Ricart Automotive Group - Parts Reviews

Sales representative gave me a wrong commitment over the phone to get me to the store and was rude while attending.

I have been having major issues with my 2017 Explorer's paint job. Service has been good. The guy working on it missed stuff. The service representative has been fantastic! Resolution is still pending......

I bought a Nissan Maxima from Ricart today and had the best experience and 100% it was because of my sales person, John Verdine. I first went to Ricart on Sunday to look at cars and get an idea of what I wanted. John was knowledgeable, showed me several options and wasn t pushy when I left without purchasing anything. He gave me his cell phone number and over this past week as I had questions, he quickly replied. He provided me with a quote over the phone and went above and beyond to locate the exact car I wanted. When I arrived to sign all of the paperwork, the details were exactly as John promised. Hands down this was by far the best experience I have ever had purchasing a car. If you are car shopping go to Ricart and make sure you ask for John Verdine. Thanks Ricart and John! I LOVE my new Maxima.

Had the price of a car higher than a competitor. Claimed to have a $1000 price match guarantee and when they couldn't match the price, they claimed it didn't pertain to the model I was looking at.

Poor service. We had an appointment but we were ignored by the salesman that we had an appointment with.

I had told the sales person Nate Baker over text that I hated dealerships. He reassured me that they were not like other dealerships! I went in without a specific car in mind. He was patient enough to show me some options which was nice because their lot is huge and the inventory is mind blowing. Finally came across the perfect vehicle, and I told him to please fit it in my budget and sure enough they did it. I know I hate dealerships but they made it fast and I actually felt comfortable dealing with them. Ricart has earned my business and I will come see nate in a few years!

Very nice place, usually when I arrived at any sort of dealership, I was immediately disregarded since I appear so young. That was not the case with Ricart, welcomed me as if I was an old friend. Got me approved, fast and easy.
Also got a sweet warranty on my vehicle. Highly recommend this dealership.

Sold me a 2013 Ford escape and gave me a great deal nice people that work in the Mazda part my salesman James was a very nice person

Worst car buying experience I have ever had. I brought my car in for a trade in. The guy helping us barely spoke English and mumbled like he was afraid to talk or on drugs. Complete idiot. I told him what we were looking for and what payment range we were in. His numbers were crazy and he needed 4k down. LOL. He had an excuse for everything. He wouldn't show me the interest rate or the value of my trade in, I left. Next day some other person calls me and he actually can speak English. He said he could put me in a new car instead of used. So of course I said let's see if I can do that. He checked my credit 18 times with 18 different banks. DO you have any idea what 18 negative hits does to your credit on the same day!!1 My score dropped almost a hundred points and of course now I don't qualify for a loan. Just all around horrible. I called the store to see why this happened. I was transferred to a non English speaker M A NA G ER. He could not say manager without the gaps. He did nothing to explain this or why it happened. He kept saying I only allowed them to check my credit six times. He basically told me to go fly a kite. What a horrible experience. I have never been screwed like this like I was by these clowns at ricard. I will NEVER, I mean NEVER buy anything from that dealership ever!!!!!!!!!!!!!!! I am contacting an attorney also as I feel this was some kind of credit fraud or someone at ricard tried to steal my identity. Worst Car buying experience in 30 years. HORRRIIIIIBBBBLLLLLEEEEEE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Do not trust anything they say, they lie and they are trying to screw you over.

The customer service is already great when I am there, Sierra was especially helpful.

Went to look at Genesis g80. This place should not be lied to sell them.

Our experience at Ricart has been awful. My husband and I purchased a 2012 Ford Focus from Ricart last fall. I have asthma. The car we were looking at smelled a little like smoke. I directly asked the salesperson if the previous owner was a smoker. He said no, that the car had been shut up for awhile and was just musty. He rolled down the windows during the test drive, and the smell went away temporarily. We purchased the car with a bumper to bumper warranty, the best warranty they offered. After having the car home for a few days, the smoke smell came back and kept getting worse and worse. We complained to the dealership, and they said they get the smell out by detailing it. That worked for a day. Also, after looking more closely, we noticed that there were cigarette burns on the headliner that we were told was just dirt. So, the lies that he told us were very purposeful, and he definitely knew that the former owner was a smoker. That was just the beginning of our problems there. We were told that the car would be washed and waxed. They left little white dots (soap or wax residue) all over the car, and a year later, we still can't get them off. This summer, less than a year after after we purchased the car, the air conditioning stopped working. It is supposed to be covered under our warranty. An air conditioning belt was shredded, and they tried to tell us it was caused by an accident and needed to contact our insurance company. (There was no accident, and nothing that even resembled one.) They said it was our fault that the belt was shredded! Five hundred dollars later, the air conditioning still doesn't work properly, and the car still reeks of smoke. We are probably going to have to take a loss on the car, because, being asthmatic, I cannot handle driving it. I don't know what their new car lot is like, but I would never recommend their service center or used car lot to anyone. The only way we would ever consider going back there is if they made the situation right, and based on past experience, I doubt that is going to happen.

Great staff helped with every single one of my extremely difficult needs and I had given them some issues but I in turn made a hit at the owners wife and that got me a lot of cred not much to look at but maybe from behind who know haha

I have never been treated with such disrespect in my life. My mother and I spent all day driving around from dealership to dealership looking for competitive prices for a new Nissan Rogue. Nick the sales manager messaged me to come in and talk with him so we could work out a deal. Upon arrival he demanded (loudly in front of the entire lobby) that we give him copies of the other offers we d received. My mother stayed calm and told him we d simply like to sit down and get his best price before talking about what others had offered us. The berating we received after was inexcusable and unnecessary. We left promptly to do our business elsewhere. Please do not waste your time here, they are rude and impossible to work with.

Update: Jeremy the GM has NOT reached out to contact me, even though they claim he has in their response.

LITERALLY drove 2 hours to buy a Toyota Rav-4 and got 5 minutes from the dealership and Curt called to say he sold it. He knew we were ON OUR WAY FROM CINCINATTI going to buy the vehicle and sold it out from under us. Literally 5 minutes away. Poor professionalism. Would not recommend to ANYONE!!! Ever. Worthless.

Update******* curt did not even have the courtesy to call. He had his puppet John call and give us a piss poor apology on how it's policy first come first serve. Never even offered to help find us another vehicle. We understand you can't hold car BUT when you know someone is in route and driving from a long distance a phone call in the process is THE DECENT THING TO DO. Karma. That's all.

Even more of an update to regan: we are not customers of yours. Don't refer to us as that. We shopped else where.

Did not have a good experience here. Wasted my time didn't even show me vehicles that were in my price range showed me a bunch of vehicles that I could not afford. Definitely won't be going back

Our car buying experience was really great this time .i bought 3 cars from ricart experience was time consuming and not good but this time at kia it was really great.I will be coming back and telling friends and family

Best car dealership in Columbus Hands down.
Amazing family and staff.

Phil did an excellent job today. They were short staffed but he was cool, calm, helpful, and provided excellent customer service.

Horrible customer service, argumentive with me. Tried to tell me I ordered the wrong part. Gave them the vintage number and a photo of the piece. howd I order the wrong part Lonnie.

Ricart has changed through the years. It's changed for the good. Back in 1998 I bought a brand new truck. Not paying attention by the time I paid it off I had been over charged $4000. I was suppose to get the Ford A plan and pay what Ricart had paid for the truck. But seeing the info when I got the title the car dealers they had then didn't do me right. But the people that works for them now are awesome. I thought I'd never go back. But they have way more selections to choose from. So I've had 3 great experiences in buying 3 used cars. But always pay attention to what you're being charged. Good job Ricart!!!
By the way, Drew Harrison was the young man I bought my 2014 Ford Escape from. He was very friendly and made sure I was treated in a kind manner and with respect. The salesman that helped us with my wife's car, same thing. Very nice gentleman. Also when we bought my daughter a car. So yeah, great place to buy your vehicle!

I don't know why anyone would buy from Ricart. I really think they are so use to being shady, they don't even realize how unethical they are. Here's a brief summary of my bad experience:

I contacted Ricart via their website and the guy (Shane) who responded was rude. He offered me a vehicle in three colors that I didn't want. When I asked if I could get it in the color I want, He said, "I have it in red, grey, and silver."

When I went in to see their selection for myself, I called ahead and asked for a specific sales person. They said, "He was busy helping customers." When I got in, he wasn't even in that day. The two guys who helped me were kind, but not super helpful. I decided to pass.

That night, Shane contacted me again. I told him the price point that I needed and he said they could do that. I made sure he knew that I didn't want to make the 30 minute drive to have my time wasted. He assured me they could make it happen. When I got there, they stalled and stalled and then the manager came out and offered me a price that was worst than the day before. I couldn't believe they wasted my time.

The final salt in the wound was that they lowballed the offer for my trade in because "It has a disabling accident" on its Carfax report. My vehicle has never been in so much as a fender bender.

Shady place with shady people.

UPDATE 1-4-19: Their response acts like I didn't understand their process. My complaint is that they LIED to me. There is NO other way to look at it. I asked about a specific price and they said yes. I showed up, and they gave me a very different price. If their system was that the price is set, that's how they should have responded to me. I made my questions clear and they knew exactly what was going on. Nobody was confused. They acted unethically. By other people's response, it's not the first time. The solution is not to post a response as if "we are looking into this". The solution is to change how you do business.

2 year old car peeling paint which is a shoddy factory defect. Both Ford and Ricart refused to make it right. We have bought numerous vehicles from Ricart over many year. Spent 5 hours at dealership the day we got my Escape. Paid for extended warranty plus other packages that supposedly protect paint under carriage fabric etc which raised the monthly payment up $200+. Only to be told this issue was not covered and warranty expired. Not sure how extended warranty is already over in just 2 years. Was told we would have to pay $677.25 to get it repainted properly. With all the money we have spent with Ricart over the years and all the money spent for extra coverage on the Escape, that they should have approved that $677.25 to make a factory shoddy paint job that was not done right. Paint SHOULD NOT literally peal off the car. Ford and Ricart make so much money that they can afford to pay to make a Ford mistake right for a loyal customer. Can't believe we are being treated this way. It is not like we are asking a lot to make me vehicle right. I paid for all the extra protection and spent hours at the dealership and Ford won't approve a measly $677.25 to make the paint right. SAD situation. Please make it right.

This was my first actual time "buying a car", every car I received previously were hand me downs or purchased from family members or friends. The service I received was very professional, quick and efficient, and has set the bar high when dealing with any other dealership in the future. I would highly recommend Ricart to my close friends and family.

Great place , great staff especially Kyle. They even have 6months warranty on most gently used cars, oh did I say staff is very helpful..

This place has the best customer service I've ever gotten from any car dealerships. I got my first brand new car here. I have the 2018 Ford Fusion, I leased it, which I love, because I get to drive a brand new car every few or couple of years. First, I thought I wasn't going to get approved, because I don't really have a lot of credit history despite the fact I have a good credit score. I wanted to build a start for my future with my credit. Ricart tried everything to help me walk out with a car, and they did.

I would like to mention to thank Jonathan Lemus, and his sales manager Melissa Figgins for helping me out with the best service I've ever had at the Ford dealership. They really tried everything to help me to walk out with a really good car.

If any of you guys are looking for a car, this is the place to go to no doubt. I will be coming here everytime to get a car, and I would like to recommend to anyone that needs a car.

:D

Don't buy! They try to sell me flooded car!!! worst experience ever I went there ready to buy a specific car after price drop on their web page just to find out the car was full with water. There was water in every compartment under the floor mats, engine , trunk under the spare tire... after asking to speak with manager to find out what is going on they told me car in not for sale. I made some pictures as proof

Sales person was very helpful however associates should know about the vehicle they are trying to sell

Stay away from the service department overview off the services you don't need

When I bought my car there two years ago they treated us great worked hard to get us a great deal on my escape I also purchased my mom a used car from them and will go back when the time comes for another car oh and there service department is great.

Everytime I go to wash my truck the carwash is always closed plus they don't ever put the sign out front so you waste you your time drive to the back and going over their they need to close for good if they don't wanna be open.

I really enjoyed my experience at the dealership wasn't any high pressure sales and I had my same salesperson from 8'years ago. Dwendolyn is alway respectful and cheerful.

Do not go there. They dont have good knowledge about cars. Go somewhere else

Went to Ricart after our only vehicle broke down. Our credit was not very good at all and we had nothing saved up. As you can guess, we were not prepared to buy another vehicle. Ricart helped us out tremendously. They were able to put us in a nice truck with low miles. After a week went by, we noticed our rear window defrost wouldnt not work. We brought it back to see if its covered and turns out it is not. It would be $1,100 to replace the whole back window. Despite the warranty not covering it, Ricart took care of it and fixed it anyways due to us just buying it from them. This has been the only company that had gone above and beyond to make sure we are happy customers. Ricart will be the only place we will go to buy vehicles.

Fast, professional, and courteous. Definitely the best place for service

Should have an appt. For "Express Service", so it's not really Express

It was a great privilege to work Heather in my new car purchase. She was very considerate, she went over all the details of my new car, and took a lot of time in setting up all the features for my car. Her excellent customer service and courtesy made me feel comfortable in what can be a very stressful and intimidating experience buying a new car. She really cares about making sure you are happy and knowledgeable about your purchase. I met Cameron a few weeks prior and was great to work with, and really helped me in getting excellent pricing for my purchase and trade in. Sean was awesome in the finance department in getting me the best loan and answering all my questions in helping me understand the process and paperwork. Everyone in the dealership was so nice in making this experience excellent. I would highly recommend anybody in the car buying market come to Ricart and see Heather for their purchase!

My husband and I saw a particular vehicle online and went in on a whim to see about potentially replacing one of our older vehicles. We were told that particular vehicle sold, but they found an almost identical one, not only just for $500 more, but also 2 years newer than the one we were originally interested in! We were lucky to have gotten Shawn as our sales rep - he greeted us right as we pulled in the lot with a huge, genuine smile on his face and was so friendly and polite. I originally chalked this up to just being a ploy that salesman use, but Shawn seemed like not just a salesman, but a knowledgeable and considerate gentleman. He talked and kidded around with my husband and I like we were real people, not like dollar sign money bags like you see in old cartoons. I was blown away. My husband and I had even had a little pep talk between ourselves before we got to the dealership, about how to handle "salesman tactics," and turns out we didn't even need them. Shawn seems to genuinely enjoy working for Ricart, and I dare say that Ricart is very lucky indeed to have him as an employee!! The other gentleman we worked with was James Burns, the F.I, Manager in the back offices. He also greeted us with this huge, genuinely happy look on his face when we walked in. Again, I chalked it up at first to him just getting a sale but that is not the case. James took his time going over any questions we had, explained every document we were signing, put our fears at ease, and seemed legitimately happy for us. Also side note: We were there for several hours, and found out later that Ricart Used Sales closes at 8:00pm. We did not leave with our new vehicle til after 9:15. Not one single time did we feel rushed, or that the employees were annoyed with us, or that they were rushing through things so they could leave for the day. Ricart is also lucky to have James Burns as an employee!! I haven't been to a dealership or gotten a new car in almost 10 years, and I am also a cancer patient, so everything combined had me apprehensive to this quest for a car. It was easier and much more pleasant that I anticipated!! I will recommend this Ricart location to anyone with ears on their head because it is just that good. Sincerely thank you from the bottom of our hearts, Shawn Cottrill & James Burns!!!!!!

Drove up from Cincinnati to buy a couple days before Christmas. The vehicle was described as in like new condition on the phone so we drove 2 hours to Columbus. It was rainy and dark by the time we got there and the car seemed in great shape being detailed. The service dept was closed to give the vehicle one more once over so we just drove the car home. Drove back to Cincinnati and discovered a totally cracked mirror turn signal that didn't work, a number of scratches through the paint, and VERY deep etching in the clear coat that seemed indicative of some sort of accident. Also some staining on the passenger seat. We were not happy at all with the car condition and very bumpy ride (should have test driven it outside of the prescribed back country road). They have a 36 hour return policy, but being in Cincinnati and Christmas weekend we couldnt make it back in time. They offered to repair the broken turn signal after several phone calls, but wouldnt let us return the car even before the financing went through. We even offered to buy a more expensive vehicle if they'd let us return this one. So here we are almost 5 months later, with a car we have driven a total of maybe 2 weeks... We would still buy another vehicle from Ricart if they would let us exchange this one for the balance owed + deposit.

New truck during truck Month lifetime warranty... awesome

Incredible customer service performed today BY Samantha in the Executive offices. I made a clerical error over six months ago creating a new paperwork pro let for me today. After calling Samantha, she handled it beyond my wildest expectations. Thank you.

New employee that need some help but no one was around to help her.

Great Great customer service in the quick lane provided by Amber and Mandy I won't go anywhere else to have my vehicle serviced! Thank you for for a great experience.

I walked in and was greeted immediately. After speaking with the lady up front she quickly got the sales rep paged and on his way to to get me. She offered me a beverage and a light snack while I waited. I knew then that I was in good hands. The sales rep took care of me, meeting all of my request. I was a little worried when he handed me off to another guy, but understood he had to tie up loose ends with his last client. After a short while he returned to me just as promised. I was in and out in good time. My old FLEX became a new FLEX and I m so excited. Thanks Austin W.;)

I haven't purchased a car from a dealership in over 13 years. I was prepared for a very long and exhaustive day. I was very surprised at how smooth this transaction went. I was in and out in less than 3 hours. We went online and found the car we wanted to test drive, went to Ricart met John and he took it from there. He was direct, honest, and respectful of our time. He really helped to drive the process along in a timely manner. My past experience really soured me on the car buying experience, it is safe to say that John has renewed my confidence. I highly recommend Ricart Used Car dealership, and if you go there ask for John.

I applied online and once approved, didn't take long at the dealership to drive off with my new vehicle. I knew what i wanted and they had it pulled up and ready to test drive. Upon getting back from the test drive, they gave my vehicle a checkover since the check engine light came on and gave it one last vip treatment before leaving the lot. Salesman was nice and knowledgeable about vehicle and helped me through the process well. Financial went well too, with both persons answering questions honestly

Biggest car lot in central Ohio. No high pressured sale techniques. No haggle.

Unfriendly, high pressure, ignores your requests by simply refusing to acknowledge questions or commands. Sale or death tactics.

Refreshing customer focused communication.and follow-up. Dwen Thomas and Steve Holsinger controlled a serious concern about possible future vehicle damage /repair safety from an animal snacking on the gas line of my previous vehicles soy based insultation ( $1,200.00 lunch /munch left by the critter to be paid) . Both individuals turned the undesirable gasoline all over my engine event into an extraordinary new vehicle purchase experience by listening and customizing my new car purchase to fit my specfic transportation needs. I encoruage reaching out to Dwen or Steve at Ricart in Grovecity if you are in the market for a new or used vehicle. Keep up the fantastic service delivery Ricart!

Never been a fan of this place but it could be alot worse

The salesman argued with me about EVERYTHING---- Where I wanted to finance, the NADA value of the car (he was adding extras it did not have to "beef up" the value), and even how and when to make my down payment. Mr. Ricart would be sorely disappointed to know his customers were treated this way. Never going to go through THAT again.

Went to the Ford service dept, the staff was friendly but did not communicate well at all. Didn't inform me at all they were back logged and would have to keep my car for several days. They couldn't clearly explain their own maintenance packages. Just an overall unpleasant experience.

A great fair dealership that offers great deals. I highly recommend Ricart.

Buy DO NOT service

Ricart used to be me & my family s go to when it came to purchasing our vehicles & getting them serviced. Both of my parents & I purchased all three of our vehicles from here with extreme satisfaction. I always recommend them when I know someone is looking for a vehicle, however over the past few years the ford service department has left us very disappointed. We continued to give chance after chance throughout the years only because the sales department was so friendly & treated us extremely well but after today I believe I am done.

I received an email stating We would like to offer you a FREE Oil Change and Vehicle Inspection in exchange for bringing in your vehicle. You can either sell us your car, upgrade your car or get your car inspected with a FREE Oil Change just by setting up an appointment with our team! We hope to hear from you soon. so that s what I did. I called, let the representative know what email I received & scheduled the appointment. This morning I arrive & the person was confused asking me what I needed done so I mentioned that I made the appointment for the email shown above. He said, I don t believe the sales department is even in this early, and it s only if have your vehicle appraised first and speak about upgrading . I responded with I don t want to trade in at this time but I am open to speaking to someone about the options & stuff so I am ready in the near future. That s what I assumed anyway would be happening obviously Ricart isn t giving away free oil changes for no reason I expected to be speaking to a salesperson while the vehicle was being worked on. However because the representative didn t listen to what I said while on the phone with them to schedule this it couldn t be done. The guy who was checking me in told me there was nothing he could do for me unless I wanted to pay for it which I was not going to do since it s over $50 for an oil change and I can get them somewhere else for way less. I left after that with nothing done except waisted time.

This is my final straw with Ricart. It is the 3rd or 4th time the service department has upset my family and I. I d go into detail about the other times but it would just make this book longer.. short version is, my moms ABS system mysteriously broke while in their possession and they refused to address or fix the issue, I ve had hard times getting loaner vehicles on several occasions in the past, had times where they wouldn t give me updates until very late in the day, and prices are very high. The service department can either be extremely pleasant or very disappointing. There isn t consistency.

Unfortunately I will not be buying my next vehicle here like I planned too.

Had an oil change at 12:15 , arrived early around 11:50 and saw a line of maybe 15 cars at "Express". I drove forward because I assumed it was just dealership cars awaiting service at a later date. A lady came out waving like she was a flag boy and told me those cars were in front of me awaiting for service. I then asked if I would be able to be seen at my scheduled 12:15 time and was told no and that would be a 2 hour or more wait for a simple oil change. Will not be returnin .

Finance manager that I signed paperwork with at the end of the process was extremely rude , condescending and made inappropriate jokes. Also did not attempt to review any terms just hands you and pen and says sign.

I had a wonderful experience coming to Ricart. Cars and pricing were great. The staff were helpful and nice. They did a great job of explaining the process. They even worked with me on getting a car without a down payment. I went in on a Saturday(which was busy) and was helped right away. I was driving home in a new car in less than 3 hours. I have to give a shout out to Jon P. because he was professional, down to earth, and was all around the best cars salesman! I definitely will recommend Ricart to anyone looking for a new or used car. I will be coming back for any future car purchases. Thank Ricart for making buying a car easy and an enjoyable experience!

Ricart it's my favorite car dealership to be looking at and it's a good used best cars that I ever having seen before too and it's the best we're dealing we're dealing!!!!!!!!!!!

The whole experience was horrible. They lie instead of telling the truth and telling me they couldnt work with me.

Free coffee and cookies while getting car serviced. Most staff are friendly

Kyle started me off and made me feel so comfortable. I felt right at home. Jay took over for him and made my experience exceptional. It was so great to work with him. Melissa helped us wrap it all in a bow to make a fantastic experience. A special thanks to Melissa and especially Jay for their help getting me in my new escape. You guys rock!

Not only did we get a great vehicle, we got a great sales person. Josh was amazing! Staff was very friendly, helpful and professional! This was our first time at this dealership and we will definitely come back. Even though we live over an hour away, the trip was well worth the drive. We got a great vehicle at a great price and our very satisfied! Thank you Josh!!!

Would give them 0 stars if that was an option. After trying to deal with them on two separate car purchases this year, I will never go back. First, we deal with them over the phone and the people we talk to and make an appointment with are never there when we show up for our appointments and then the managers try to bs us in a deal that's way worse than other places we shopped at. Not only that, they lie to use and say we're lying. They'll never earn our business again.

They have always been very helpful and knowledgeable from helping purchase my vehicle to making sure my car is running properly.

I had Samantha Smith as my sale person and she was great. Very good young lady and very thorough with the purchase

Good service got all our oil changes there we like the people that work there

Good prices and buying process but be knowledgeable when going into talk finances. Do not pay 1500 for gap insurance. All the add ons they try to talk you into will take away from the price you got on the car. This is true at any dealer. Also know what interest rates are and what your credit is.

I took my 2016 Kia in for a recall and dropped it off. Ricart Kia Service fixed the problem and replaced the air filter. Then they called me and sent a free Uber ride for me to pick up my car. I was treated very well.

Outstanding customer service and the service department that Services Ford's however I use the other service department that service the other vehicles that Ricart sales excellent customer service.

Great service! The email asked me to rate the service...it deserves 5 stars! This though seems that i'm rating the overall company...so i gave it 4 and have explained why below.

The service department is very knowledgeable, open to questions, trustworthy, professional, efficient, thoughtful and a good value.

The buy back gal (one individual) in used car sales i should warn you about was too agressive, disingenuous, and unprofessional! If she approaches you when you're having service done and you don't have an entire day off then reschedule as she won't give you a fair time estimate of how long it'll take and don't second guess your instincts with her....no matter the deal. Go to a supe and explain you like the deal but not her tactics.

Fast and efficient process. Fixed costs mostly but works out well.

The folks at Ricart did a great job and they were professional. The only issue I had was that it took an inordinately long time to get everything done. I was trading in a vehicle but after we got to the point of agreement on the vehicle I was purchasing it took another 2-3 hours before I was ready to get out of there.