Rochester Broadway Theater League Review

Wonderful theater. Lightning and sound for the show was done spectacularly. Saw Hamilton and it was amazing.

I bought a ticket ahead of time since I was coming in from out of town and my friend was in the company. My plane was delayed and I called to let Will Call know I could be late. Upon arrival I was denied seating to my originally seat since they do not allow late arrival. When I was at my seat in the balcony and settled approximately 10 minutes later an usher came to review my ticket. They noted I was in the wrong seat and when I explained to them I arrived very late to the show they proceeded to kick me out. The usher said I was displaying drunken tendencies such as I was unable to walk, hold a conversation, or display an interenernce in the performance. When I was shocked and bewildered by these acucations they proceeded to claim I was unfit for theatre. I showed them my plane ticket to prove I was late for a theatre for a reason. Nick the security supervisor was extremely rude and kicked me out. He proceeded to stop me along the way of exiting and explain to every employee I was a security risk and shouldn t have been remitted into the building. Once the show was over I waited outside for my friends and he told me I couldn t gather on a public side walk. He let all of my friends out of the same door once he realized who I was with he apologized and said I was more than welcome to come back into the house and congratulate my friend who was in the show. I of course refused and said I was fine to wait outside for my friends to come out of the exit. The security and the ushers at this theatre are so unprofessional and on such a power trip they I refuse to see any other show at this theatre, especially if you re flying in to support a friend the night of.

Saw Rent here! The space is amazing although it does get hot no a/c so dress accordingly

I love being able to see musicals at the auditorium theatre.we see 3 to 4 shows every year
I am a tall thin woman, However the seats are so small and no room to move..i leave there entertained and in discomfort from the seats..I would enjoy more shows if the seating was alil better.

Beautiful was fabulous. The actors were great. I highly recommend this play for anyone who loves musicals or Carole King. Parking, however, wasn't great. I prepaid for a spot in what I thought was the lot across the street and it turned out to be the lot a block away. With cold temps that wasn't... cool.

Rochester Theater Organ Society Wurlitzer Pipe Organ.

This is a wonderful place. They were amazing with my daughter and I. They accommodated her with her wheelchair. We have seen the little mermaid and the lion king. We will be returning for future events. Can't wait.

Great show. Come From Away. It takes some time and traffic hassle to leave after the show--we parked next to theatre. Good that we have Broadway shows coming to town.

We went to see Jesus Christ Superstar. Loved this classic rock opera. Love the theatre, love the architecture. The staff very friendly and helpful.

Beautiful, well kept theater. Booster seats available for children at no charge. Clean and plentiful restrooms. Good concession choices - typically have crackers and cheese, hot pretzels, sweet roasted nuts, candy, water, beer, wine. Bring a sweater or light layer. The cooler temperature is excellent for how close everyone is seated, but if you end up in seats near the AC vents you might be a little chilly. Expensive seats are roomier than cheaper and balcony seats. No free parking onsite or in nearby lots. Available street parking is very limited. There is an on-site box office with limited hours, get your tickets there to save on the ticket master surcharges. Group sales are available and it can be a lot of fun to organize and go with a large group of friends or co-workers.
Amazing broadway productions brought to town. This is so valuable to our community! I have been able to see so many more wonderful musicals than I would have if I had to travel to NYC to see them. I am very thankful for that!

Beautiful theater, friendly staff and amazing show!

Many great friendly People. Love the squirrels in the pattern on the ceiling.

Amazing experience will never forget this for the rest of my life!

Love bringing my daughter here. Parking is easy, always a great experience.

I brought my son to see Anastasia. It was absolutely stunning!

Always Pleasant to see a show here the building is beautiful and the seats are comfortable

Excellent venue. Inexpensive and close parking. Staff were plentiful, pleasant and helpful. Place was stunning!!

Went to see GET ON YOUR FEET and the production was absolutely amazing.

They need to dim the lobby lights. Everytime a door opened during the performance there was a glaring light. Happened all night long. Dim them lights while a show is on

They have good plays and shows there very nice friendly customers service love the place

Beautiful old building, the Rochester Auditorium Theatre. Great shows, concerts, comedy, etc. Do a good job of bringing in up to date events. Sound system needs improvement. Not good if you're up in the balcony. Parking is a problem.

Sound was great, the character of the building is wonderful, and it wasn't a big hassle to get out of the lot post show. Would recommend and go again!

One of my favorite venues for seeing plays and concerts. I'm not sure there's a bad seat, although there's definitely more leg room with the floor seats. Beautiful theatre with a great staff.

The Lion King was fantastic. Our seats could not have been better and we would definitely see it again.

Enjoyed second half 100% more than first half. I moved to different seat so I could see and did not have lady with bushy hair or tall man in front of me.

Went here for a graduation, venue was clean but one of the security guards were not very hospitable he kept forcing people to sit in their seat when their child was getting ready to walk the stage. I understand that there needs to be order but to be so angry about it is another thing. Overall it was a good experience

Customer service needs improvements. Location was so so. Will try it again.

JC Superstar was AMAZING and the venue was beautiful!!

Difficult access for handicapped people. Pretty theater, sound system is improved.

Pay ahead parking is great. The whole experience is great! Wonderful place to see a show!

WOW
Saw Rent.

Watching Hamilton (again). Not a bad seat in the house!

Beautiful historic building, clean updated bathroom with lots of stalls, friendly staff. Easy parking.

Great show. Actors were waiting outside to sign autographs!!!! Now THAT's different. GREAT!!!!!!

I have been here twice to see the Celtic woman. The seating is comfortable and they also have a bar with food and drinks.

Beautiful theater. Production of "Hamilton" was spectacular! Impossibly crowded at intermission.

This is the first year that we have had season's tickets. The shows have been great.

I went to the play Come From Away. It was jaw dropping amazing! The building is beautiful. If you are a larger person, the seats are small and uncomfortable. You will have to pay for parking unless you get there VERY early to find one of the few on street parking spaces.

Really beautiful place and comfortable enough seats. I don't feel a super crammed in and I feel like any seat will have a good view.

The theatre itself is attractive if a little on the aged side. They've done a lot to make it user friendly. The seats are comfortable and the stairs and hallways are easily managed even in the crowds. The staff is very helpful, I have absolutely no reservation about recommending this location to see a show.
As always, there are never enough women's restroom and so lines should be anticipated.
Most seats have wonderful views and sound was perfect. We saw Hamilton and it did not disappoint!

Great concerts and plays I just saw the play Wicked love the store line

We visited from out of state. The theater is gorgeous, and we enjoyed the night out with my college student!

Beautiful building, lots of parking, high quality shows

Saw Lewis Black there - what a fun place for a great evening of fun

Old theater with lots of character. Perfect venue for Hamilton.

Didn't care for this adaptation of Jesus Christ Superstar. A couple of the songs were good. The singers did a good job. Set design was interesting. Glad we had free tickets.

Love going to watch Broadway shows that come into town and having a great time. I really enjoy it.

I love seeing all the great shows that come to town because of the RBTL