Reno Bike Project Review

Great place... great people
Excellent prices... really great service

Staff were extremely acknowledgable and helpful, I got a really great deal on a mountain bike. The worker help me install this bike rack on my car that I didn't even buy there.

Considerate. Knowledgeable. Well-stocked. Positive. Encouraging. Skilled. Helpful. Respectful. Fast. Surprisingly inexpensive. Great atmosphere. I wish 4th street had more community-oriented businesses like them.

Had the part in stock at a fair price i will definitely be a return customer!

*edited

I rescind. Everyone's entitled to a snarky day. Maybe by bad odds, I just showed up for several of them.

Love Reno Bike Shop! thanks for fixing my sons tire's, again.
;)
sandy

I love this place! They are a great source of information and a great place to work on any bike project. I wouldn't know anything about bikes if it weren't for the RBP.

Go to the Reno Bike Project - They are really helpful, honest and the price is more than fair. This is a very unusual bike shop. Kind of hippy-ish, but very nice people, friendly, not snobby. The fact you can come in and use their extensive tools and truing stands for a very nominal fee is a great idea and long overdue. Be sure to donate something while you are there to keep this going.

Two Locations, now! Thanks for the help. I'm most of the way through building a single speed from an old Motobecane 10-speed someone left by a dumpster, and got most of my parts, including wheels, tires and an hour of shop time and tools for a really really great price. Ray and Ray you rock. Cheers.

Outstanding repair service at extremely reasonable prices. A real gem of a non-profit, and a big asset to the Reno community. You can join and take advantage of their benches to repair your bikes and help others,

W-O-W!!!!! These guys rock - local bike shops are snooty, won't let me watch what they are doing so I can do it myself -- these guys have a shop full of used bikes and strange people - all WONDERFUL - from the used bike that was $600 on Craigs list here, -- $100 there.

Got a bike unlike what I wanted because it was BETTER than the one I THOUGHT I wanted - have done the Pacific-Atlantic and back run twice, TansCan once, CaLif-Oregon coast and back through the Eastern slopes of the cascades-Sierra a couple of times - BUT THAT WAS 30 YEARS AGO!!! -- Now I need a bike, and these guys let me browse and ride -- then helped me put it together the way it needed to be for my use.

Staff all pretty friendly, as was EVERYONE there, from customers to hanger-outs. From the toothless old hippie guy to the stark raving 'Nuke the Mid-East' Mad-Dog Republican - ALL were courteous - Found the bike I wanted and it was CHEAP - they even helped me adjust it like it needed to be for no extra charge - I just wish it wasn't over 120 miles one way or I'd used them all the time - like I need brakes on the front - TWO WEEK WAIT HERE and "IT MIGHT TAKE US A DAY OR THREE TO GET TO IT" - I'd bet I could fix it at The Reno Bike Project this afternoon - and help get more bikes out there where they belong - being ridden and having fun!

I'd give these guys more than five starts I was SO impressed -- and while ALL their bikes are used, none are in unusable shape, and if you need help, these guys will help you fix the bike yourself so you can fix it on the road if (often when) the bike breaks down. Can't say enough good about the people, the shop, the bikes, the "Project" - I hate to go anywhere else now. New front brake pads had a cheap quote here of $25 a set (front or rear) PLUS 'Usually $45 for labor." There the brakes were $15 a pair, and zero labor because I'm a low level member. And in 20 minutes I'd have the brakes on, adjusted and working! - just can't say enough good about these guys, so I'll just end it here by saying - WOW! WHAT A SHOP!!! WHAT GOOD PEOPLE!!!!!

Awesome and helpful staff to help do cheap fixes on your own bike

Reno bike project... Good experience, and the staff were helpful... And i like the "free day"... Let you take advantage of the tools and things and helps you learn about bikes...

OUTSTANDING Service with Encouragement to learn about my own bicycle. Prices are most reasonable.

Rented a bike and returned it, was charged the $40 for the bike. The $500 security hold on the bike was not refunded to my account until I called my bank to dispute the charge two days later. Seems a bit ridiculous to me to have to charge 500 dollars to ensure a return on the bike. Maybe you should buy some insurance for your bikes instead, especially when you already have my card on file. Definitely will rent from somewhere else next time.

Everyone was very nice and helpful and their prices were great! I love my new helmet and bike lock, and know I'll be back for their repair hours to learn more about bike maintenance! Thanks guys!!

The Reno bike project is the best place to go for all your cycling needs from top to bottom left to right everything you need

I love this place everyone there is really nice and really helpful.
You can fix your own bike or they will teach you how to work on your bike they will also fix your bike. very reasonably priced.

I brought my wife's bike into a local bike shop and the guy looked at it a laughed, said his minimum was $75 for a tune up plus parts. To his credit he recommenced the Reno Bike Project.. I brought the bike in and the next thing I knew I am in the back of the shop fixing her bile under the guidance of a very knowledgeable bike mechanic. I am not exactly handy, to say the least, but after an hour shared with 4 other people fixing there own bikes I walked out of there with a finely tuned bike, a little grease under my fingernails and some valuable knowledge on how to fix a bike at a fraction of the cost quoted by the bike repair shop. When I asked them how much I owed, I could not believe it was so low. Less than $10 The guy said "you can always make a donation? I gladly did..

Great experience, give them a shot.

Rented a bike from Reno Bike Project.
One of the best Rental Bikes I have ridden.
They seem to be doing great work for the biking community with community outreach.
Friendly helpful staff.

I recently bought a bike from these folks and it s an excellent bike at a very good price. I have also taken a tire in to replace the tube and that was done right away. This looks like the go to shop for used bikes and great service. Thanks Reno Project.

Best shop for bike sales, bike repair and bike knowledge.

Amazing community bike shop that lets YOU learn how to fix and maintain your own bike at a ridiculously reasonable cost. They have a huge lot of use everything for your bike and also new parts as well.

Thanks to the super friendly duo of Raymond and Ray for there expertise and guidance on fixing our bikes. Had a blast, learned a lot and now have bikes that work great!

The people that work here are always incredibly rude. They act as though they are the only humans alive who know how to work on a bike. Ever time i come in here they treat me lile this. In fact I just caught the employees pointing at me and laughing to themselves about god knows what. I would not recommend this shop to anybody spend your money where you will be respected

The ladies and gents here are passionate plus knowledgeable about biking. They are obviously in the game for the community, not just about the money. As far as my experience has been, buying a part by itself or having it installed on site is the same price. No extra fees. Quick work. On the spot.

Always great to visit the Reno Bike Project. Their mission is awesome and they proved great service. I d recommend them anytime.

Love this place. The people and prices are awesome!

Totally the coolest bike shop I've ever been in. Mainly used parts, all used bikes to buy, but they teach you how to tune your bike and it's dirt cheap for that and to work on your bike there. Super cool, highly recommend.

Great place. Super friendly and knowledgeable staff. Their publicly available workstations are an awesome concept.

Great place! They offer classes to teach you how to repair bikes and public work spaces to do the work your self. The staff is kind, knowledge, and helpful. They rock!!

Manny gave me OUTSTANDING customer service. Now my bike is ready to burn! I will be back the next time I need a repair, and I will be sure to recommend this place to all of my friends because of Manny's exemplary customer service skills.

Hands on repair help or they'll work on it for you. Friendly staff with a big selection of used parts. The best thing is that they are giving back to the community, donating bikes to kids, commuter assistance, etc... Kudos! I'll be back.

because of Covid they don't rent bikes....
You work on random people's bikes but you don't want to rent to random people for money...... sorry but that's BS

this place is what every town should have . will be making a lot of return visits.

Expert and professional bicycle maintainence, service, and sales. The Reno Bike Project represents the backbone of our community's small business culture. Bypass the box stores. The Reno Bike Project has what you're looking for. )'(

Knowledgeable staff and management with professional attention attitude and invaluable helpful hints in the sport.

They have a collection of new and used components and if you're so inclined you can, for a small fee, use their shop to work on your own bike. They offer classes, too.

Incredible place, the gentleman they re are very patient professional and mostly generous, i recommend everyone is my good around to be respectfully and appreciate what it is, and let s all keep it going. Thanks for helping me before closing, this my ride to work

The owner is a kind person, speaks Spanish and lends himself to help people

I went in here just to see whats up, 4 years ago it was on 4th and has soon as I walked in I was stuck, only radio shack did that younno every little bin of parts and complete extras you want.They have complete bikes ,rentals,meetings the whole gambit . I ride competitively and build my own 2nd and 3rd bikes and I GO HERE!!!

Yep. Great variety and reasonable. Very helpful with tools and good at helping out when you get stuck.

Super awesome service and happy to find repairs for my bike was beyond reasonable. I'd highly recommend them since I am a big fan of nonprofit organizations that contribute to the community.

Best place in reno to get parts! Staff is top notch and friendly, there knowledge is greatly appreciated and I'm looking forward to seeing them after this scary covid 19 stuff is over! I have forty bikes I am restoring and ride them all!

Excelent staff and great used parts for a fair price. I went there twice with flat tires and bent wheels. They help me choose the best tire tube and offered me used wheels in very good condition for a price much cheaper than new ones. I cannot be more satisfied.

Got two tires, a chain, a cassette, rear derailleur, and middle chain ring for only 46 bucks, what a deal!

I just got my tax return and wanted a mountain bike with one of those kids bike like trailers so i can help my granddaughter learn to balance. But when i entered i was ignored for more then ten minutes then when i was trying explain what i wanted i was cut off and was told i could not be helped. I didnt even get to finish my question. And the sad thing is it was the owner not some employee. Such a shame i had 800 to spend. A lot for me but not enough for the owner. I will find another local bike shop to spend my money.

The Reno Bike Project taught me a lot of bike mechanics that I would have never learned taking my bike anywhere else. The staff are all very helpful and the bike project has always been a wonderful way for me to fix my bike up for very cheap.

Mike stopped what he was doing and greeted me when I walked in. He asked if I wanted to use their public space to work on my bike or if I wanted him to fix it. I asked him to fix it for me. He adjusted the cables and the brakes and gave me advice I needed. All for $10.
I was intimidated at first because of the neighborhood it was in and I am a novice rider and know next to nothing about bikes. I would not hesitate to go there again. Thank you Mike!

I recently had a major blowout on my front tire on my brand new Diamond Back hybrid road bike..
The tire was shredded.. I knew of this place for a while but I usually like to do my own repairs..
I walked in, they explained to me what my options were, I purchased a new set of MUCH BETTER tires, and they allowed me to do the repair myself while if I had any questions they were right there..
Best Bike Shop I have ever been to in a very long time.. They know their stuff, and unlike other shops they treat everyone with respect.. Thanks again so much!
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7-12-14

Thanx again Reno Bike Project in saving my bike yet again! My bike crank on my still new 2014 Diamondback Hybrid bike broke, and not only did they give me an excellent replacemnt Shimano replacement, they taught me how to do the repair myself! You guys are the greatest, if I weren't on a fixed budget, I'd easily become a member of your shop! Each and one of your staff are 100 percent helpful and professional to a T... Thank you so much and Ill be coming back any time I need something done. I'm always learning something new at your fantastic shop!

I went in just to get a bike tire that popped replaced. A guy ther explained everything really well, replaced the tube with a high quality one, and put in two strips in both tires of this really hard plastic to keep anything from puncturing. He also adjusted my seat and explained why it would be better that way. So far have had 0 problems with my bike, and I actually go faster easier with my new seat adjustment.

Great service, selection and price for Burning Man events. Avoid wast, storage and maintenance by renting.

The guys working when I was there were super helpful, took the time to teach me about my bike, played good music, and charged me less than I expected.

Fixed up my Mom's '71 Schwinn Breeze! Now my niece has a sweet vintage ride! Chai and everyone at Reno Bike Project are great and super knowledgeable. Such a worthwhile organization and community asset!

Best place to pick just about anything you need there use parts is endless.

Great help and guidance. After the chain I got from a national chain messed up my derailer, they helped me get and put on a new one, with a new, properly fitting chain, and new shifting and brake cables. They were patient with my daughter too.

Awesome Place cool people definitely will get your bike fixed or an interest in a bike real fast

Literally the coolest thing in this town. The philosophy of this place is great and the staff are even cooler.

What these friendly helpful mechanics do is awesome. I highly recommend donating your bicycle here; it will go to good use for a good cause. They sponsor events and raise funds to help those who can't easily obtain 2 wheel transport; defunct forgotten bikes are retooled, renewed, and reconditioned to ride again rather than being added to some giant landfill. Please check them out....

Very helpful staff, my mountain bike had serious problems and they walked me through the entire repair and the cost was very reasonable.