Katie Fox

Review of Rochester Broadway Theater Lea...

I bought a ticket ahead of time since I was coming...

I bought a ticket ahead of time since I was coming in from out of town and my friend was in the company. My plane was delayed and I called to let Will Call know I could be late. Upon arrival I was denied seating to my originally seat since they do not allow late arrival. When I was at my seat in the balcony and settled approximately 10 minutes later an usher came to review my ticket. They noted I was in the wrong seat and when I explained to them I arrived very late to the show they proceeded to kick me out. The usher said I was displaying drunken tendencies such as I was unable to walk, hold a conversation, or display an interenernce in the performance. When I was shocked and bewildered by these acucations they proceeded to claim I was unfit for theatre. I showed them my plane ticket to prove I was late for a theatre for a reason. Nick the security supervisor was extremely rude and kicked me out. He proceeded to stop me along the way of exiting and explain to every employee I was a security risk and shouldn t have been remitted into the building. Once the show was over I waited outside for my friends and he told me I couldn t gather on a public side walk. He let all of my friends out of the same door once he realized who I was with he apologized and said I was more than welcome to come back into the house and congratulate my friend who was in the show. I of course refused and said I was fine to wait outside for my friends to come out of the exit. The security and the ushers at this theatre are so unprofessional and on such a power trip they I refuse to see any other show at this theatre, especially if you re flying in to support a friend the night of.