Royal Nissan Reviews

William was a nice guy. I will send more people to William!

We recently purchased a mini van from the used car lot and the customer service was excellent. Our sales person was Ovi Rodriguez and she took great care of us. The was ready for a test drive and the process to purchase was easy. The sales manager worked with us on some issues we wanted address with no hassle. I would recommend this dealership if you are in the market for a vehicle.

I purchased a 2015 Nissan Altima. Alan Landry was my sales person and was very honest about the numbers upfront. He went through both my leasing and buying options without putting any pressure on me. He also walked me through all the features of my new car. This is how car sales should be done. Thank you.

The sales guy Jarvis William's was excellent he gave us all of the information we needed to purchase our new vehicle. Thanks you

Christopher Conrad and Brandon Mitchell were amazing during the entire process of test driving, listening to my needs in a vehicle and working hard to get me into a new vehicle. The exhibited excellent customer service!!

We highly recommend Mr. Billy Brooks! He was very helpful and knowledgeable.

Thank you so much William Voelker for all your help obtaining my new Nissan Versa!!!
Very informative & friendly service! Highly recommend!!!

I'm more than satisfied, Professional, very helpful , and caring.

Chris Conrad sold us a Titan, our first Nissan! We couldn t be happier with the service and his level of professionalism. If you are buying a vehicle, definitely ask for Chris!

Just had my Titan in for service - Nathan and Haylie got me in and out quickly - 5 stars!

Will was awesome made my experience great and super easy!!!

Will did a great job getting me my new car! I appreciate him and the whole Royal Nissan staff. They were very friendly and helped me throughout the whole process. I will recommend you guys to everyone I know. Thanks again!

Excellent service. Haylee always makes sure my service is excellent.

Love Kenneth Robinson. He's a true man of the Lord and shares love and compassion.

Jasmine cain did an excellent job. She went out of her way to insure that i got everything i was looking for during the process.Thanks M. Horton..

I went in to check on my car feeling like I was touching the brakes when I wasn't and car acting odd. (on 7/5)They got me in pretty quickly and even the man I spoke with was very nice when I dropped the car off. They told me it would just take 1 day to check over it and would call me. Later that evening after not getting a call yet and needing to know if I need to plan someone to get me and my son or just take me back to Nissan I called him. No one answered so left a voicemail and even explained why i needed to know soon as possible and that I get off at 4:30. They called around 4:30-5pm telling me they want to keep it over night so it can be sitting all night and see if it still does that. They told me they did feel what i was talking about once but only at some speed. Got my car when got off next day and they was unsure and can't take the car to that high speeds. So i paid them and went on way and understood. But as I was driving home I started to hear a rattle noise coming from my dash area(i think that area) sound as if something was in that area rattling around but again I could be wrong on area. Called Nissan next morning to tell him this new issue that has never been a issue until now and even he said never got that sound in my car even on higher speeds and just starting the car at low. Which it does make the sound on lower speeds. He told me to bring the car back and they will look at it. (set me back up for 7/12) So once again I am without my car and depend on it a lot. I was just dealt with the flood and lost my car and everything and depended on people everyday and finally thought I was back to a new normal.So once again did not hear from anyone and had to leave voicemail and when he called me back he said the voicemail system isn't set up yet and didn't know I called. But once I did get the final call and went there I was told they are unsure what is making the sound but they do hear it also and would have to take my dash off to see and they do not have the time and would cost a lot to do so. Told him it never ever made this sound until they had it but we just went around and around. I have emailed and called few emails and numbers to try to get help with this but have got nothing at all back! Even filled out all the surveys to receive nothing back! I used to tell everyone how great a company Nissan is but after this I make sure to tell them how thanks to them my car makes a horrible noise and no reply back at all!!!!

Went in today, and really enjoyed the experience! Jasmine Cain is the best saleslady I have ever met. The selection of vehicles is second to none. I recommend Royal Mitsubishi to anyone who is looking for a vehicle

This was the best experience and the best customer service I ever had Will made us feel at home explained everything thouroughly this was my first time buying from Royal Nissan but because of Will I will be referring my friend s and relatives I will buy from this company again Great job Will!!

Great experience! Our salesman Will was very helpful and informative in the process! 10/10 would recommend.

Service was excellent they work long and hard to service your ever need

My experiences with Royal Nissan have been exceptional and above expectation. My first Nissan was purchased in 2013 and has had to have minimal service since then, but the service department has always gone above and beyond to accommodate and address my needs in a timely and affordable fashion. I particularly would
Like to thank Ms. Delinah Helton who went above and beyond to address and service a recent issue! Thank you again Ms Delinah and the entire service department. Happy New Year!

Y all I had the BEST EXPERIENCE EVER! Sandra Smith is the best sales person there at Royal Nissan. She goes the extra mile for her customer on getting them Improve by a lender. If you don t have the best credit I would recommend going see Sandra. My credit isn t the best and she got me approve for a 2019 outlander sports! If you have any doubts that s fine but just give it a try im telling you guys! She s the BEST! If your looking for someone that cares about there customer Sandra your lady! Royal Nissan Sandra Smith deserves a raise or a promotion.

I got a fully loaded Murano from Jaques at royal nissan

Kenny my service adviser was gracious and accommodating. I have seven cars. this one is the oldest. Fixed right the first time.
They are professional and prompt.
Very Satisfied!

Happy with their service, estimates of time and price.

This is not my first time buying a car, and William blew my other experiences out of the water! He was such a great salesman! He picked out the perfect car for me, showed me all the car s features and helped me set everything up before I left. He made the car buying process stress-free and so much fun! I will go to him for every car in the future.

Jarret did an amazing job it was quicker than I anticipated

Mrs Sandra is the best!!! Very good at what she does!!!! I'd give more stars if I could. Mr Lewis thank you again. Jennifer thank you for all your help also. Definitely worth the drive and time to get a vehicle from these fine people.

I had a great truck buying experience thanks to Jacque Franklin. He helped me find the truck I wanted, and had me in and out in a short amount of time.

MIKE& WILL WERE AMAZING! GREAT SERVICE!! MADE THE CAR EXPERIENCE VERY EASY!!!

My experience was nothing but great. I would like to thank my salesperson CeCe Williams for making my dreams come true. She was very understanding of my wants and needs. I love the way she conducts business, I mean she even took at time to play with my daughter as busy as she was. If u need a great reliable vehicle come see the Royal Nissan Family

Nathan Kling and Alan Landry took care if my tire when I noticed a slow leak. Alan recommended that I bring the car into service and Nathan made sure my tire was replaced due to a nail found in the sidewall. Thanks so much for taking care of me and making sure I am safe on the road!!

Everything was excellent. Awesome job. Almost made me cry. I could not believe Quentin was able to get me into a BRAND NEW CAR!!! I have never had a brand new car and never expected to get one. I actually thought we would have to get a used car with a bunch of miles but I am so shocked. I still can't believe it. Quentin is the best. You have to come see him if you need help. He's the best for a reason. I see why he has several reviews here and on Facebook. Thanks Quentin

I give Royal Nissan 5 Stars, Will really helped me, he s the best ever, I was happy with the new car I got today

I really appreciate with Mr. Kenny Robertson n Ms. Sandra on there wonderful customer service. Very helpful

Will was so helpful in making sure that I got the car of my dreams. I drove all the way from MS, and he was very informative and made sure that I got my kicks.

What another great experience. My salesman is beyond great. He cares about his customers and have their interest at heart. He's not pushy and doesn't force anything on his customers. He has sold me 2 vehicles within an 8 months time frame and his customer service ethics speaks for itself. It service didn't stop after I purchased my vehicles. He prompt about his follow up calls after a purchase and beyond when I called concerning my vehicle he was always helpful. I would reccomend his service to anyone that inquires about purchasing from Royal Nissan. So if you are needing a vehicle and don't want to be pushed around and want honest facts go see my salesman Quentin Chapman, you won't be disappointed I promise. Thanks Quentin for everything you have done for my husband and I. We greatly appreciate it.

Lots of smiles when we walked in Nissan. Pretty good atmosphere. Chris Jackson was very knowledgeable about the vehicle I was interested in even though it was brand new! He also referred me to an insurance agent. Great deal as well. Thank you!

I had to take my car to the service center and let me just say, Delinah Helton took care of my car and me. She explained everything to about my car and what was wrong With my car. She never let me wait and always keep me updated with my car while they had it. I m very pleased at the service she gave me

Will and Donnie were great sales personnels!! They were magical!

Best Nissan dealership in Louisiana. Tim James went above and beyond in the sale of my new Titan. I highly recommend anyone interested in any model in the Nissan lineup to see Tim at Royal Nissan.

Great experience at Royal. Quentin Chapman is one of the best salesman I ve come across. He ll take care of you. Also the finance manger, Mr. Bush is great as well. Thanks Royal!

William Voelker was my salesman, He did agreat job assisting me with my purchase. He made the process run very smoothly.

Went to royal Nissan and had the best exspirence ever , sales consultant Kenneth Robinson and Sandra Smith took very good care of my buying exspirence , if your looking to get in a new car ask for Kenneth Robinson and Sandra Smith.

Very happy with the service beyond my expectations will be coming back for my services!

Christopher conrad was an amazing help on getting my first new car and very knowledgeable with good presentation, i would definitely recommend you go and see him for the best deal possible

Thank you. Jennifer, you were just as exceptionally awesome selling us the Altima as you were when selling us the Sentra three years ago. On this one you thought outside the box to get me all the features I wanted and in a nicer vehicle too. Thank you as well to Marshall in finance. You had patience and time for all my questions. When bringing in my Sentra for oil changes, etc the service department staff has always been great too. I have confidence this will remain the same. Other Nissan dealers in the surrounding area could take lessons from ya'll on how to provide outstanding customer service. We will be back to you Jennifer next year for my husband to pick out a newer Nissan. Keep up the excellence!!

Michelle Vaughn made the transaction seamless. The only problem that I experienced was the wait getting the vehicle to the Royal car lot in Baton Rouge, via Gonzales, LA. But I am now enjoying my new Versa and familiarizing myself with it. Michelle went out of her way to locate the make, model AND color that I wanted. Thanks!

I WENT IN FOR AN OIL CHANGE. I WAS AWARE OF MY TIRES BALLING AND MY BRAKES MAKING NOISE. I TOLD THE CLERK AND SHE HAD THE TECH LOOK AT IT. SURELY I NEEDED THOSE THINGS REPLACED. SO, I HAD THE WORK DONE AND ALL IS WELL! HALEY IS AWESOME! SHE EVEN RESET MY SETTINGS ON MY STEERING WHEEL.

Jeremy Williams, our sales consultant, was fantastic: he was informative, was candid, and helpful, and went out of his way to try to make sure we were satisfied with our sales experience.

It was a real pleasure having Jacob Browning as salesman last week. I purchased a 2020 Nissan Sentra and Jacob provived excellent customer service throughout the process. While I was out of state, Jacob constantly communicated with me. When I arrived on site, he warmly greeted my kids and I and immediately began discussing the vehicle I purchased.

My salesman, Mr. Jarvis, made sure I was taken care of! Very knowledgeable of his vehicles and a great sales rep!

My salesman, Christopher Conrad, was awesome. He took his time and explained features on vehicles, listened to what I wanted and needed. He was very friendly. Very awesome experience.

Jacob helped me get my brand new 2020 Nissan kicks. He was super professional and knowledgab . Probably one of the best car buying experiences I've ever had. Go check him out!

I was just looking to get a idea of what kind of car to buy. I just had accident in my old car and needed a replacement. When I got the location, I was shortly greeted by Alan. He told the time to help me for the right car. Even help make sure I got the right price for financing. I had a rental car to return and he helped me with that. It doesn t happen to often, but people like Alan and royal Nissan help those in need, it is appreciated

I had the best experience at Royal Nissan thanks to Patrick! He made sure I was comfortable and enjoyed my first car buying experience! I told him my wants and needs, he ensured I received them all. Thanks Patrick!

Awesome experience, staff went above and beyond my expectations. Thank you Ms. Michelle and Ms. Antoinette for your exemplary service. I would also like to thank Mr. Anthony in finance for his wonderful assistance. These folks made what could have been a nerve wracking experience very pleasant.

Best salesman award goes to Will Voelker! My sister was in the market for a new car, and on her first visit to check the inventory Will was the ONLY sales person to greet her! The next day we went back and he was more than helpful to make sure he met all her needs. Totally exceeded our expectations and very professional and personable. Thanks Will for all your help! My sister and more than satisfied with her new purchase!

I went to Royal Nissan and brought a Nissan kick it's used looks new smell.new I wanna thank my salesman Jacob for doing a great
job he was friendly and very professional thanks so much

Atmosphere was wonderful and friendly from the time we walked in the door. Sales team is professional and focused on the best deal for the client! Will return!

I would not recommend the used car side of nissan to anyone.

I just recently purchased a kia sportage & i love it!! I worked with Jacob Browning and i must say he is very helpful & a pleasure to be around. He found me the best deal he could & made sure my vehicle was in top condition! i would absolutely recommend this dealership & especially that wonderful salesman to anyone that s seeking a vehicle.

Royal Nissan gets an A+ for there service department, the reason why I say that is because I went there for my brakes didn't know about my oil needed to be changed because my oil indicator light didn't come on to let me know about my oil change so by the service department only supposed to do my brakes they check my oil and thank God they did because I needed an on charge not knowing nothing about a car that you supposed to change your oil every 5000 miles and I was at 17000 miles so they save me my motor going out that's the reason why I give them an A+ Thanks service department.

Will and Quentin provided excellent service, will consider Royal Nissan again

Some salesman are good people. General manager is awesome. Watch out for finance guys putting things you don t ask for in your deal! Read everything you sign!

I purchased a Mitsubishi Mirage from Joe George at Royal Mitsubishi.I I got a 10 year 100,000 miles warranty on my new Mirage it handles great and has a back up camera.Joe George showed me all the features on my new car .Anybody looking for a new car look at Mitsubishi.Thanks to Joe and Brian for there help

Very bad experience. I just returned my lease after three years while still waiting to get some items that were promised by the salesman, Allen, to be on the car. He said: take the car and I will order the items and call you to come by and pick them up.

Whenever I called him the answer was: I have ordered the items and will call you when they arrive.

Three years later, I am returning the leased car while still waiting to receive the items.

Awesome experience!! I just left in my 2019 Nissan Rogue. I love it!! My experience was the best ever. My sales person Quentin Chapman and the finance manager Arthur Bush really helped me ease in to this decision. I am always nerves about buying cars but they made this the best experience possible. They showed me many options and even let me pick out the features I wanted in my car. Quentin was calm and showed me every feature on the car and how it worked. Arthur helped me finance the car and had all my figures laid out and my options so of course I couldn't say NO! In all I would rate both of these guys 5 stars. I will definitely recommend all my friends and family.

Gennie Graham was Service Advisor for my 2016 Nissan Altima visit into the service department. Overall, she did a particularly good job. She explained my car service work in detail. She told me and she did explain the additional service work needed to keep my car updated and running well. She also gave me a price on the additional work to be done. Of course, I did not want to hear that, nothing about NO additional work nor about spending additional money. But I did do some research according to my car s mileage performance and believe she may be correct. So, I will be getting this work done soon. I need to keep my car running well because I do not want any problems.

Eddie and Izzy made sure they helped me and im so glad i came ans im enjoying my new 2018.....

Just wanted to give a quick shout out to Brett Robinson for helping me with some questions I had on the new Titans! Great experience all around. 10 outta 10 would recommend again! I can say with confidence, when come in to buy, it will be a very smooth experience!

Had the best experience with this place. Alan Landry and the rest of my team treated me so well and i left With the car that i wanted!!

I had the pleasure to work with salesman Will Voelker. He was AMAZING. I came Friday night at 7 PM with my mom and daughter to look at cars. We were in the lot looking at several cars. There were no salesman outside while we were looking because it was very cold outside but they all saw us looking. My mom was surprise that no one came outside so we left. While we were leaving, Will came outside and gave me his card. He was very professional. We came back the next day and he helped me purchase the perfect car. I will always do business with Will. He is the BEST!!!

Quentin Chapman is the best salesman I came across in a long time .Thanks to Royal Nissan and it sales and services Department .

Christopher (Chris) Jackson was my salesman. He is AWESOME! He would not stop until he got me a NEW car with all of the "Bells and Whistles". In all of my life I never thought that I would purchase a Brand New Car, but I did. Not only was the sale important but also the way he handled the sale. I had tremendous credit challenges and income issues, but he treated me like I was Bill Gates. Trust me I will be his customer for life and I'm referring Chris to you and everyone else that I know. Now go get your Nissan!

Mr. Kenny was extremely helpful. We originally thought it would be two days before the work was done. It was 1. I appreciated the safe rather than sorry on the timeline provided.

I am always pleased by the exceptional service provided by my Service Representative who is always sensitive of my time.

Mr. Billy Brooks (salesman) is the best!!!! This is my second purchase from Nissan and Mr. Billy. He s very nice and an awesome salesman. He was very helpful and informative! Mr. Arthur Bush (Finance Manager) was also great to work with. He s very nice and informative as well. Excellent experience overall!!! Thank you both for the superb customer service!

Outstanding Dealership! Donnie White my salesperson did an amazing job. We handled most of the business over the phone as I live over an hour away, and he and the dealership came through on every thing we discussed. The process was smooth, professional, and first class. Mr Arthur Bush handled my financial setup like a true professional as well. Highly recommend Royal Nissan for your next vehicle!!!

We have bought 5 cars there over the years. Nissan is hard to beat. There service is the best, go see Little Ricky tell him I sent you for first class, second to none Service.

I would like to thank Jennifer Derbe and Mr. Arthur Bush on a wonderful job of helping me get my first brand new Outlander Sport. I am still so very excited. I've bragged about a wonderful job Jennifer did with helping me pick out what I wanted as well as the features for my car. I literally went into the dealership with a closed mind. But, came out with a brand new vehicle. I'm glad I took the trip and let Jennifer take me out to pick out cars and get the ball rolling. I also, know that Mr. Bush also went above and beyond for me and I want to thank him as well. I've told everyone about the experience I had and also encouraged a co-worker who's going through a rough time right now to go see her. With much gratitude I thank for everything. I will most definitely stay in touch.

Thanks to Billy Brooks, I am now the proud owner of my second Nissan! Thanks to Billy and Jennifer I got to drive home in the new car today! He also helped me out in 2016 after the flood took my other car.

Mrs Michelle Vaughn was an awesome sales Representative I was treated exceptional and pleased with everything. And will gladly review customers. Mr Andrew was a wonderful finance representative glad to have the pleasure to have meet and worked with both of them.

BRIAN JORDAN SANDRA SMITH AND ANDREW ANTHONY WERE EXECELLENT SALES PEOPLE.THEY ANSWER ALL MY QUESTIONS AND MADE ME FEEL VERY VERY COMFORTABLE.

Had a wonderful experience at Royal Nissan. My sales man Q (Quinton Chapman) was awesome. He was professional and very patient. I would definitely recommend him and Royal for your car purchasing needs.

Jessica F