Fairly smooth. Walked in without an appointment. I...

Fairly smooth. Walked in without an appointment. I needed some information. I was directed to the right department and individual and had my needs met all within half an hour. Experiences may vary so proceed with caution. The main floor was really busy and chaotic feeling. Lots of nosie and activity but not necessarily a dealbreaker if you have urgent business. A key downside was having to wait almost 30 minutes at the entrance to drive in. The parking lots gets stuffed to the gills quite easily and sadly there is no on street parking. You can either wait in line patiently or return later or simply get there by Uber or taxi.