Renaissance Kuala Lumpur Hotel Review

Pool and breakfast was nice and the possibility to storage our luggage after checkout, but cleanliness and general equipment of the rooms was lacking for a five star hotel.

A massive hotel and luck of the draw what rooms you get. Some are nice but some are very old. Well located in central Kuala Lumpur and close to the bukit nanas monorail. Rooms about USD100 a night.

From check-in to staff, to rooms to everything!! TOP hotel.. great rates.. very clean and lots going on.

Cant forget the tour manager they have"Ali" super helpful

Thanks for having us :D

An oasis of pleasure. Fabulous friendly efficient staff in a lovely recently renovated hotel. A definite choice for a Kuala Lumpur stay.

It feels getting old, my room did not smell very well, probably someone was smoking in the bathroom to avoid the alarms? The towels do not smell well neither but to industrial laundry. I believe it too overrated and services overpriced For the price of the room they could invite to the meagre set of soft drinks and snacks presented as "minibar"(a bottle of 500mL water in the room has the price tag of RM23!!!. THe bed was very comfortable though and the view to the petronas towers breathtaking. Personel was welcoming and you can print your boarding pass for free (once!). Breakfast sumptuous you're spoilt by choice,

Temptation name of the restaurant. Awesome is the only word to describe. Love the seafood buffet that only in weekend. Crab , prawn , fish , oyster, lobster and many more...

The room is nice and clean. The only shortcoming is the pillow and blanket. They smell like they havent been washed!

Great place.
Great staff, good breakfast (a lot of choices).

I cgecked in timeously ...however cleanliness of the bathroom and floors are really not to standard ...even after bringing this to house keepings attention ...quality of toilet tissues very sub standard ...the hotel is massive ...but the service has not been good ...food is expensive ...quantity is small

Wonderful Hotel, great staff, excellent Club Lounge and a bountiful Breakfast Buffet.

The east wing is too old, the cleaning is too bad, the facilities are in disrepair,

New and renovated rooms in the west wing and old, smelly rooms in the east wing. After 2 nights we moved into the west wing. Only the west wing presents the international marriott group standard. Pool area ist nice and big (construction work beside the hotel). Great view from the room and the hotel is very centrally. Reception staff is well trained and very friendly.

It is a hotel from the Nineties with the charm of the Nineties. After a 60 hours working week, I had the hope to relax at the pool. Unfortunately, the poolbar has loud music the whole weekend and with loud music I mean loud scrap music from the radio on Saturday, trashy coverband on Sunday. In contemporary hotels, guests use their mobile phones with earphones to hear their own music. But here, you are forced to hear the newest and oldest scrap, much louder than any earphone could ever buffer it. The KGB tortured with such music, too. I spent my weekend in my room and in the parks. Silence is precious luxury today and hard to find, especially in KL. It is simply not a 5- Star hotel, it is a budget hotel for club med tourists.

I love it. The hotel is in the heart of city. Service is very good. Atmosphere is very friendly. Easy access to every place.

Lack of signage of where the events are... People will be walking around to look for the event room

Absolutely Brilliant, highly recommended, Staff was really friendly to accomodate requests. Great location, walking distance to KLCC. New renovated rooms are amazing.

Good Business Hotel at the heart of the city. Just behind Petronas Tower

I went to the hotel just for body massage because they have professional experience staff.. I recommend to try

8 mins walk to KLCC, then go underground n overhead bridge (air cond some more) walk can reach pavilion ! ( lot 10 n all that !) nice !!!

Location is very good.
Amenities are good but now great. Service is Very good but not excellent.
Very limited options are there for Veg. Food is hotel.
After staying there for more than 1 week, I did not feel WAW

It was a pleasant stay at the hotel, we get a very nice view that have KLCC view.

the hotel staff very helpful, and friendly.

we stay at 7th floor, the water heater is kinda very challenging to adjust to the right temperature... It is very hot, like really burning skin "ouch" those kind of hot.

But it is okay, still a very good place to stay. Just only u need to make sure the other room heating system is function properly.

Value for money.Great location.Easy access to monorail.Happy hour on massage at hotel is excellent.Big pool and gym.Need to renew furntiture and carpet in this hotel.Staff very helpful.

Great location. Stayed at the east wing, nicer and big room. Service was good

Nice hotel with best services one of the best 5 start hotel in Malaysia

Abit outdated and old.. Renovation is highly recommended even for lobby and rooms

Renaissance hotel is at the heart of Kuala Lumpur. Its having two entrance East and West. East for rich people and west for very rich people and priority customers. They serve breakfast , daily room service, laundry and paid massage service. They are having a big swimming pool with drinks counter. They have special bar and if you are pervileg customer you can get a free sip every day with snacks. Good for staying, try hopping into highest floor for good view.

The room is too old, the bathroom faucet loosens the West Wing 615, and the button version of the elevator is loose.

Super old hotel, Niubuhua customer service, the hair dryer did not give 2 times did not send, it was just to meet the next room cleaning staff to ask for it, the electric kettle broke three times and waited for two hours, it was really Can not give it out after returning, booked the twin towers view room, dumbfounded, dirty windows....

A bit tricky to get from the parking to the lobby. Plus, the nearest lift to our parking spot was out of service.

The hotel is in the midst of upgrading and will be done by June 2017. Some of the rooms on the west wing have been renovated. I like their refurbished west wing deluxe room which I stayed last weekend. Although Vogue Cafe and Sagano Japanese Restaurant are closed for renovation, the other food outlets are open. The wide selection of food on buffet at Temptations are good.

Nice and comfortable hotel, excellent location close to the towers and the tram station, friendly staff and very reasonable price

A very pleasant stay at the West Wing club rooms,
breakfast is very pleasant with wide varieties and the hotel is about 10 min walk from the KLCC

A very good hotel with modern rooms, good service and a perfect location in the city center

Sadly Google only lets me rate a maximum of 5 stars instead of 7

Big pool.clean spacious room.good and friendly services.Worth it.

Very nice Hotel, good Restaurants, a cool Bar, great Pool and friendly staff.

Sooo luxurious until the toilet looks like a room kkkkk. I dont have the chance yet to stay here. But the interior design inside the hotel is like a castle

The place is awesome.its near to the center of Kuala lumpur. The staff,the room,the food is superb.I enjoy staying at renaissance Kuala Lumpur

Best place to stay in central Malaysia. Good service, good food, good place have nice pool and gym and many more.

Excellent place/location to stay in the center of Kuala Lumpur.

A very nice hotel in the heart of the city. Amazing view of Twin Towers from the room. Nice swimming pool ...overall a nice experience..

Definately the west wing is better. Clean, good access to the downtown, and staff are polite and nice. Definately recommend it.

Miss the old Japanese Restaurant. The rest are still the same. Standard friendly service from the staff.

Love the service in the club lounge and the upgrades that I get. The hotel or at least the west wing is dated.

Very Good Hotel.....
Nice place to view Petronas Towers from our room on east wing...

Buffet here is good but not as nice as social advertisement.

I'm lucky if I stayed at the renovated guest, I'm sorry if not. Power conversion connector is required.

Refused to exchange currency for me, a passing tourist in a city I did not know. Had to walk in the heat for another 15 minutes to what they told me was the closest currency exchange even though they could have changed it for me on site but would not because I was not staying at the hotel... I did not have enough local cash to go anywhere by taxi.

The main lobby areas are amazing and staff and service is impeccable. This place must have been a spectacular hotel when it first opened with dark brown wooden trim and ornate design. Room was spacious, clean with great view of the Petronas Towers. Unfortunately the rooms are now outdated, shower head too low, spray not strong or even. They only leave 2 bath towels. No USB ports. More modern and newer hotels have more upgraded facilities. Did not use pool or gym. Great location, near Towers, shopping mall, monorail, nightclubs and restaurants.