3 years ago
My husband and I had 3 major projects done on our ...
My husband and I had 3 major projects done on our home over the winter. First we had new flooring installed. We chose luxury vinyl plank (golden oak) style. After looking at a slab flooring throughout our home for 6 years after some flooding, we finally had something nice to look at. I'm still admiring these floors. Our whole house was done, including closets. A couple of mishaps though while the work was being done, one being they scuffed a good 2 foot area while sliding the hutch back into place in the dining room. BUT they were able to buff it out with a solution specifically made for that. The other issue was I believe it was Juan, he broke one of the ceramic bathroom tiles while working around that doorway in that area and didn't tell us about it. They had to glue the strip across the doorway and had blue painters tape in place for 24 hours. So the following day when I removed the tape, I saw the 3 cracks. Shawn the owner did offer to have his guys replace that tile but at the time we didn't know where they were stored so we said forget it. Also the furniture in the living room they had put back before I had a chance to sweep the floors or vacuum up the pieces left behind when they swept. I wanted to vacuum it all up but the crew wanted to have the living room done so we'd have a room to enjoy while they worked on the rest of the house. Also the baseboards were left with smudges, scratches, and some small chipped areas that Juan's crew filled in with caulking. Every single room had such dirty baseboards that my husband and I decided to paint over them. They were so ugly, they looked 20 years old with family scuff marks over time. They did not look brand new at all. But hey, we have new flooring and baseboards but I do have my work cut out for me moving the furniture out in every room to properly clean the floors and paint the baseboards.
That said, next job was new windows. Anlin, tinted windows. They work so well to keep the heat out, I'm freezing in the winter time even with the curtains open, no heat comes in from the sun. But now that it's summer time, I do feel "some" heat from the sun but it's nothing to complain about. Jerry did a great job. He had no idea what he was in for when he reviewed the job. We had 9 windows and the slider door replaced. The only mishap there was a long gash on the dining room windowsill which can be filled, sanded, and repainted. Oh and come to find out, evidently when Jeremy gave us the estimate for the windows, they had trim all around them. But when the windows were delivered, none of them had the trim. I guess with the stucco it wouldn't work with that type of trim. Thanks Jeremy for a big disappointment in that area because I only chose those windows (style) because of the trim. At the same time, we decided to have some siding removed and replaced with stucco to match the rest of the house. When they removed our back security light, they broke it, so we had to buy a new one. They didn't rehang the cable wires the way we had them, even after I showed him how I wanted it done, they did it their way which now leaves an eyesore at the front entrance. We decided to get a new screen door and a new porch light to match the rest of our new looking home. Overall we are pleased with the work. Our home looks so much nicer outside and inside. The stucco color was matched perfectly AND to make it up to us with the little mishaps here and there, they offered to apply a coat of stucco around the whole house! They offered us a choice of texture and we chose the small style. What a difference! We just love it. They ALSO replaced all the drain spouts without cost to us AND they painted them too to match the house. I have to say that I really enjoyed getting to know the guys and gals at Reliable. They are funny and friendly, like family. I would recommend them to anyone and we will consider them for future projects. We got great deals on every job. Totally satisfied. THANKS RELIABLE!