Reflecta S.A. Reviews

Fantastic and professional after-sales service, very serious people.

Expensive, bad and very little serious
Nothing recommended

I didn't buy or get served as such but the amount of stock on display is amazing. Most shops have parts of the range, I saw (probably) the whole Nikon range in one place. I need to go back with my Nikon body to see if they'll let me fit the lens to it so I can trial various shots before going back to buy!

Technical service of several recognized brands of photographic machines. The secretary very attentive and receptive.

Good,

A real fraud. A lot of eye with the guarantee of 10 years in their products that is a decoy, these people do not take charge of anything if you break something, with a use adjusted to the manufacturer's instructions, being within the warranty. These people, Reflecta -Distributor in Spain and Portugal-, are giving you long when you communicate with the SAT, they treat you as a fool and try not to assert your rights. It's a real shame about these people. Truly, flee like fire.

Whoever wants to inform you more in detail.

Greetings.

Great after-sales service: speed, seriousness and very professional to solve the question that arises. Totally recommended!

Terrible customer service. Person in reception attending reluctantly and with chuleria.

Official Sigma service, I took my goal and treated it like a diamond. I treat very good. Price quite expensive in terms of labor / hour

The attention is good when it is in person, but I went to get information about lenses and medium format cameras and the one who attended me told me that she would send everything to my email and three months later here I am still waiting for the information. So little they will sell.

Exceptional treatment and very professional. Special mention to Mireia, at reception, for her cordiality and commitment to customers.

I asked for information on a lens repair and have waited over two weeks for no response.

I took my Sigma goal here (they are the official SAT in Spain) and I felt very well attended. There was doubt whether the objective was under guarantee or not because of the type of fault he had and they offered to send it to Japan. It took exactly the days they had said it would take and they kept me informed at all times. The objective came under guarantee, but even if it had not been so, the attention would remain excellent. Very kind.

Painful attention, the girl who attends the reception very edge and arrogant.

Bad is little. They put a camera on sale. You tell them that you are interested, you ask them for the address and the schedule and it turns out that when they are closed they reserve it for another client ..... that or they regretted the price they had set. Too bad they are the sigma representatives in Spain. Too bad for a good brand with a horrible representation in Spain. Better not to compare sigma while these are the representatives of the brand.