3 years ago
This is the software that no digital media profess...
This is the software that no digital media professional ever be without, even if you only use it once.
I first discovered Remo software in the summer of 2012, when some documentary footage came up missing in Avid and my only source of 'backup' was a card that had already been formatted. After a white-knuckled search on the web, Remo Recover seemed to land right in that sweet spot between horsepower and affordability. My average file size dictated that I opt for the pro version, so I took a chance and ended up happy.
After a flawless drag and drop installation, I found the interface to be well-designed and quite intuitive- which is useful after spending many sleepless nights in post. After following the short step-by-step, Remo Recover did its job in spectacular fashion. I was able to recover the missing audio and video in time for a festival deadline.
Cut to December 2016, when a 5-year old array configured as RAID 0 suddenly stopped behaving as a result of a corrupted HFS partition, (a severe problem impervious to the likes of Disk Warrior 5 and Drive Genius 3). Devastated, I started to consider the prohibitive expense of brick-and-mortar data recovery. Before I reached for the tequila bottle, I scanned my arsenal of tools one last time and once again found Remo Recover.
After the cool folks at Remo Software quickly responded and resolved a serial number issue, I quickly discovered that the updated version of Remo Recover was powerful enough to bypass the corrupted partition on my array and allow me to copy all of my files from the original volume. That's right. ALL of my files. Once again, RR saved me.
Remo Recover is a powerful, affordable, well-coded bit of kit. Its strength, efficiency and interface puts it in a class of software that could easily cost into the thousands. Well worth it for a freelance cinematographer/photographer like myself who runs, guns, lives and dies by the integrity of my media.
And as if that were not good enough, I found their customer service response time to be within an hour or two, even after business hours in the dead of night. Remo Recover is a solid product from a solid company. Highly, highly, highly recommended.