I loved working with Lois! She was very helpful and VERY on top of things. Anytime we had a question, she had an immediate response. I really appreciate her attentiveness to our home loan!
Lois has helped us with several loans over the past 12 years. She is the epitome of excellent customer service. She is always on top of documentation and her knowledge of lending requirements enables her to creatively navigate any obstacles. She has always cared about our needs and supported us through the loan process. Her staff is great too, particularly Katy who helped us through a recent transaction. I wholeheartedly recommend Resident Lending Group!
This is our second time using them for the purchase of a home. They are the easiest to work with. They are thorough, very responsive and have gone above and beyond. We've worked with Lois and Jocelyn and I cannot say enough good things about them both. I would highly recommend them to anyone purchasing a house!
When I was referred to Residential Lending Group, I was told Lois Mulrooney was a "miracle worker" and I can now attest to that! In one month, she was able to help me with a refinance loan that will allow me to upgrade my older home. Lois and Residential Lending Group staff were kind, respectful and walked me through each step. I highly recommend them and cannot thank them enough! Miracle workers!
Working with Lois and her dedicated and profession team has been a truly A-Star experience. Highly recommended.
Do not use this company! Their communication is horrible, our loan officer forgot to lock in our interest rate causing us to have an even higher interest rate, and we had to pay several thousand more in closing costs at the end than what was actually quoted us!
This has been a busy year so far with a refinance of one property and the purchase of another investment property. No matter what I throw at Lois her and her team are right on the ball! I recommend them to all my friends. If you want a home-buying or refinance process that is straightforward and easy use Resident Lending.
Jocelyn is freaking amazing. Through the last couple of months she has been ON THE BALL. I have never experienced such great customer service and close contact with a lender before...and I sell cars for a living and deal with lenders frequently. Thank you so much Jocelyn for all of your hard work and making this process so easy! I cannot recommend her enough. Thank you, thank you, thank you!
This is the 4th house I've bought with Resident Lending Group,!! I appreciate the years of knowledge and experience which allows them anticipate what under-writing is going to condition before they even ask for it. It makes for such a smooth transaction. I knew I didn't need a constant update on what was going on behind the scenes, they had everything under control and contacted me when they needed me to do my part. OH! And did I mention I got a 3.875% interest rate! Thank you to Lois and her team, you guys make dreams come true!
Resident Lending Group is the certainly the best I've ever worked with! Lois and her team are professional, friendly and extremely knowledgeable. I highly recommend using them for all your lending needs!
We have really enjoyed our dealings with Resident Lending. We've worked with Lois twice now, first over 11 years ago with our first home and now with our second. Everyone who we worked with was professional and timely. Lois guided us through the process, giving us bits of wisdom along the way. She make the process seamless and easy.
Always recommend this crew! Very fast and awesome service!
Working with Maxine and the team was flawless! We recently went through a re-fi and the whole process was so smooth. Communication was very quick and they let us know exactly what we needed and kept us accountable to get the papers in a.s.a.p. We will be working with Resident lending group again and highly recommend.
I have no idea what this lady is talking about. These people are nothing but amazing. Had my loan closed with an amazing rate in a far shorter time frame then anyone else. Don t trust one bad review, trust me these people know what they are doing and I would recommend to anyone !!! Keep up the great work Resident Lending Group!!
