4 years ago
Are you guys kidding me. How could this hotel poss...
Are you guys kidding me. How could this hotel possibly have a positive review? I was overpriced, most likely because I payed with cash. I was charged $200.00 for one night--- !not $74.00!. When clearly the special was $250.00 for a three night stay. When I pointed out the price discrepancy the chubby front desk receptionist looked appalled and offended that I actually confronted her about it. The receptionist mentioned nothing of this to me. Afterwards, one of the managers escorted me to my room, welcomed himself inside mind you, and proceeded to ask me if I was a stripper (extremely disrespectful). When I said no, he said, "well a lot of strippers. who work the clubs on this strip, stay here." I found that extremely disrespectful to be asked that. After that he joked about coming to my room and "hanging out" later. I politely said NO. After that I was afraid to come out of my room and stayed in there the whole three nights. The staff was extremely rude, maybe because they saw a young girl by herself.
Also, I called the front desk to let them know if they could switch my room, because the curtains didn't enclose the entire window and didn't offer me the privacy I paid for. So they sent a staff member to fix it. When he came over to check it out, he looked at it, and said they're all like that there is nothing I can do, and left huffing and puffing.
Overall, it was a traumatizing stay, and I would never recommend it to anyone. I WILL NEVER STAY AT RODEWAY INN EVER AGAIN. HORRIBLE EXPERIENCE. DON'T GO THERE.
Update to the owner response: Your allegations are wrong the manager never talked to me while I tried to resolve the situation about the room. In fact he followed me to my room AGAIN, and proceeded to ask me if something was wrong.
Management: You should take my review as a learning experience and improve your services for the next customer, instead of having the manager call me, as soon as I posted this asking me to take it down. I won't succumb to your harassment. I was only honest.