on marketing spend that I have observed in my industry. Chris is ALL IN on helping his customers grow and dominate their market. I cannot recommend them enough. Aside from the results, you get a real relationship with a company that truly cares about your success. Go RYNO!

We have just celebrated our one year anniversary with RYNO and have not looked back. We've used many different SEO and PPC firms through out the years and "Celebrated" is not a word I can use often but RYNO has earned it again and again. Unlike our experience with past providers RYNO's promises were modest, but confident. And I can tell you they achieved them and more! Our PPC spend is consistently bellow our expected cost, and most importantly our SEO is on a steady healthy increase, no roller coaster ride or emergency fixes, RYNO stays on top each month making the needed tweaks to keep our score rising. And last but certainly not least the staff is PROMPT, emails are returned quickly and resolved fully without extra follow up from our staff. I cannot stress enough how, professional, educated and prompt the RYNO staff is.

PS. I have to name Michael our account manager here, he has been everything written above as well as an incredible teacher, breaking down and helping myself and our staff to understand and capture valuable insights and practices we would otherwise have never been aware of. Everyone here appreciates the time he takes to explain and help us execute to maximize our online presence. Thanks for the year Michael and we are looking forward to many more!

It's been a pleasure working with Ryno Strategic Solutions for the last year and half. They do a phenomenal job listening to us, making suggestions and adjusting our Website, SEO & PPC to our specific business needs. They are innovative and insightful in the home services market and have been an integral part of C&C Heating and Air Conditioning's growth for the last year. We are so thankful to find a company that values us as customer and truly cares about our company's success! Sincere Thanks!

Five Stars is not enough! We have been using Ryno for about a year and have been fans since day one. They have made notable improvements in our website, the tracking of phone calls and lead conversion is spot-on, and their assistance with obtaining reviews has been an immense help to us. Though I do not understand any of the "metrics," the monthly report is presented in a factual, easy-to-understand way that we use it to track our progress especially in areas that are in need of improvement. Lastly, these are the nicest, most knowledgable and accommodating group of professionals with whom we have ever done business. We are customers for life!

Michael and the Ryno Team have been amazing to work with! Always willing to go the extra mile and achieve the desired results. We feel they understand our industry and our goals. It is a pleasure to work with such a professional team.

We're big fans of the Ryno team! We truly consider them business partners and not just a service provider. They have helped us grow our business the way we want to grow it. They're talented, experienced and very responsive. It means a lot to us that they stay current on our industry. If you're looking for an awesome internet marketing team, it's Ryno SS!

RYNO s leadership team understands the importance of small business growth within the trades. As a district manager with a major HVAC manufacturer, I counted on RYNO to engage my sales team and key dealers with everything from website rebuilds to mobile optimization to layered SEO strategy. This differentiator with RYNO is its focus on accountability. Many firms would ask customers to take things on faith; RYNO pulls back the curtain and teaches its clients how to succeed in a digital world regardless of market conditions. One more thing: Chris and Paul s To the Point podcast is always immensely informative and entertaining! Make sure you check it out!

I can t speak highly enough about RYNO! Upon meeting Chris and Paul, I was instantly impressed by their depth of industry knowledge and their incredible enthusiasm. Knowing that their role was in sales development, I was curious to see how their passion would translate to their actual product development. I was THRILLED by my experience with their staff, and my curiosity was well rewarded. I was fortunate to be linked with their talented onboarding specialist, Ashley, who was detailed, meticulous, and an absolute pleasure to work with through the build process. Afterward, I was sent to Mike for a lesson on google analytics, and he was awesome. Overall, I could not have been more impressed with my experience and our final product. Now I know why this group is so comfortable using the word dominate .... They are on their way to dominating their own industry by helping me dominate in mine!

RYNO does a fantastic job at making sure you rank as high as possible on search engines with strategic keywords. They're always willing to help with any website issues, big or small. They are courteous and prompt. They always schedule a monthly recap to share success as well as point out room for improvements. Overall great company with great staff.

We have been partnering with RYNO Strategic Solutions since June of 2018. They were great in getting everything set up and running smoothly, our website traffic has increased month over month, our cost per lead has decreased! We love RYNO's responsiveness and attention to detail. We feel that we made the right choice for all out SEO, PPC, and website content and maintenance.

A lot of money up front without results. Promises ROI and didnt deliver.

Ryno is supportive and attentive to our business and our needs. Their willingness and expertise are proven in the results they bring our company. Extremely satisfied to have established a relationship with this team.

During our time with Ryno we were able to see our cost per lead and change our messages to produce the leads we needed for the time of year. I was amazed at how deliberate we could generate leads.

Thank you again for service and attention to Ball Heating and Air.

Hands down the best SEO company I have ever partnered with. I am so happy to be able to watch my business grow and trust that everything is in great hands. RYNO was able to give me the knowledge, and marketing suggestions that nobody has ever done. Chris and his team are an added bonus, they are always so responsive and ridiculously helpful. It has been such a pleasure to work with such a professional team. Thank you RYNO.

Fantastic company! Fantastic people! I own Mesa Auction and when it came time to update my companies website we checked around with other companies and the team at Ryno just had more options and came in with some great ideas! We couldn't be happier with the process and especially the end result! Chris and Anna make you feel like you are part of the Ryno family and are always there to answer any questions. If you want a company that has their finger on the pulse of current & future marketing trends and puts the customer first, then you want Ryno!

We were referred to Ryno by another company who had seen tons of success after partnering with Ryno. We previously worked with a company that SEO and PPC were things that they did "on the side". Ryno is very obviously experts in SEO and online marketing. The monthly reporting calls that I receive to go over our progress are incredibly valuable, insightful and productive.

We have had a partnership with Ryno For the past 3 years. Our goal in our relationship is to maximize our website engagement as well as our SEO and SEM strategies. These efforts to maximize our organic online traffic Is led by our Ryno account rep Megan Morris. This has been absolutely critical for us. Our business has grown these past years and this partnership is undoubtedly a major driver for that. We set records almost monthly over previous years for new customer site visits. In June and July of 2020 Ryno helped us drive over 1,000 NEW visitors to our site. We also often lead our market with web traffic driven to us over our competition

Working with Megan has been a great experience for us. She is extremely Responsive, persistent and helpful. She not only gets done what we ask quickly, she makes us better by assigning us tasks that help us grow. I think I have only ever heard her voicemail once and before I could leave a message she was calling me back!

Since hiring them we have asked them to be more involved with other marketing projects. Digital and print ad creation, hosting chat on our website and utilizing the call tracking to name a few specifically. All of this has helped us engage more new clients and created opportunities. All while assisting is in legitimizing our Company in the eyes of new clients who don t know us.

Chris and his team are forward thinkers. They are family owned and there team genuinely care about you and your business success.
I've been with Ryno for a few years and I don't have any complaints.
Ryno thank you for the hard work!

Update: after speaking with the owner, I ve updated the review to 3 stars. The owner called me personally and offered several acceptable solutions to my previously listed grievances. Will update the review in the future hopefully reflecting a more positive relationship and results.

Original review: Huge let down. We were so excited to grow our small HVAC business and get some good leads and revenue coming in. Being in the same state as them we figured they would have this market figured out and dialed in. We signed on with ryno 6 months ago at the start of summer, first few months were slow, cost per lead $250+. Little to no new leads or business coming in even with a google PPC campaign. Latest report our cost per lead $300+ and phone is not ringing. We had to hire another company to run social media ads to bring new leads in to stay busy. Now here we are going into winter (slow season) not in a good financial spot thanks to ryno. If we were relying on them solely for calls/ leads we would be out of business. We ve spent over $10k with them and are stuck in a 12 month contract. Terrible experience.. stay away.

I first met Chris at a Carrier Dealer Meeting nearly 6 years ago and immediately liked what he was saying and how they were devoted to driving business via a marketing avenue that not many of the Dealers in our area were using at the time so we signed up and it has been a PARTNERSHIP and a FRIENDSHIP that we both have come value beyond business!

Every associate at RYNO has been open and honest, they make suggestions and they involve us as much or as little as we choose to be involved. We are HVAC contractors not internet savvy techies and that is part of what is so GREAT about RYNO, they know this industry and tailor your program to your budget. They also give you all the information (and then some if you ask) you can imagine so you know where your leads are coming from and what changes you might consider making to your campaign to drive more leads.

They have helped grow our business not only threw what they do, but also threw suggesting other types of marketing that fits into what they are doing. They have learned about our market and how to capture business.

I have recommended RYNO to several businesses and will continue to recommend them.
I rest easy knowing they are handling a side of the business that as a Boomer have very little desire or ability to work on, but what I do know is results and RYNO produces results!

Thank You Chris, Anna and the rest of your team!

Tom Hardesty (pres)
Wellmann Heating and Air Inc
Lincoln Ne.

We love these people and what they do for us! They are so detailed in their approach to search engine optimization and have done wonders for my company! I cannot say enough good things about them!

In my past position, I was given the responsibility of looking at my company's website and how we could make improvements to the overall look and accessibility of the site. RYNO did an amazing job with the service that they provided, making sure that this goal could become possible. My time working with RYNO was mostly working with Ashley Williams who made every step of the process an easy transition for not only myself but for our company. She was easy to contact and seemed to answer almost immediately even with a 2 hour time zone difference. She helped turn our ordinary website into something much more modern and something that catches the eye of our customers. I would recommend Ashley and the team at RYNO for any services that they provide knowing the kind of results that they produce!

We've worked with Ryno for many years and have been very happy with their service. Great personal attention, always willing to help and they really know the industry. Highly recommend!

Ryno has been attentive to my needs and provided great customer service!! They were prompt in returning emails and I feel like the whole team is in my corner. I found them to be not only helpful but supportive to help me and my company succeed!! Especially with the crazy times of covid. Im fortunate I found them!

A few years ago I started to get into marketing my business on my own but didn't know all the parts that were involved. I dabbled in Clicks & trying to build my own website via youtube & other online research but wasn't getting much out of it. Did mailers, email blasts, etc... but wasn't getting the customer base I was looking for. A friend of mine recommended RYNO so I gave them a call. They came to my office, explained what they would do for me, showed me other successful companies doing what I do & put together a plan for me. Within 30 days I was getting more calls, more opportunities but I still wanted more. So with some of the profits we expanded & marketed even more. 90 days later I ended up hiring add'l heads & we were getting the type of business I was hoping for when we started this. So for the 3+ years I have been with RYNO we've made tinkers, added services we offer, removed services we offer, & today we are up 300% due to relationship we built with RYNO. I strongly recommend them & I encourage you to ask the right questions, explain to them your bottom line, the customer base you are wanting to target because believe me, I was nervous to start but now I am a happy client. Thank you again RYNO.

I loved the fresh graphics that are popping and unlike anything my competition is doing. The digital campaigns and presence used drove clicks and inquiries (then conversion rates) went through the roof. Thanks Ryno team for your communication, willingness to make it the way I wanted and hustling to meet deadlines.

Always super responsive. Very knowledgeable. Very flexible as well. I know I'm not the easiest person to work with, and they never seem to be frustrated by me - at least not to me - maybe behind closed doors - but I would never know!

The RYNOs are an awesome group of people to work with! They take care of all of the internet marketing for my company. I don't have to worry about any of that stuff because they have earned my complete trust which allows me to focus on leading my team. I'm grateful to have partnered with RYNO. They have helped grow our home services business. Not only do they do a great job, but they're a lot of fun to work with!

The reporting and transparency is amazing! We love the team at Ryno

Chris Yano and Ashley, you guys are awesome! We thought we were wasting money all winter on advertising boy did we have it all wrong! Ryno increased our business by at least 30 percent in one freaking year brother! If anyone ever has any doubts about spending money with you guys tell them to call me personally I will show them the numbers! I'm ready to spend more! I have graduated from the rookie level you tell me my next level and ill write the checks brother! Thank you so much for what you have done for Jeffries Heating & Air!

When we started working with Michael, internet marketing was a scary and overwhelming process. He helped us revamp our website and educated us on key words, SCO's and PPC's. In just two years, our Google ranking has increased tremendously. Our company can now be easily found when searching on Google.

I hired Ryno Strategic Solutions (RSS) to build a website for my HVAC business and I also paid them a monthly fee to handle an SEO and a Pay Per Click advertising campaign. Three weeks after the SEO/PPC campaign had launched, Google still did not know that my company had a website. One of my customers pointed this out to me and he actually submitted my website URL to Google, (while I stood there watching), and the next day, Google knew that my company had a website, instead of asking me to provide a URL to my website. When I contacted Ryan Faust, the owner of RSS, and told him that I felt that he should have submitted my website URL to Google, he actually told me that it wasn t his job to do that. I was shocked to say the least. When I told a customer of mine who runs the online presence for a major clothing manufacturer, what Ryan Faust had told me, he told me that was ridiculous. The same customer also told me about a thing called Google Analytics. This enabled me to analyze my Google Pay Per Click campaign that RSS was running, so that I could see what search terms I was paying for, and how much I was paying for each click. This is where it really got interesting. Instead of taking the time to find out what services I offer and EXCLUDING the services that I don t, I discovered that RSS has a one size fits all shotgun approach to marketing. RSS was advertising services that I didn t even offer and I was being charged, each time that a customer clicked on my ad. As a matter of fact, the third most popular search term that people clicked on (Duct Cleaning), was a service that I didn t even offer. To make matters worse, when people clicked on the service, the landing page on my website didn t even reference the service, and therefore, Google would penalize me by lowering my quality score. The same thing happened on services that I did offer. For instance, when a customer clicked on Ductless Heat Pumps they landed on a page for Gas Furnaces , when they clicked on Air Purification they would land on the Central AC Page. The services that the customers were searching for were not even represented on the landing pages. Therefore Google would penalize my company for misleading customers and wasting their time, by lowering my quality score. When I brought this to the attention of RSS, I received this response from RSS:
I linked them to the AC or Furnace Services landing pages, with the idea being that a user would still be likely to call or fill out a form if they saw the service they were looking for in the ad text and they saw it was the type of business they knew they were looking for .
How about just linking it to a page that addresses the service that the customer is looking for?
Regarding my concern that my quality score was being negatively impacted, RSS responded to me by stating the following:
It sounds like he either misunderstood or was given false information in one of his conversations with Google customer support.
I didn t misunderstand anything, and it wasn t only Google customer support who told me about the effect that this incompetence had on my quality score.
Needless to say, I cancelled my contract with RSS because I had lost all confidence in their ability to market my company. Although they let me out of my contract, they refused to refund any of the money that they wasted on my PPC campaign including the $500.00 that they charged me to set it up. I have since retained another company that provides SEO services and the first thing that they did was to provide me with a comprehensive questionnaire that asked all of the questions that RSS should have asked, but could not be bothered to ask. Unlike RSS, they also did not try and lock me into a long term contract. At the end of the day, I feel that RSS relies on the fact that businesses will just send in a monthly check for SEO/PPC and not pay attention to what's going on.

Ryno Strategic Solutions is a very professional company with many experts in the digital marketing field. I sat down with one of their professionals Mike V. And he was very informative, knowledgeable, and helpful about SEO, websites knowing how to get my website to show up on Google.

They also have a great company culture and genuinely care about their clients. I highly recommend teaming up with them to accomplish your digital marketing goals!

Working with the folks at Ryno has taught me SEO is both an art and a science that is ever-changing. It is challenging to understand and make the right decisions when it comes to your investment. Every SEO company can give you good lip service and that made it even harder to feel confident about my choice. Bottom line, my experience has confirmed I need Google experts I can trust to be engaged, proactive, and provide measurable results. Ryno has used their educated experience, partnerships, and creative strategy to meet my goals. They have had an honest approach, presented employees who care about success, and have stood behind the results to my satisfaction. They understand there is no time nor money to waste in business, and that is the kind of partner I want supporting me.

I ve been fortunate to see RYNO partner with 4 of my key accounts over the last few years. From website building to SEO, they ve made a massive impact on all 4 of the companies. Highly recommend RYNO to anyone looking to grow their business. What I appreciate about them the most is they are very up front of where you currently stand with your marketing and are able to provide factual data. Keep up the good work RYNO.

I am a HVAC owner in Maryland. I started with Rynoss, they really boosted my business. They have a great relationship with Lennox, once my marketing funds ran out with Lennox, I stopped my campaign with Rynoss. I then went to a cheaper company to keep a presence online and that was a complete waste of money with that other company because they did absolutely nothing for us. Rynoss knows this industry. Elliot will always be there to help you, Devon well always be there to here are your needs and to get things processed. Chris has developed a great team of people. Their whole team is designed to make you as a contractor successful. IF YOURE IN CONSTRUCTION, YOU NEED RYNOSS!

I've been struggling for years of knowing exactly what our ROI was on digital advertising. Everyone promising this and that, ultimately showing you how many clicks and impressions, leads, etc.. but do you really know? With Ryno, their tracking, call summary, monthly update and explanations, truly lets you dive into the digital marketing and get a true ROI, including noticing things you may have never knew in the past going on with all forms of advertising. Chris and his team are great and truly know their stuff and are always willing to help in whatever form.

Have had a great experience with Chris and his team! Very reliable and trustworthy team. I really appreciate his services.