Registration of a business shouldn't take more than 3 days..... I applied for a certificate on the 31 August 2020 but still not gotten my certificate
3 days ago I was @ the register... yesterday as well , as @ 4:15pm the man in charge of printing the certificate was then reporting to work
The place for all your legal registration quests. Place is not well navigated and over usually gets lost or is unable to access what dey want on their. They are need of a queuing system to regulate the traffic there.
However, the street in front has little pavement allowance and no vehicular parking spaces for making temporary stops to pick Uber and bolt riders.
Good efforts are in place to streamline all processes and tasks. I'm satisfied with the online business application process.
Very bad customer services
They are collecting money more than the amount one is suppose to pay
The experience will very great even though we are not in normal times ( Covid-19)
Usually crowded and service delivery here can be a bit slow, but you can register your company here without using a third party, as the process is quite straightforward and the staff are usually willing to explain things to you and direct you to the right counter/resource person. There is still a lot of room for improvement.
I think the Department is doing a good job. The messures adopted to enforce adherence to hygiene protocols in view of the covid 19 pandemic give confidence when you are in the premises. Officials of the Department insist on wearing face masks and keep it on when talking against the habit of many who drop down their chin when they talk.
Was my first time so didn't have the opportunity to explore.
My business name went through fast. They just need to make the place more accessible
Workers there are very helpful, discipline and respects clients.
This is where you can get your business and companies registered .They also have department for people who inspect your business and location .
The gates were closed to people. Because of Covid-19 they attend to only 200 people per day and you'll find a large group of people gathered at the premises.
It was a cool experience finding the place with google map... I enjoyed my walk from the tema station right the RGD premises.
Proper directions to prepare and information determination can be better...
I made an enquiry about my TIN and the lady at the counter was so rude. I tried registering my company online and it's taking forever. Delivery is generally poor and staff here think they're doing the customer a favor. Change is needed badly.
Not very serious people. They are not efficient and they are disorganised
Never realised how busy it gets. Had to park at the Ghana Highways Authority and shall back there.
I really love and am always amazed at the excellent services rendered most especially when it comes to dealing with Sir Jones Adade personally
They have one of the best protocols in observing social distancing even though the number of people there are at a maximum peak. Good job to those who made them possible.
Nothing has change at the register general department,there are soo many goroo ladies and men ,this goroo guys are agents of the staffs of the department even the security men .
It's a busy place full of activity. Services are okay but tends to be slow. The environment is neat and comfortable.
What kind of institution are you guys running if you can't pick up a common call? You guys are the reason this country is not growing
The response to my question online was quick, I hope it will be same at the office as well.
The covid protocols are not very easily followed, specifically that of social distancing.. but there isn't much that can be done because the place is always very busy. The customer service is on point though... They are super friendly and helpful.
pls Help me. Do i need any form of identification to register my business???
The place is mostly crowded. Have to spend alot of productive hours to be served. There is a bug car park available.
The government body that controls registration of companies and firms and any other institutions. They need to improve their online services to enable fast service.
please can I get the requirements and the mode of registration for both Enterprises and Companies.
thanks a lot.
Very well organised place except their securityman attitude towards those entering with cars.
Rude attitude displayed right at the entrance. Entrants have to queue for 20 to 30minuts bfore allowing entry without any explanation.
Notwithstanding some Covid-19 protocols is observed.
Corona period, numbers were given to clients but people who don't have numbers are allowed to enter.
Very serene and organized in conformity to COVID 19 protocols
Very nice place but they love go and come toooooo much. Best protocol when it come to social distancing.
How long does it take to get your certificate after registration?
I registered November last year
Thank you.
Registrars department. Very busy place. You may check online for availability of forms first before choosing to report there.
Nice place. It was a bit crowded but it moves so it's ok.
Place where all company registration needs are met. And marriages are registered there too.
Over 3 weeks I got sms my certificate has been printed and update to now the front office keep telling me my registration is not ready. Shame
I gave 4 stars due to the congestion here sometimes
Staff not with the Ghanaian hospitality... Can do better
The COVID-19 pandemic has effected the flow of cars and work in general. You have to park out the for several minutes before you get the chance to enter.
Fairly smooth. Walked in without an appointment. I needed some information. I was directed to the right department and individual and had my needs met all within half an hour. Experiences may vary so proceed with caution. The main floor was really busy and chaotic feeling. Lots of nosie and activity but not necessarily a dealbreaker if you have urgent business. A key downside was having to wait almost 30 minutes at the entrance to drive in. The parking lots gets stuffed to the gills quite easily and sadly there is no on street parking. You can either wait in line patiently or return later or simply get there by Uber or taxi.
I made a phone call making some inquiries about registering business entity online. Fortunately, after several attempts, someone picked the call, and I would never forget this experience on phone. The way the gentleman shouted at me nu, as if I am his little brother. I wouldn't talk to a stranger on phone like the way the gentleman did. It has really hurt me. Please mind your speech and the tone at which you talk to people
A complete incompetent institution with useless staff. Yeah right I will receive a lot of bashing now like: Go back to your country then white man bla bla bla. We registered a company/subsidiary some time ago through our lawyers and needed to do a re-registration because we though it would be right to amend the new company addresses. The staff of this useless institution has forgotten/canceled certain information of our business activities which are not visible on Form 3 anymore but key to our operations, changed the directors private address to a town where we never lived in and secondly even spelled the name of the town wrong (instead of Dortmund, he wrote Dortmond which does not exist), the mother/owner company abroad was spelled wrong as well the address, our local business address and the address of our directors was wrong too. One mistake can happen but more then that is not acceptable. On top of it, they also want to charge me a fee every time I want to correct these changes. Meaning I have to pay for their incompetence. A complete disgrace and no wonder we are not moving forward but going on strike and asking for better working conditions, thats what they can do.Stupid people
Unfortunately a rather sad place to visit. Yh the place is always packed with people but the service is abysmally poor.
Went to pick up my TIN # and the woman I gave the designated sheet to was rather slow and chatty. At around 11:30am she stood up n never returned I stayed seated patiently till another person came to take the seat around 2pm. I nicely asked that lady n she was like oh, how long have u been here n i told her n she just smiled n checked for me. It took like just 10minutes. I sat at the office for almost 3hrs just to get a print out n the worst thing is there wasn t even a queue.
And oh, around 12:30pm I asked a younger lady I felt will be nicer but she was much worse. Told me to sit down n wait for the lady to return n that she knows nothing about it. Her tone alone was one that would infuriate the nicest person on earth.
It s a pity, at such a place u just have to pay the gentlemen that work as goro boys or in a way work there (not so sure) n u get a fast track service. They will sit with u and help u till u r done.
Long and short, I just thank God it s something u do once in a life time so I doubt I will visit that office again, besides getting a parking spot is another wahala!
Poor costomer service....have been calling several times but no one responds
I dont like my experience at the RGD.For two years now i have been trying to do change of business name. Its been go and come on Friday. I have been there twice this month. Even though i received a
a message that my application has been approved. I eas just told go and come on friday.Have made several complaints but still nothing. Really disappointed.
The RGD is mandated by the Government to ensure an efficient and effective administration of entities inter alia the registration of businesses, industrial property, marriages, administration of estates, and public trustees, to provide customer friendly services and accurate data for national planning. The best way to easily accomplish transactions here is to visit the client service unit first for briefing. Usually crowded.
They offer the best of service with a friendly but corporate atmosphere.
rgd.gov.gh