Riverside Chevrolet Review

Albert was a great salesman not pushy or anything just wanted to help make our experience easy. Eric was great, he helped out with finance and is a very personable person and helpful.

Tony did a nice job taking interest in making all smooth and nice. When I return soon for the appointment to have couple items to be done that requires a set-up time I could chose to wat or if more time is need a loner car is provided. The sales person is helpful and concerned to the best of his capacity. Riverside Chevrolet is concerned in pleasing and keeping the customer happy. I can post a pic after the clear bra and black center caps are installed plus the car is clean. OK

Very professional very polite and overall very easy to work with and are upfront about everything as well as answer any questions you might have highly recommended dealer.

I've bought numerous cars in the past and my experience with Riverside Chevrolet was second to none. After a terrible experience at Mark Christopher Chevy in Ontario, the people I dealt with at Riverside Chevy were very professional friendly and straightforward. They patiently waited for me to make a decision and even though they closed at 9, three of them left at midnight waiting with me to sign the paperwork and get my new car detailed and washed. I walked out happy with my brand new ZL1 Camaro. I will be coming back to them for my next vehicle.

Antonio was very quick and friendly in answering all my questions and I feel that my vehicle's were serviced in a prompt manner. Everyone I end on tered was friendly and helpful.

Orlando and Jose were polite professional and willing to work over and above to meet my asks

It was smooth, straight to the point, and was extremely happy at the end . Thank you

Paid for oil change and tire rotation, because i had marked my tire due to leakage, seen it was in the same position as before.. i called and asked if they rotated my tires and was told yes. I paid for a service they didnt do. Theu didnt rotate them at all. Who even knows if they changed my oil... got a refund and wont go back again..

Excellent customer service. Special thanks to James Wood at service center for helping me and giving me updates on the repairs for my car. Thank you for the team for your excellent customer service.

Steve has worked with us personally every time we have come in for services. He greets us with a smiling face and treats us like family. His knowledge and efficiency has impressed us so much that we seek him out when we come in. Everyone at Riverside Chevrolet is friendly and they jump quickly to get the services you need. There s even an employee that comes and says hi to us when we are in their lobby. We are so happy with the service that my husband said our next Car will be with them as well, because of their service. Thanks Steve and to the whole team!

The crew completed my maintenance service in a timely fashion!! Thanks!

Great service from Orlando. He earned my future business for this dealership

I am really glad I took my truck to this dealership for warranty issues. Brian in the service Dept was terrific! This was my first time at this dealership and from my experience it will not be my last. This was a great experience as compared to some other dealerships I have been to. I definitely recommend these guys and see Brian when you need your service!!!!

Great salesman, upfront about everything and very knowledgeable

We searched several dealerships looking for the perfect vehicle at the right price and we finally found it at Riverside Chevrolet! Everyone was helpful and respectful from the sales person to the finance department. I would recommend Riverside Chevrolet to my family and friends!

Lemon Peddler Warning Terrible experience so far. I was sold a used truck by these guys and got a complete lemon. Where is my truck? Its been in service center since July 24th. Now I keep getting jerked around by Tony in sales and James in service. No repairs are being made. I get the truck back and same check engine code Every-time within a couple days. I have had my car for less than 7 days since I purchased it in June. I have never received an update call from James telling what what's wrong with my car and what's being done. Save your money and don't buy a lemon from Riverside Chevy. This truck should have never been sold to me I wish I could give zero stars.

I bought a Chevy Sonic from an independent dealer and since it was a repo, it didn't have the original key fob. I bough the fob and had it cut at another Chevy Dealership, but they wanted $120 to program it. HELL NO!
I stopped in at Singh just to see how much *THEY* would charge. The service guy took the 'fake' key and the new fob, went out to the car, and did it in about 15 seconds. No charge!
I know where I'll be exclusively taking my li'l car for warranty work!

Car buying made simple! We had the pleasure of working with David, and he went above and beyond to get us what we were looking for! Great incentives made this purchase super easy! Would highly recommend David!

I thought Alfred, our salesman, was very straight forward and honest. I appreciated his candor when I was requesting more then what was realistic, at the price point I was willing to spend. The only parts that were a little discerning, was the fact that there was only 1 key and it was such a big hubub to get a second (as I didn't really feel like I should have to pay for a 2nd key), I had to pay an extra $1,390 for the lo jack system that I didn't really want, and NO FLOOR MATS, although I was planning to get aftermarket ones anyway, I always like to have a back up set or at least something until I get my aftermarkets. Alfred was very helpful and genuine, and though the few issues that I had were not really his fault, so much as that's what happens if you go used, granted a 2015 Chevy Silverado 1500 Crew Cab with 23,400 miles on it, in late March 2016. On finance, I believe it was Avinder Arneja and though she helped on getting my APR down, I wish things were disclosed to me before the contract printed out (admittedly I was kind of in a hurry as I needed to pickup a 12x12 gazebo from Costco that my wife purchased the day before and would only hold for 1 day and I had about 45 minutes to get there and get it) like the one key and no floor mats ( I didn't realize there weren't any floor mats until the next morning when it was light out enough to see) so if they were able to add the floor mats, it would've earned the fifth star and notched up to the 10 rating, it was my first used car bought from a dealership but with the 840 credit rating helping me get the 2.38% APR and $10,000 cash down, and though we got tow pkg, we didn't haggle on the price, I think floor mats wasn't too much to ask for, apparently it was.
On a side note Melissa set up the tow install and maintenance service due and she really seemed genuine in ensuring that I was satisfied with my new truck and always tried to send me the right way. So it was mostly a good experience, but quit it with the nickle and diming already, because once I get it home there's the seat covers, the bed cover, bug shield, dash cover, etc etc... don't make me buy the stuff that should have come with the truck.

Everyone there is very friendly especially Ronnie Garner

Great dealership gotten 5 new cars here and excellent service. Thank you keep up the good work.

Do not trust when they say they will call you back.

Great experience! Jake was knowledgeable about the product they had on the lot and they made the process quick and easy!

Steve is awesome. Had a recall on my truck. Great service.

When I brought my wife's car in for the leaking problem inside the car I thought at first it was going to be a costly repair but after I left the car there Brian in the service department called me a few hours later told me what the problem was and assured me that the cause of the problem would be fixed an I was definitely happy that we were able to fix and solve the leak. thank you so very much

Riverside Chevy is very professional. I would recommend purchasing a vehicle from this dealer. Great experience!!

David De La Mancha and Ivan Andres from internet sales were easy to work with, very friendly, professional and transparent. Derek in finance was hilarious and made the paperwork easy and even beat the APR of our credit union's auto loan rate. (Don't forget to mention if you are a registered nurse, teacher, military or first responder they will take care of you). We made a deal I was happy with and within the price I wanted to spend for an upgraded model. I had went to other dealers and their prices were substantially higher then that of Riverside Chevrolet and those were for basic models. I ended up buying the 2021 Chevrolet Silverado RST/Z71 and we couldn't be happier. It's so nice and the family loves it, we will be making a lot of memories using the truck to tow our trailer throughout the U.S. We will definitely be back for our future car needs! Thank you Riverside Chevrolet!

Went in to look at a few new vehicles but endedup being looked at (Will) :(
Saleem was nice even though he and I were unsure about my finances. Didn't end up purchasing here but would consider purchasing a Chevrolet somewhere. A bigger selection of vehicles would be nice.

The only reason I gave them 4 stars is that I spent $1600 on the repair, the least they could ve done is wash the car just like any other dealer

Good service. The young man that took me home was very knowledgeable. I hope he moved up the ladder.

I called to order a part. They asked if I could hold? I agreed. I was on hold for 20 minutes. I hung up after 20 minutes. This is why people order online. I thought I would give a local dealer my business, but I dont have the time to sit around and waste just to order a part. Probably not a good idea to answer the phone if you don't even have time to talk to the customer.

I love how fast is the service is here, plus James is a grate help and the team too anything I need they help me out. Thank riverside chevrolet for always being there when I need it.

This place is jock I bought a $ 50,000 truck with vibration problems in the body of the truck and for them it s all good they all want to see broken parts in order to fix your vehicle don t take your business here

Ale was so awesome with helping us get into our car and he was so knowledgeable as well! Super cool guy! Thank you for everything Ale! We love our new car!

Simply wanted a straight answer to a question. Not addressed, then dodged, then said I could discuss it with the sales manager. And you wonder why people don t like to deal with car dealerships.

My experience was beyond amazing James is really the best and quick

This was by far the best car purchase experience I have had at a dealership.

Friendly, fast, and accurate. My service agent showed me how to save money.

All the same people were very courteous and I didn't feel pressured into making a decision.

My very first car I bought as a teen finally gave out and I needed a new one. My nephew purchase a Chevy Spark at a fantastic price, so I went to the Riverside Chevrolet dealer, where my fiance and I were met by a wonderful salesmen named Alfred. Alfred was very polite, never pushy, and showed me cars that I could afford. When I found the car I wanted, he went over all the ins and outs, warranties, etc.

When it came to the "sit down" part of the experience, Alfred sat with us the whole time, and explained how everything was going to work, he helped us fill out paperwork, and answered all the questions we had, then handed our paperwork to "the other guys," anyone who's bought a car knows this part can take forever, but Alfred was with us the whole time. He showed us around the dealership, showed me where I'd take my car for routine maintenance. Gave us water, and offered us snacks. He introduced us to other salesmen, kept conversation with us, and best of all had us laughing with his sense of humor.

I ended up getting a Spark; at a fantastic deal too. I had a great experience. Everything that I wanted, at a price, and payment I can afford. Alfred, and management really took care of me. Alfred even sat with me to set up OnStar in my new car, to make sure I'd be safe on the road. If you're in need of a new set of wheels, please stop by Riverside Chevrolet and ask for Alfred, he'll take great care of you!

Denny was very helpful, patient, & knowledgeable in my service call. He tried to track down the erratic mistakes in my side mirrors icons. He also worked with me on my Car Play to access the various sources. He was polite, friendly, and listened to & answered my questions, and even sent over another service person to aid me when he was called away. I will return to Riverside Chevrolet for my vehicke s servicing!

The parts departments forgot to call me back and then kept putting me on hold when i was calling to ask for a update on a part i ordered a month ago!!

Current service included a "airbag recall." It went pretty smooth, however the prior experience did not. I have a 08 Silverado with 64,000 miles on it. The truck is in great shape except for the cracked dash. This is a GM defect that has not been made a "recall" as of yet.
There is "tons" of research and feedback online for this complaint and is very expensive to the owner once the vehicle is out of warranty to repair.
GM has not stood behind their product and has offered no solution or effort to help. Very dissapointed. Will look at other vehicles in the future to purchase........

First my salesman was polite and very understanding of my first time buying a beautiful truck, they also made my buying experience stress free!

Ali (Finance Department)is apart of my family now... This dealership has provided exceptional customer service...!!! Steve and Denny (Service Department) has really helped me out and has given me very valuable information regarding my Chevy Blazer! I truly appreciate Ali , Steve and Denny for all of help...

Blessings,
Ericka

Tania had EXCELLENT customer service she also provided speedy and quality service. If you have to take your car in definitely request for Tania you'll be highly satisfied :).

Tania had the Best customer SERVICE!!!Above and beyond my expectations!!! Your awesome down to earth and proffesional at the same time thank you

Their communication sucks. They'll keep promising to call you back in 30 minutes but HOURS will pass and if you dont call them you probably wont hear from them. I've called them so many times it feels like they completely forget about my car until I call to remind them.

They do not give you margin but you give an between of 4000.00 or 5000.00 dollars

The service department here needs soMe real attention. Waited for my car all day AT THE DEALER for an oil change and brake job. Never received an update on the services or what they were doing or found.. Finally I walked up at 5pm to ask for an update, since they close at 6pm, and they said they had to walk back and see what they were doing. I was informed they had just started the services on the car... They had the car since 9:30am! Needless to say I m never gonna bring my car back here again. Over 8 hrs for an oil change and brake job and they didn t even do the brake.... which was the whole reason I brought my car in! What a joke and complete waste of time!

Maria in service is incredible to deal with. Thank you for all of your

I would recommend the service department to everyone, they were better than 5 stars!, They were fast, friendly , courteous and had my car done within hours, no hassle, no issues. Evan was a great guy, who listened to my issue, and took care of it right away. When I do buy a new car, I would definitely go here.

They have been nothing but a hassle since the purchase of our vehicle. Absolutely terrible communication in the finance department causing us the consumer to have to hunt down loan documents, had to fight to get the gap overage refunded because we find better deal, still don't have a user manual though I was told we'd receive one within days (5 months later, still no manual). check airbag light came on right AFTER hitting 36k miles(36250)... RATHER than be concerned with our family's safety, much less courteous and conscientious business operators, the service department literally made us take up our issue with the national service department (who were in fact courteous, concerned, consumer oriented providers) to schedule a repair. Turns out that there was an airbag timing spring that was "defective." Asked if it was anything we'd done to make it so, no, was defective through no fault of our own. Original Paperwork for the repair estimated $0.01 as our charge. Come to pick up vehicle and Alex says $100 "deductible" due. At no point did anyone from their dealership or their national accounts team mention that there would be a "deductible." when we said we wouldn't pay the $100 Alex, their service manager, told my wife that's fine but let him get his guy to PUT THE DEFECTIVE AIRBAG SENSOR back in the vehicle. SERIOUSLY??!!

Not only will I never step foot on your dealership lot again, I'm making a complaint with the BBC

If you're reading reviews looking for a good Chevy dealer, please head my words, and take your hard earned money elsewhere.

This place is unorganized from the top down and your money is better spent with truthful, conscientious, people.

A plague on all your houses Singh Chevy, I hope I've lost you some business with my tirade.

Yeah they fixed my transmission. Only thing is the entire front of my truck was covered in grease from their uniforms and hands and also Mark's on the bumper from a grease covered air hose. Little disappointing and unprofessional in my opinion.

Alex and Daniel helped me get exactly what I was looking for. Great service!

Kind of hard to say this as I'm not used to this but its kind of relaxing. You can fill out most of the paperwork besides financial in massage chairs. Amazing!!

I had a horrible experience here at my local chevy dealership. They offer the worse services to their costumers don t ever come here. Their staff is very rude. Not only are they rude but they make you waste time I left my car since 7:30 in the morning around the time they open I was one of the first ones in line for a problem I ve been experiencing with my car I made an appointment ahead of time and in the time frame of 6 hours I got a call back saying they weren t able to figure out what was wrong with my car. It s ridiculous that in a time frame of 6 hours they weren t able to get me a diagnostic because the issue my car has is obvious and it s a struggle it goes through every single day. Not only did I have to cancel work today to be here but they also told me they closed soon and I went online and it said they close their service department at 6 and they claimed they closed weekends and I checked online and it said they open on Saturday s as I was in an office waiting for a manager to come no manager showed up some random worker from Chevy showed up and didn t even say who he was and he wasn t able to resolve my issue I was not the only person waiting to speak to a manager there was someone else waiting to speak to a manager don t ever come here they offer the worse services.

These guys really care about customer service. After I had a relatively poor experience over the weekend, the general sales manager, Tony, reached out, and made things right. They take ownership of issues, and use feedback to improve, which is the most we can ever ask for.

We should of went back when they offered us a deal. Instead we bought from the dealer across the street and now realized we probably shouldn't have.

Nothing bad nor special. Nothing different than I have experienced at any other shop.

IT WAS QUIK AND GOOD. THE GUY WHO SERVED ME WAS VERY AWARE OF BUSINESS.

Steve Edwards is the BEST!! :)

Thank you, Steve!

Very good experience. I bought exactly what I wanted and went for. No hassles, no pressure. Sales consultant Alfredo Arreola is professional and personal. Thank you to Terrence, Financial dept for being so complete and working so well with us.

Riverside Chevrolet fixed two things on my car, gratis, that most places wouldn't have bothered to look to see if they could find a warranty issue, etc. As my car was 1000 miles past the warranty period.

I super appreciate the responsiveness, timeliness and friendliness of the staff. They made it very easy. Faisal is great, too!

Best dealership I have ever been to and let me tell you I ve been to a few to make the best decision in buying a car for my of three and counting. They were super nice and very attentive to our needs they weren t pushy about making a sale . Muhammad was our sales man and he was super nice and patient . Definitely recommend it

Great service as always. Dion and the team makes me feel like family, the Technicians are top notch and I appreciate the fast and timely repairs. Wouldn't go anywhere else.

1st I went in for routine oil change. No one acknowledged me or the people who came after me. The lady was really rude and sighed heavily when a man asked her a question. I waited for my car and drove off in a fair amount of time. The next day the car smelled terrible. I thought maybe they spilled some oil and it was burn off. The car continued to smell, with no visible oil leak on the ground. When I popped the hood I noticed that the oil cap was never put on!! It had bounced around in compararment and was lodged in the corner of the engine block. There was oil all over the engine compartment as well as the underside of the hood. I called and spoke to the service manager Steve. He was very nice and asked me to bring the car in and I would get a rental and the engine cleaned and all components checked. I went back to dealership and the first service advisor I encountered was rude. He had an attitude when I told him I was there to see the service manager and mumbled something and walked off. John King was my original service advisor and he came and talked to me and was very nice and helpful. He took my phone number. After 3 days of not hearing anything I called to find out my car was ready but they were calling the wrong number. So I went to get my car and they bring me a different car...that was not mine. Then they couldn't find my car. I waited 20 minutes before they brought the car as no one seemed to know where it was or what was going on. 1 service advisor came out and was snotty about the car. Needless to say I will not be back nor will I recommend this dealership to anyone I know. Poor service and bad attitudes. John King was great...everyone else, not so much.

I came in to get my car serviced and spoke to Matt Kraft who personally showed me to the service dept and introduced me to Dion. Dion was great, friendly, fast and super knowledgeable. I will never take anyone's advice when they say don't take my car to the dealership to get serviced. While I was waiting on my car to be finished, Matt Kraft showed me a new Cruise and was patient and kind in answering all of my questions. He's a fantastic salesman. Straight and to the point. No typical pushy salesman tactics. I love that. I prefer direct information and direct answers.

I just want to say that the people here are so rude and unfriendly, they act like they do not need or want your business. I wonder if the owner knows how many people have turned away because of the attitude of their staff. The service people all have massive egos and attitudes. I will never try to bring my GM vehicles here again.

Just purchased a Silverado from this place.. Alfredo gave us great service.. He greeted us and made the process super easy.. He took the time to show us all the details on our new truck and even though our paperwork was processed by Matt, who is also awesome, Alfredo did not forget about us and would come over and check to see if we had any questions.. I Highly recommend this place.. Thank you all!!!

My Service Advisor Brian Duncanson responded quickly to my needs, even without an appointment. He was always available to answer every question I has throughout the process and I wouldn't hesitate to call him again when I need service.

Very friendly, and super fast service! I can t say enough good things about the service department at Riverside Chevrolet. Especially James! Thanks for the excellent service.

It was quick. I thought I would be there all day long, but to my surprise, I was driving home in my new Silverado in no time at all.

I had a lot of silly questions about my new car and Matt Kraft helped me out. He was very patient with me and answered all my questions. I feel so much better and am glad you guys have someone there like him who is willing to help out a silly women's questions. Thanks Matt.

I had a horrible experience here at my local chevy dealership. They offer the worse services to their costumers don t ever come here. Their staff is very rude. Not only are they rude but they make you waste time I left my car since 7:30 in the morning around the time they open I was one of the first ones in line for a problem I ve been experiencing with my car I made an appointment ahead of time and in the time frame of 6 hours I got a call back saying they weren t able to figure out what was wrong with my car. It s ridiculous that in a time frame of 6 hours they weren t able to get me a diagnostic because the issue my car has is obvious and it s a struggle it goes through every single day. Not only did I have to cancel work today to be here but they also told me they closed soon and I went online and it said they close their service department at 6 and they claimed they closed weekends and I checked online and it said they open on Saturday s as I was in an office waiting for a manager to come no manager showed up some random worker from Chevy showed up and didn t even say who he was and he wasn t able to resolve my issue I was not the only person waiting to speak to a manager there was someone else waiting to speak to a manager don t ever come here they offer the worse services.

My service agent, Brian, was so courteous and quick in service delivery.

everyone was wonderful, was treated well , and love the car I have my Equinox , Thank you Riverside Chevrolet

I had a very good experience buying a car from Riverside Chevrolet. The sales staff and finance manager were extremely helpful.

Very professional very polite and overall very easy to work with and are upfront about everything as well as answer any questions you might have highly recommended dealer.

They need a better system to service ur vehicle plus they dont do the complimentary wash.

Fast thorough service for not having a appointment. Courtesy car driver was a plus. friendly and knowledgable that made the ride enjoyable. Thumbs up.