Just moved into one of their properties and everything went smoothly. The staff couldn't have been more helpful, thank you so much! :)
Rented one of their Platt Park townhouses and could not be more happy with their management of the unit and the property. Great customer service during our time with them
They have discriminatory practices and they charge different rental rates to people I had to argue with them to have them to lower my rent to and it the same as the other people in the apartment. I tried to get in touch with Marsha Armstrong who is in charge of the property but my attempts were futile. There are lots of administrative problems here (Dexter St) they have been 3 managers in twelve months and its rare to find the same faces in the office. I lost some packages here too. To top it off I had to spend a part of my time here cooking food into the night because everything I left in the fridge was making me sick to my stomach. Be very careful with these apartment building there is something fishy going on. The sad thing is that a lot of people are going to get priced out of central Denver because of unfairness from companies like Redpeak this includes people who grew up in this city. Google reviews are a good place to start but remember that google has serious problems with security, I personally have had some of my negative reviews deleted from here.
I live in their property on 17th in city park. The front door never closes due to airflow and that is how my bike was stolen. I keep it with others in the basement bike room locked up and the locked door that protects them is always open. When I asked them to review footage, they never had working cameras at any point and claim no fault. My neighbor also had her apartment flood from the community washing machine and when they went to the site to file a work order, the property was not listed and red peaks said they could not help. Also, I find it weird that there are employee reviews on here; what an honest company that coerces their employees into leaving glowing reviews. None of the things the people who claim to be employees on here have claimed are true- maintenance is hard to reach and it must be satire to the person saying they have clear communication. They have never fixed a single work order I have put in and I hope cornerstone runs them out of business.
The locations are stunning, the amenities are fabulous, and the community I live in is great as a whole. I'd highly recommend Red Peak to anyone! As far as management is concerned, Redpeak is simply the best. The staff is friendly and helpful at all times. From touring the place as prospective tenants to re-signing the lease one year later, Bethany and the entire red-peak team have been nothing but helpful to my boyfriend and I. Bethany cares about keeping things fair and maintaining positive relationships with the 7/s community and that makes a huge difference.
I recently moved to CO from the east coast and could not have asked for a better place to work and to call home!!
I've lived in a Red Peak apartment for over a year now, and signed for another year as soon as I could. No matter where you go, Red Peak's staff is top notch and are very professional/friendly. They reply to your emails/phone calls, follow up with feedback on service requests the day after they're done. They host several events to give back to their residents (you could win prizes!!) every year, and the communities around their apartments are to die for. The residents are very friendly, and 99% of their properties are pet friendly. They leave jars of dog treats near the entrances to make sure even your dog is feeling welcomed! (Don't forget the unlimited supply of pet waste bags)The amenities are stunning and if you choose a property near another one, you could possibly use the other properties amenities if you don't have them at yours! If you're ever thinking about moving, and still have time on your lease. You could always move to another Red Peak property, so talk to the agents! They are very good with transferring your contract over to another Red Peak property, so you'll never feel trapped! I've thought about doing this and is the reason I know that all Red Peak's staff are professional/friendly. (--Response to a bad review--) I have had maintenance come in one time, without "my consent", to look at my dishwasher/make sure it wasn't leaking. They left a clear note stating when and why they came in, and this is perfectly acceptable/ appreciated. If you're going to lease an apartment, you should know that stated in your contract, Red Peak's staff(and any owner/employee of the property) is able to come into your apartment if they have a solid reason/any suspicion (this is anywhere you lease/with anyone). Also, in the Red Peaks contract, you cannot have drugs/drug plants or smoke inside your apartment. It doesn't matter what the states preference is on what's legal/illegal. Your contract with the owner of your property/work can make those items banned on their property. I'm writing this review because of all the negative review's I've seen, and I don't want anyone who's thinking of moving here believing those reviews. Generally, most reviews are bad ones. I can tell you first hand that this organization is great, friendly, and genuinely cares about their residents. It's a great place to live!!
We will be vacating Red Peak Colorado station after a 20% rent increase in one lease term. I hope that one day you will understand the pain that your greedy cooperation in displacing the poor has caused.
I live at the Tiffany Apartments (515 N Clarkson) and the service is frankly quite awful. I pay way more in rent than other apartment buildings in the area, and there are constant issues. The water is turned off all of the time, without notice. The laundry room always smells bad, and machines break. But worst of all they have done nothing about the increase in package deliveries. Countless people have posted about packages being stolen, and redpeak is doing nothing to improve the situation. Most apartment buildings that cost this much money have a fully staffed office that will collect and monitor all packages. I am livid. Also, they are trying to raise our rent... again... after all of the push back from residents. DO NOT GIVE REDPEAK YOUR MONEY!
I live in one of Red Peak's locations currently (Tiffany), and it seems to always be having maintenance issues. The water is totally shut off at least once a week, and always times when you need it most. They don't care or listen to your complaints. When I just called them they hung up on me and it seems impossible to reach anyone. I've made multiple maintenance requests in the past that go unnoticed and it takes numerous calls and emails to get anything done. They keep raising the rent, and have a construction project about to start right behind our balcony which is going to be extremely loud for months but of course the rent still keeps going up. There are some good things about the building (when it's running properly) but the apartment management really does not care about the residents. You're better off with another company, this will be my last lease here which is sad because I love the building, have been here for years, and the location is awesome.
Management Level and Field Regional Managers treat employees horribly. No consideration for Covid Virus Protocols. Managers conduct themselves in a hostile manner by yelling at team members and speaking to them as if they are dogs. A group of employees are collecting incidents to share publicly on how they have been treated by property managers and field regionals.The CEO needs to conduct an employee wide survey. Do not work for this company.
Oh what a long strange trip it's been! Red Peak bought my building last summer, it took mere hours for Red Peak mats to show up! I was excited for a professional management company to improve our aging building. Unfortunately, to date, actual management has yet to be found. I love autonomy when it comes to my expensive living arrangements so this is perfect for people like me who love to be at a low level of frustration at all times. The call box has been broken for six months: packages are stolen, delivery drivers call at all hours to be let in, and friends wait in the occasionally trash and homeless filled vestibule. But, never fear, we were informed on December 4th that a new system was being installed and people would be in the building working on that. This never materialized, but a worse solution was at hand - key pads on every door! The best part about the key pads is they don't lock unless they are slammed very hard, so it is nice to wake up my husband, and every dog in the vicinity at 6am. The elderly residents in the building have assured me they love using their mental dexterity to memorize various codes. At least they gave us a month's notice that they might be showing up at some point! All of these innovations aside, I think my favorite part about Red Peak is the continual water shut offs during the winter and air conditioning shut offs during the summer. My handyman skills have improved greatly since Red Peak took over. To their credit, scheduling maintenance is rarely a problem, but I do have to teach them what the right end of a screwdriver is. Win some, lose some, Finally, paying double for parking in a trash filled parking lot is a joy. So detritus filled is the space that a very enterprising homeless man from the park next door approached me and said "Wow! What a mess! Will you pay me to clean it up?". It's amazing I had lived in the building for three years prior without these amenities - it really has made me appreciate being able to shower whenever I want! Two stars because the last building I lived in was plagued with bed bugs and this is at least one star better than an actual insect infestation.
Move here if you want to melt during the warm season. It s been hotter in my apartment (95+) than it has been outside and i first requested them to fix our AC unit over a month and a half ago. The first time they came out they blamed it on overheating, which is clearly not the case. We don t run it for 4 hours and turn it on and it doesn t work. Then, the next time they came they sprayed it with something, that s it. Not going to fix an AC unit. The third time they came out they drilled holes in the AC unit to give it more airflow . That s literally what they said. Unbelievable. Don t move here.
I give John in the maintenance department 5 stars. He came right away and took care of the issue. He is friendly and good at what he does.
Stay far away from any Redpeak property. They don't care about requests and are too lazy to do anything about them. If you put a service request in they will do nothing and Mark it complete. The employees are lazy, incompetent, and rude. Worst company I've ever dealt with.
A pretty fair renting experience. 1430 Humboldt is a nice little spot in Cap Hill. The maintenance requests were usually pretty slow to be handled, but I suppose thats more or less to be expected. One major issue was that we signed the lease without visiting the unit first-- a mistake, but places go quick in this neighborhood. The realtor told us over the phone the unit was on the first floor, however after signing a 1-year lease we found out we were in the basement. Cars parked right in front of our windows and light the rooms when they turn on to leave. Clean and fairly priced. Couldn't have asked for much better.
I am sorry that i have to give them the 1 star. After a weekend of being cold in our apartment we asked the management team to restore our heat after they switched to AC and were told that there's nothing they can do except get us a space heater. I thought apartments were supposed to make sure living conditions are habitable? If theres snow outside and no heat, i do not consider it habitable. O and the doors are always unlocked, no sense of security here!
I'm sorry to read all the trouble with this outfit. I have done several showing to RedPeak tenants and have heard a lot of the nightmare stories. Our building are all family loved, owned & managed. All buildings are well maintained and units are high end remodels. Our buildings are located in Capitol Hill & Cheeseman Park areas. We can help you with future housing and our tenants love us. Poodlelvrco@gmail.com
Honestly loved this company and their properties when I first signed my lease. They appear extremely friendly and accommodating. However- that is short lived. Unfortunately, I have had numerous unpleasant encounters. The first was when maitence thought I was not a resident and called their security (which looks like a denver police officer who did not identify himself as a security personnel until after our conversation). The security member insisted on following me to my apartment, because maitence did not recognize me. Finally after showing him my lease and service dog accomidations on my phone, he apologized and left. *Maitence will enter your apartment at any time* I had my blinds replaced last month, I always instruct them to call or knock, do not enter my property unless you are let in. However, they continuosly ignore this. I own 2 dogs, one of whom is extremely weary around strangers. I have a sign on my window that says Warning Security Dog . They still find it acceptable to enter my property and then state I will be held responsible if something happens to their personnel.. after I gave explicit instructions warning them of my animals. Not to mention- they could let my dogs out of my property and allow them to run away. I had my blinds replaced one month ago, maitence failed to install them properly so they collapsed. Without thinking too much about it, I fixed the issue myself with my tool kit and did not fuss over the minimal damage to my blinds. A few weeks later- after being charged a blind replacement fee- I am told that my blinds will be replaced again.. and I will again pay the fee. Although the damage is miniscule, and I talked with multiple neighbors about this ridiculous blind replacement, they all agreed and failed to understand why it was necessary. (If I was able to post a picture you would also be appalled, imagine the blinds not even be missing at all, just 2 of them bent.. in the very bottom corner.. you are unable to see inside the apartment) At this point it feels like RedPeak will go out of their way to make some residents feel uncomfortable and find any reason to upcharge them. Oh and the credit/debit card machine will be down 9/10 times, just like the pool, always have quarters on hand and be prepared to barely swim. Lastly, if you have a conversation with one manager, it probably wont be communicated. After Kayla took over for Rob, she charged me multiple pet fees, although I have Dr. paperwork on file regarding my service animals. They do have specific paperwork- however, I had spoken with the manager Rob who told me that my paperwork would be sufficient and not to worry. This proved to be an issue a month or 2 later, when I went to pay my rent and saw over $600 worth of fees. Luckily I have service dog cards listing all necessary phone numbers I could ever need for this issue. It took multiple phone calls and emails with RedPeak for them to finally resolve the issue Be prepared for a let down.
They don t care about their residents-just our money. Quiet enjoyment no longer exists at Colorado Station. DO NOT MOVE THERE. One inconvenience after another with no end in sight.
This place does not care about its own clients will do anything to not help you Kayla Barbie Chelsea Are absolutely no help they like to yell at their contractors inside the building you live in they like to turn off the water and heat during the winter there s always construction going on in the buildings they don t tell you or give you any heads up about anything that s going on and the rent prices are not worth what you get So happy to be out of there Never rent with REDPEAK THEY WILL CHEAT YOU OUT OF EVERYTHING don t let there Unknowledgeable staff show you an apartment that probably needs years of work on it They will polish it up to make it look nice but they will not fix any of the recurring problems Thanks urban living dahila I hope your whole staff gets fired terrible workers. With no respect Elliott Please do not rent from these people they are scumbags
Redpeak bought my building and my renewal is coming up around the corner. I currently pay 1350. To renew for a year they want $1710 almost a 20% increase, with no discernible added benefit. I know rent is going up all over Denver, but that s just silly. On top of the rent gouge, they let go the on site management who were always around and very friendly, to go with the absentee management style. Bummer Redpeak, had high hopes when you got our building.
Do not ever work for this company, they do not care about you or the work you put in. Worst company I have ever worked for. No loyalty to good employees.
My husband and I just moved into a unit in West Wash Park. I can t speak to the tenant experience quite yet, but want to compliment Red Peak (Kelley R.!) for amazing support and service through the process of finding a new place to live. It s incredibly overwhelming wading through rental home and apartment listings. Kelley was so helpful, taking our more restrictive requirements (like lease term) and combing through her database to give us a few great options within our guidelines. She was patient and responsive and spent a lot of time showing us available apartments and answering questions. When I sought similar help looking for an apartment from companies similar to Red Peak (Cornerstone, etc.), I didn t receive a response not anything close to the service Kelley provided. We re so thankful for her help and time! And so happy with our new apartment and building so far!animportant note: they do charge admin fees and non-refundable desposita when you move in. Just ask about all potential fees for a property.
I live at 1265 Downing, and the maintenance team is top notch. John and Chris are so helpful, quick, and handy! From general stuff on our floor or on the property to specific fixes in our apartment. And they are both SO SWEET to our dog whenever they visit or see him around. Wesley and Janna on the administrative side are wonderful, too!
I live in one of their buildings and we have theft in the building and nothing gets done about it and now the hot water has been turned off for over 5 hours and I cant even get someone to tell me anything about when it is going to get turned on. I was told i should heat some water in a pan and take a sponge bath if I have to go to work soon. Coranavirus spreading and Colorado in a state of emergency and I cant get hot water to wash my hands to kill the germs.
The most irresponsible renting company I've dealt with. They forgot that we were MOVING IN ON OUR MOVE IN DAY. They also allowed construction workers into our apartments to change the windows WITHOUT TELLING US a month after we moved in! We literally came home one day to a handful of men in our apartment without a redpeak representative, and without any form of warning. While they are improving the building physically, and getting somewhat better about communication we have still dealt with a handful of surprise water cut offs. The only people on the team that seem to be able to actually provide any form of help is the maintenance team. People in the office are nice, but not helpful. Far from a well oiled machine. : (
Nearly 3 months ago my wife and I reached out to our apartment owner/management company (prior to RedPeak taking over ownership) to ask what our options were for getting out of our lease about 1.5 months early. They exclaimed that per our contractual lease, as long as we brought new tenants to the table they would be able to assign them to complete our lease. Per our instructions, we found 2 tenants to takeover our lease (who were already approved as they lived in a 3 bdr unit in same complex and wanted to move into our 2 bdr unit after viewing it). This was about 3-4 weeks before RedPeak closed on our property (Platt Park Townhouse). The previous owners/management company told us they could no longer allow any movement of leases based on the new buyers (RedPeak) not allowing any changes of leases while they closed. This went on for multiple weeks, with our two new tenants just standing by. This transfer was 100% allowable per our lease agreement. Eventually the end of the month came around and our new tenants told us they were forced to sign another lease (all of which is documented via emails). A few days later RedPeak closed on our property. When asked if they would work with us by allowing pay $1000 or $1500 in an early termination fee (given how they decided to not allow previous owners to write us a new lease for new tenants), they instead submitted us a letter saying our lease dictated two months rent, which was $4,750 (this is more than if we were to simply live out the original lease!) We were quite confused and frustrated at this point given the lease was not followed before. RedPeak continued to blame the previous owners over the next few days; citing it was their responsibility. The previous owners exclaimed that RedPeak would not allow it and they were in control given the closing going on. We are currently being forced to live out our lease, which is costing us an additional $4,151, than if they would have honored their contractual obligation of having our new tenants takeover. There have also been many more examples of incompetencies on RedPeak's part in the entire process. Because of the breach of contract which was forced by RedPeak we are leaving this same fact based review with the Consumer Financial Protection Bureau (CFPB), the State Attorney General, the BBB, Yelp, Google, and twitter to ensure that anyone else doesn't fall victim to RedPeaks manipulative tactics. In addition to this we are also seeking legal counsel for remedies in regards to the breach of contract. Please feel free to PM me for any additional details or if you would like our lawyers contact information if something similar has happened to you. We genuinely hope RedPeak improves their management and treatment of tenants! consumerfinance.gov/ coag.gov/
after being a loyal tenant for 3 years in an apartment complex with nothing fancy but that's the point, they bought it out, and rebranded it as a nicer place, did all these fixes I didn't ask for, and raised my rent. Capitalism sucks. these guys want to profit, but they neglected a loyal tenant. I will not ever rent from red peak ever.
By far the worst experience I have ever had with a management company. I live at 899 Washington Street and strongly advise against moving in here. I live on the first floor right by front door. The building has been under renovation throughout my entire lease and the management company has sent contractors into my unit without my permission. I ve come home from work to garbage in my trash can that isn t mine, random tools on my counter, someone tried to dispose of chemicals in my toilet, and I ve even come home to my toilet not being flushed after someone used it...twice. Recently I ve been working at home due to COVID and today a worker tried to open my front door with a code about 5 times. When I opened the door and asked him what he was doing he looked like a deer in the headlights, said sorry, and walked away without saying anything else. My unit has also had a severe mouse and spider problem. They ve addressed it but their efforts have done nothing to remedy the problem and they ve even accused me of making it up, even though I have video and picture evidence. I ve had a couple instances where a mouse crawled on me in the middle of the night. Also, the parking lot (which costs $125 per month) is closed all the time. When it s not, workers are constantly parking in my spot. They also shut the water off about once a week and for hours at a time. There is also loud construction just about everyday from 7am to 7pm (including the contractors having zero regard for the residents by shouting and playing loud music all day). An inconvenience is a gross understatement for what these renovations have been putting residents of 899 Washington through for the past year and they have made no attempt to compensate anyone, hoping that a few empty apologies will fix everything. This feels like a scam and I can t wait to move out. I am sick of being taken advantage of by RedPeak and have been advised to file a complaint with the Colorado Department of Real Estate and HUD, which I fully plan on doing. The RedPeak staff is nice but their actions have been extremely unprofessional. I am really looking forward to no longer having to work with this management company. I would never wish this experience on anyone and hope that anyone who chooses to move into one of their buildings has a better experience than mine. Although, I don t think this will likely be the case as the reviews seem to speak for themselves.
John Doran is an excellent maintenance employee of Redpeak/1280 Lafayette. He is courteous, professional and most importantly gets your request done. Thanks for the prompt service too.
I am not sure who to contact anymore and have filled out numerous maintenance requests which keep getting closed out and asking me to submit a survey on the service, of which apparently are ignored as well. For the past 5-6 months during the pandemic, I have had a hole in my ceiling that was put there when they had the fire alarm system upgraded. I have spoken with the concierge staff a few times as a way to reach out and inquire why maintenance requests are getting ignored and to have someone get back to me. The concierge staff have done a great job at relaying the information and have been told to be patient as things had been backed up. Interestingly, I needed my carpet cleaned and they came right away. I don't understand the discrepancy.
I work from home full-time, and once 10 Emerson became a Red Peak property, I hear construction noise all day every day,. I get that there will be construction from time to time, but it has been going on for a solid three months now and there is rarely communication about what to expect. I absolutely cannot wait for my old lease to end and will never sign with a Red Peak property. I have happily lived in this same building for eight years now, and it looks like this last year is going to be extremely painful now that Red Peak is in charge. Do yourself a favor and stay far away from these guys. It's been absolute hell.
I am a long time resident at a Red Peak property ( Timber Creek ) and cannot praise the management and maintenance team highly enough. A couple of years ago my unit was to be refurbished so I had to move. In an unideal situation, Maria ( the property's manager ) could not have been more helpful in finding me an available unit, in fact I was shown several possible units before deciding on my current apartment. I did look elsewhere but the pricing, location and quality of service caused me to stay. Any issues ( with noise, appliances, *anything* are responded to quickly and are usually fixed same day, and if not a clear explanation of why is given, along with a date for resolution ). I have many renter friends and hear horror stories of issues continuing for weeks, there is none of that at this property. There are also several community events every year where it is a chance to meet your neighbors, have some pizza or even meet Santa!
This is one of the worst companies to give your money to. Buyer beware. Manipulative tactics and unprofessional management.
Automated answering systems are a way to communicate to potential tenants that they don't really care
My experience with Redpeak has been awesome, great staff and management and AMAZING apts with great views (certain properties). The management truly cares about its tenants and will go above and beyond to make them happy! Highly recommend!
I ve lived in a RedPeak property for almost 2 years now, and I ve really enjoyed my time with this company. They are prompt and professional with maintenance requests and responding to emails, and I consider the property safe and friendly (in the heart of Cap Hill). When I was sick with covid, they provided additional services like free groceries to my doorstep and cleaning supplies. I d rent with them again!
I used to think this was the best management company around. Since the quarantine, they have done nothing but hide behind locked glass doors, here at 960 N Grant there"s a near riot in progress. Two hours ago I looked out my front window to see a DJ set up, piles of pizza and soda and a party in progress. When security FINALLY showed up the residents started a near violent confrontation including grabbing a chair and threatening the security guard. Finally, the police arrived. Parties like the one currently in progress have been going on all weekend, management sent a leasing agent who was promptly ignored and then has done NOTHING. I have sent two emails and even gone to the office myself. When I said management was hiding behind a locked glass door I mean that LITERALLY. He would not open the door and simply gave me a card with front range security on it and a phone number. If you want to do whatever the hell you want, consequence free, then you should run to this property. If you want to be a good neighbor, live quietly and not die from a virus that spreads with person to person contact then you should RUN AS FAST AS YOU CAN IN THE OTHER DIRECTION. REDPEAK!!! whoever is in charge, is ANYBODY listening???? The world is dying and the millennial tenants seem to only care about themselves. Watching the "DJ" spin records WITH HIS BANDANNA MASK on seems to be beyond tone deaf. What do I have to do to get somebody to pay attention to whats happening in this building????? When will these people realize that they are not the center of the world. Under NO circumstances should ANYBODY EVER RENT FROM THIS COMPANY. They quite literally, will hide behind a glass door and watch while one of their properties runs itself into infection. There actions over this weekend say THEY DO NOT CARE IF YOU LIVE OR DIE.
This review is for the Platt Park town homes managed by RedPeak. Read your lease very carefully! My roommate and I elected not to move once we read through it and management wouldn't work with us to modify it. Low-lights: 1. RedPeak charges a $200 administration fee at move-in, for what? We're still not sure our representative wasn't able to give much of an answer. 2. If you have a pet there is a $300 fee, that's non-refundable at move-in rather than a deposit. 3. The lease authorized RedPeak agents to enter the premise without warning "at all reasonable times" for a myriad of reasons and it allowed them to give access to law enforcement with or WITHOUT a warrant. 4. It appears the lease is written for all RedPeak properties (i.e. apartments, town homes, etc) because there were sections in the lease that did not apply to the property we were going to rent and our representative was unwilling to remove the non-applicable sections. This may or may not be a big deal to you, but I don't think it's wise to legally bind yourself to clauses because "they are hardlined in by our (RedPeak) legal department". 5. Once we ran into a brick wall trying to get a fair lease our representative informed us we were not able to get our security deposit refunded because there is a 72 hour grace period after your application is accepted and after that the deposit becomes damages if you don't move in. Fine, but the problem with that is our representative didn't send us a copy of the lease until almost a MONTH after our application was accepted so there was really no reasonable way a 72 hour window did us any good. In summary, I cannot recommend strongly enough that you continue your search and avoid RedPeak Properties or that you at least read through the lease agreement very carefully and understand what you're signing up to.
Don t rent here ever. They never get back to you on important things. I ve left multiple emails and phone calls asking about them returning my deposit and nothing has happened. They re rude and inconsiderate. Maintenance is messy and slow. Worst place And people I ve ever dealt with. Stay far away.
Daffiney is AMAZING!! I live at 1280 Lafayette and Daffiney has been so much fun to work with! I recently relocated to Denver from Albuquerque and work for NALS(another property management company) and was so impressed and taken aback by the experience I had with her that I had to share it with my property/team! Daffiney just made everything so effortless and fun! I have had such an amazing experience moving to CO and she definitely made a huge difference in my new journey! Thank you for the awesome welcome to Denver, Daffiney!! BTW, my roommate Kelby has also really enjoyed working with Jana, who has also been super helpful! This management crew is outstanding :) Thank you again Daffiney for all you do, I appreciate ya!
I have been an employee of RedPeak for 7+ years and have loved every day that I have been here. I lived at 2 of our properties before I started working for RedPeak and how I was treated as resident (who work for the competition) is what made me want to work for RedPeak. We are locally owned, so are only in Denver and strive to be the best in Denver. We have the biggest variety of apartment homes from small vintage boutiques to the downtown high rises. And each employee at each property feels like one of my family members!
When we started renting here things seemed fine, but then they became unbearable. The water was turned off at least once a week for repairs and the fire alarm went off often. There is constant construction at Colorado Station and it s ridiculously noisy. We ended up having to threaten legal action to get out of our lease because of the following incident: we tried to come up to our apartment one day and were told by the guys working that we had to wait for concrete to dry because they had put wet concrete on the floor in front of our apartment. There was yellow caution tape across our door. We then went down to the leasing office to complain because there had been a community wide email letting us know that we would be able to access our apartments at all times during the construction. The guy in the leasing office told us we should definitely be able to get into our apartment and did not believe us when we told him what the workers had said. He then followed us upstairs, and realized that we were right, and then had me follow him around to the other side of the building to use a different staircase to access our hallway. When we got to the top of that staircase we still could not get to our apartment because of the wet cement, so Nick asked The construction guys if we could get in, and they said no. At this point he was visibly angry with them, and asked one of the guys to go get some kind of plank to lay across the concrete so we could get to our apartment. One of the construction guys disappeared for a few minutes and came back with part of a door that I assume he brought up from the dumpster. It was very skinny but he laid it down and it covered about half of the path to the door and then I had to jump. My puppy could not stay on the board and ended up getting concrete in her paws, and she tracked this into our apartment. I also had concrete on my shoes when I got to the apartment. Before leaving leasing office guy said that he could send housekeeping up if there was concrete in our apartment from where we had walked, but by the time I got into our apartment he had already disappeared. I cleaned up the concrete myself off the floor, it is still stuck to the bottom of my shoes and will not come off. It then took us over an hour to clean up our dog s paws and we had to sit on hold with the emergency vet and poison control to make sure that we had to do nothing else for her. They told us to look out for blisters and burns, which was very scary. We told the leasing office we expected a reduction in rent at the very least and they were not very receptive and did not offer us anything. It was frustrating enough with the floors missing from most of our apartment complex, water being shut off weekly, and the loud noise from all of the construction, but this was especially aggravating. When we asked for a reduction in rent the leasing office mentioned that I had declined his offer of housekeeping, but by the time I turned around to ask him to send them he was already gone, and it wasn t like I could walk back out of my apartment to go ask him since the wet concrete was still there. Instead of letting the concrete dry and permanently damage the floor, I cleaned it up myself. DO NOT RENT WITH THIS COMPANY. We still have not Eric ever our security deposit either.
A poorly managed rental company, but not all is horrible. Good customer service and constantly improving properties. Pros: - Constant renovation and improvements on the apartments - Maintenance team is near perfect and gets things done next day - Very accommodating during the COVID-19 pandemic (lease extensions, etc) Cons: - Disorganized management: the day I moved in nearly a year ago the leasing agency DID NOT HAVE MY KEY READY. Not only did they not have the key, but they needed to rush to make one. I had movers paid for and waiting at the apartment and they ended up costing me hundreds of dollars waiting for them to make the key. - Constant renovation and improvements on the apartments, meaning never ending noise, random contractors coming in an out of the place, nails all around the complex, etc - Rent increases
Greedy greeeeeeeedy, foul company. Tried to raise my rent by 22% MINIMUM in ONE lease cycle for a full renewed 12mth lease and up to $1,000 more for a lesser lease. I've lived there 3.5 years. Upon my talking to the staff about it, the regional manager told me that "we promised our investors a certain $ amount." Mind you , the regional manager, didn't even INTRODUCE HERSELF until i had been giving the leasing agent an earful FOR PROBABLY 5 MINUTES. She was sitting on her phone scrolling through and came and interrupted our conversation. I had to ask her 'who are you' before she even told me she was the leasing agent's boss. What a terrible boss?????? You really sit there scrolling through you phone while your employee is dealing with that? You should be fired and penniless, Marsha/Marcia. Screw you for promising your investors MY MONEY before you had it. Now i'm leaving and you get to have an empty apartment because I have been telling every. single. guest. I see touring exactly what happened and they all thanked me for telling them and that they won't live there. I fully plan to do everything in my power to take as much money away from them as possible. check out the GROSSEST STAIRS AND CRAFTSMANSHIP EVER in 1412 Steele St. and tell me it's worth it. Y'all at 1412 Steele are frankly disgusting, deplorable people and I hope karma bites you harder back and you get to experience a company's greed. i hope your rent increases by 30% every year for the next 10 years. They will take over your building, do nothing, and hike the prices. YOU CAN FIND HOMES FOR $300+ LESS FOR MORE IN THE SAME NEIGHBORHOOD LOLLLLLL.
RedPeak is an amazing company not only to live with but also to work for. I had worked for the company previously for almost three years, and left to explore other endeavors but the grass was definitely not greener! I am back now and couldn't be happier. RedPeak really makes the effort to ensure you feel valued and appreciated as an employee. They give feedback whenever possible which I think is really important. I have also lived at two different RedPeak buildings, and maintenance is always prompt, everything is clean, and I just could not say enough great things about them!
We love 1145 Ogden! Neighborhood rocks, our apartment is gorgeous and the service is great. We just renewed our lease! Highly recommend.
I have been living at 7/S for about three months and I could not be any happier with my home. First off, it is a Red Peak property which means it comes with Red Peak service (Red Peak is synonymous with upstanding customer service. After looking at a dozen options with Apartment Guyz (also an amazing service which I left a review for), I narrowed my search down to two Red Peak properties. 7/S was a slam dunk! Why? The office staff (led by Bethany and Tria) will make you feel like you are home each time you pass their ground level office and they will seemingly do anything possible to ensure that you are happy and comfortable. The amenities are second to none: rooftop communal area with two grills and a fire pit make for entertaining guests and meeting your neighbors to be effortless. There's also a communal lounging area next to the patio with three television sets, several tables, a fire place, and a shuffle board table. Both top floor areas have unbeatable views of the city and a breathtaking panoramic view of the front range. The gym is state of the art and even has a yoga room (which has yoga blocks on the way for those of us who are less flexible)! The entire building is adorned in beautiful and contemporary art which honestly impresses me each time I enter and exit the building. Did I almost forget to mention the dog washing and bike station? I mean, we are in Colorado where most people have dogs and ride bikes (if you don't do either maybe you should consider moving back to the east coast!). The dog washing station has been most helpful as I have two dogs, one who can't stay clean for an hour. 7/S is situated within walking distance from the South Broadway night life scene and adjacent to a small strip consisting of amazing dining and bars - and if you enjoy the bar scene too much and lose your keys after business hours, emergency maintenance will make their way to let you in promptly. There is not a bad view in the entire building: West and south facing apartments get beautiful mountain sunsets, north facing views capture the majestic city of Denver, and East facing (me) gets a glimpse of the state capitol building, tree line and a stunning view of the Governor's Mansion. Sure, living in Denver is expensive, but 7/S is comparable in price to buildings with way less amenities that have turn of the century heating and cooling costs. Step in and take a tour!
Daffiney is AMAZING!! I live at 1280 Lafayette and Daffiney has been so much fun to work with! I recently relocated to Denver from Albuquerque and work for NALS(another property management company) and was so impressed and taken aback by the experience I had with her that I had to share it with my property/team! Daffiney just made everything so effortless and fun! I have had such an amazing experience moving to CO and she definitely made a huge difference in my new journey! Thank you for the awesome welcome to Denver, Daffiney!! BTW, my roommate Kelby has also really enjoyed working with Jana, who has also been super helpful! This management crew is outstanding :) Thank you again Daffiney for all you do, I appreciate ya!
The RedPeak team is amazing! The staff at my apartment are friendly and helpful. They really take time to get to know the residents and make us feel like they are invested in the building. Anytime I have a repair it is fixed right away and the quality of work is exceptional. I can tell that they enjoy their jobs and are part of a team here to make us feel at home. I have lived in a RedPeak property for over 2 years and will be here for a third. The fact that this company actually owns the buildings they manage makes all the difference because they truly want the value to increase and the residents to be happy. Strongly recommend living in a building owned by RedPeak. They are the best!!
broke lease agreement multiple times by having maintenance just show up and knock. Then, upon moving out b/c of rent hike and renovation contacted me same day to say they were coming to take measurements - finally called to put an end to that as I was leaving. Havent heard back on my security deposit, so going to have to go to their office in person now that I have moved out to get info. Bad experence.
I highly suggest NOT renting from this company if you plan on moving to Denver. I luckily got out of my lease early due to a fire and honestly was extremely relieved. The entire year I lived there there were constant renovations that are unnecessary and caused numerous inconveniences. For instance the parking lot was repaved twice even though nothing was wrong with it so we could not park there for 4 days (originally told it would take 2 at most but their construction ALWAYS takes longer) and forget about getting your parking fees compensated for that time. I had to quit my night shift nursing job because of lack of sleep due to the constant noise from construction when renovating certain areas ( I took a video to prove how loud it was). They raised rent after doing completely needless renovation such as automatic hallway fresheners ( the property did not smell bad and none of the tenants i talked to thought they were at all necessary). This company is so blatantly obviously about greed and do not seem to care whatsoever about the fact that most people in the price bracket are struggling young adults. They clearly do these renovations to justify raising rental prices and I truly believe they think their tenants are too stupid to catch on, looking at the other reviews, seems like most people are onto their MO. If you read this RedPeak, please understand your reputation around Denver is not good and is not getting better, knock if off with the bells and whistles renovations and listen to what your tenants really want.
As a new employee and new resident. This place is great
RedPeak Properties has, in the last two-three years, moved into Denver and bought up multitudes of properties around the city. My experience has been one that they are very slow to respond to maintenance requests and, often, when they do, do not get the job done correctly. They seem to prioritize property accumulation and property "beautification" and marketing over tenant needs. For example, they took several months to get the trash collection scheduled often enough after they first bought the building. Trash would regularly accumulate next to the dumpster in the carport. Despite being emailed photos of the trash overflowing on multiple occasions, they STILL took months to correct the issue. They took two weeks this year to get the air conditioning working properly at the beginning of the summer. They took one month to get the fire alarm system fixed so that it would not alarm continually at the entrance of the building this summer. The grounds of the property are regularly unkept--littered with dog feces and dead grass from dog urine. Their policy of being "dog friendly" is one that allows for two dogs of ANY size to be kept in these small apartments. They took five months to put a stop to the incessant barking of dogs upstairs from me despite regular complaints from at least three neighboring tenants. Complaints provided by me were accompanied with audio recordings of the loud dog barking--the manager once responding in what was to me a sarcastic tone "....well, dogs do bark, don't they?" They rent has gone up on from 1150/mo when they bought the property roughly two years ago to now 1400/mo AND the quality of service has gone WAY down. I expect much more from a property management company and cannot recommend strongly enough NOT renting with RedPeak Properties.
No matter what, my best experience with Red Peak properties has been Bailey. She made me want to stay when I all I wanted was out of my lease. She took over for someone and jumped right into helping me with the the issues that I had. She is a rock that you can lean on. She's never dismissive to your concerns. Not only is she incredibly professional, she is also incredibly kind and an amazing person. Thanks Bailey!
Unethical, Unprofessional, and Untrustworthy. Sure, there are reviews saying they are the best.. and I could have been one of them the first 6-9 months of them managing the building I was living in when they bought it. However, that all changed after a couple interactions with them involving actual tenant/landlord issues and how little they will care or do. Just read how many reviews over the past several years sound so identical, especially if it s a building they take over. Whether it be a specific repair, a reoccurring logistical problem (parking lot, mailroom, laundry room), or a lease/billing error that takes weeks and hours on the phone for them to admit and fix. Rent has doubled in 5 years, projects are done poorly and with little planning, and they just don t seem to actually care or do business as they proclaim all over their website. Unless there is no other option, or you have your heart set on a specific building they unfortunately own.. with every ounce of my being I recommend RUNNING AWAY and avoiding this company at all costs. They are terrible people.
Beware! Red Peak collects security deposit upon application- even before your application is approved! My daughter ( the applicant) went in person to the office to discuss and was assured the deposit would be fully refunded if application was declined. Not true! 1 week later, when application was declined she was informed the security deposit was now "locked" and could not be refunded. Beware! Dishonest!
Management is GREAT! They get back to your emails in a timely manner. The apartments have some "personality" aka you MIGHT have to plug your dishwasher into your sink..... but hey! For the price/location (I lived in the Cap Hill one), it's worth it!
Yessica answered the phone when we called to ask questions about construction. Construction is constant and loud in the early mornings, waking us up before our alarm clocks do, so we wanted to find out how much longer this was going to go on and if there was any way they could move the construction start time from 8 in the morning to a later time so we could wake up without our apartment shaking. Yessica talked down to us and treated us like we were bothering her. She acted like we had no right to call and ask questions. This is how all of the RedPeak employees have treated us. When we first moved in they told us there would be no renovations and within the first month of living here there were renovations being done every day. They shut the water off all the time, leave the back door for anyone to walk in, and freely spray chemicals that stink up the whole building. I would not recommend RedPeak to anyone. There s never anyone in the office in the building to talk to and when you call to ask simple questions they will shame you and treat you like trash. RedPeak does not care about you or your problems. All they care about is your money. Worst company I have ever dealt with. Please, if you value your sanity and want to live in a nice environment avoid RedPeak at all cost. They are money hungry and have huge appetites.
Moving from crappy place to crappy place, it's refreshing to have RedPeak as my manager AND owner. I'm tired of all the out of state companies that think they can come here and take advantage of us. Glad RedPeak is local to Colorado, they can't hide from me when I have a problem haha!
I lived at 825 Dahlia. During my residence there occasionally things in my apartment had gone missing. I lived alone and my apartment was a studio. Many people have moved out due to the insane rent raises in which redpeak has made. After my lease was up I decided to renew. There had been a smell in the hallway where there were only two apartments one of which was mine. The smell was a sour odor and which I'd guessed was from fluid leaking from somebody's trash bag on the way to the dumpster. The office manager Nicole Garth took it upon herself, and against the terms of the lease to enter my apartment and that of my neighbors without any notification or consent. I found out about this because I had 1 plant that she didn't like and also a carton of cigarettes on my dining room table. I came home to a letter taped to my door with pictures she had taken. She wanted to charge me $250 for smoking even though as a smoker I only smoke outside. I have numerous friends and neighbors that will testify that there was no smell in my apartment and also that I did not smoke inside. Also she wanted to accuse me of manufacturing and illicit drug for having one plant which is perfectly legal in the state of Colorado. So I was given the option to either comply or vacate. Comply with what? Having my privacy violated? Not being able to get any sleep because I'm worried that somebody might come in or while I'm getting out of the shower? As far as I'm concerned this is not a good business practice. I would urge anyone that is thinking about moving to a redpeak property to seriously think about if they want someone possibly coming into the residence unbeknownst to them. It is against the lease policy to change the locks so you will be pretty well stuck. I decided to move. Into a hotel for the time being is this came about just before Christmas. Thank you for destroying my holidays redpeak! As to the things that have gone missing, I understand that the evidence is purely circumstantial. I am still waiting on the return of my deposit to this date. I am also in search of a lawyer because I feel that my rights have been violated. Thank you for reading and please leave any helpful advice in the comments.
I am a vendor that works with Red Peak. The Red Peak team is very professional and has a great team to work with! Red Peak pays in a timely manner and we thoroughly enjoy our partnership with Red Peak.
While the maintenance team is excellent, the managers are not. Dog trash bins spill over weekly, more than 30 lights out outside the buildings, advertises 23/7 concierge service, but doesn't offer that service. Rent is raised yearly.
I never leave reviews but they deserve one. An incredibly greedy company. read contracts very carefully, as there are many things in there (moving-out related) that defy customary renter procedures. Would never recommend them to anyone
Redpeak/7s Denver Haus is a horrible slumlord stay away at any cost! Dishonest as the day is long. Would not recommend to anyone. We spent 6 horrible months under their regime and will never do it again! Do yourself a favor and look anywhere else you can!
A very smooth and professional experience. We signed a lease and moved in in less than 2 days. Special thanks to Michaela and all her hard work as a leasing agent. She works hard and works hard on weekends.
Worst most unprofessional company I have went encountered.. absolute joke.
As a past resident, I am disappointed in the manner in which you handled the move-out procedure. Your "charge first, ask questions later" attitude is unprofessional.
I am not sure who to contact anymore who can assist me with my hot water problem in my kitchen. I have filled out numerous maintenance requests. For the past 4 months during the pandemic, I have had no hot water in my kitchen. I have emailed the Manager Kristen Burton several times to try to get this situation resolved but she has offered the most unacceptable customer service as well as lack of communication. Zack Kurtz, our wonderful Concierge has been most helpful as he came up to my apartment last week and allowed a video where he turned my water on for 10 minutes and he says in the video there is no difference between your hot and cold water, it is always cold. I went up to Julie's apartment tonight and was able to confirm no hot water at the kitchen sink. We let it run for a while too. I WAS able to get hot water right away in the bathroom. Just wanted to pass this on, and if someone can follow up again with Julie tomorrow to see if there is anything we can do that we have not yet thought of. Thanks! I appreciate your work during this pandemic and understand that you may not want to move at this time. However, we have tried for months to discuss your renewal options with no communication. We are now at your deadline and a decision needs to be made. Maintenance has searched your entire stack of apartments for a water issue and there is not one. We still have never been able to verify a lack of hot water in your kitchen- every time my team has come up to check the temperature, it has been hot. I m not sure what we can do when we cannot find a problem, or even verify that there is one. We do not get complaints of hot water problems from anyone else in your stack of apartments. You will be converting to a month to month rate of $2705 (the 1 month price in your portal) beginning August 1st, since you have yet to select a renewal option or respond to our renewal emails. Please login to your portal and select a renewal option today to avoid this increase. You will need to sign your new lease by the 31st to avoid a month to month charge and we must have the time to generate those documents. Let me know if you are just going to go month to month or what term you are considering signing and myself or Delaney can talk through it, but the discussion does need to be today. Thank you, Kristen Burton, Community Manager I am not working in the office this week, I m working from home with my 5-year old. Please let me know if you are wanting to discuss your renewal- please give me an idea of what you are thinking and I m happy to talk through it. I can give you a call shortly if you would like to discuss over the phone. I talked with Jeff and he has ordered a new kitchen faucet for you. We will replace it as soon as it arrives. We will try going that route next. If that doesn t work the next step will be calling out a plumber to see if they can locate an issue in the plumbing stack that we were unable to find. Thank you, Kristen Burton Our market rents fluctuate and can change as often as every day. I understand all communities are currently running great specials for new move-ins during this time. You should also factor in the time, cost, and energy of a move. When we agreed on your rent amount one factor in that price was your insistence on doing a 6 month lease instead of a longer term lease. The best price lease term (11 months right now) move-in price for your apartment is $2077, not $1800. Your current rent is $2165 for the 6 month lease you signed. Are you looking to sign a longer lease this time? If so, I can see what I can do to get approval for a decease rather than keeping you at your same rate, which is the offer currently available on your portal. Let me know what you re thinking and I will see what I can do. Thank you, Kristen Burton Hopefully you will have some ideas on how we can get this unfortunate situation resolved. Thank you!
Former employee here, STAY AWAY from these people! Be it an apartment or a job, SAVE YOURSELF
I had a great experience with my first lease at RedPeak in 2018 and look forward to restarting my second lease with RedPeak again in a few weeks. Kevin Lucero and his team have been incredibly helpful.
DO NOT RENT FROM READ PEAK, EVER. This group manages many types of properties from high end units to older buildings that they have acquired over time. The building I live in was purchased by them in Late February 2019. Everything started off on a good foot. But as 2 months now have passed, this has become the worst rental experience ever. First, the remodeling of other units began in my building. At first, I was excited to see changes taking place so quickly. I even stopped into the office and spoke with Bethany to thank the company for taking such quick action to bring the building up to date. I asked if it would help completing the updates if I moved into another unit so they could finish all the units on my floor. Sounds like a great idea right? A tenant offering to move out of the apartment they live in so work can be completed.Bethany said that they would be happy to cross that bridge at a later date. Well, I followed up on it again this month as the remodeling continues. Her response this time was more in tune with being happy to move me to a new updated unit. The upgrade would cost 250 more a month. Let me be clear, I offered to move to help the company complete upgrades on my floor. The upgrades aren't more than them removing carpet and replacing it with laminate flooring. So, I'll pass on that. As the third party contractor continue to do work in the building, they have no regards for being quiet at 730 in the morning. Banging and hammering has been going on for several sporadic days. IT WOULD BE NICE TO GET A LETTER OR EVEN AN EMAIL TO BE EXPECT DISTURBANCES AROUND THE APARTMENT. Nothing. I called the office to ask when they would be expected to finish but the phone just rings to VM. (Good luck getting a call back, existing residents are not much of a priority). I have also reported that my mail box has been broken into 2 times, mail constantly goes missing from our "secure" building, the guest call box at the door has been broken since I moved in Dec. When I finally spoke with Bethany about my concerns, she said and I quote, "Well, the unit that you live in you got at a really great price. It's not even at full market value." Excuse me? That's your answer... I pay 1035 for a garden apartment that faces the dumpster that is constantly overflowing and being rummaged through. There is nothing better than being woke up at 4 am to the sound of a few people fighting over found objects in the dumpster. Let's get into some more of my frustrations with how this company operates. Out of the blue, RedPeak slides a note under my door stating as of July 1st, residents will be responsible for all the utilities and will be billed back on each month. When I signed my lease, I signed as being responsible for my apartment rent, parking and electricity. But now, you are going to charge us for gas, water, trash, sewer. I might as well own my a home. In addition to that. This building advertised FREE wifi and is stated in my lease. Now that RedPeak owns it, the wifi is non existant with no plans to implement a new service. I'm really frustrated with this group because they are quick to charge more fees, change agreements that are in writing and care less about residents that are residing in their buildings. This building has NO Amenities what so ever. No fitness center, no wifi and no secure way to have mail delivered. I do not normally write reviews, but this is getting out of hand.
3400 E 17th Ave. Came home and for the millionth time someone was parked in the spot I pay for. It's been red peak employees before and this time it was two employees and after telling them, they said it was an emergency and walked into an apartment and closed the door. My boyfriend had to knock on the door and ask if they were serious about just ignoring us and finally they came out and moved it. We've reported it multiple times and once again informed the red peak employees who did it. Unfortunately they don't care and we have to suck it up while we live here. They also have not responded to our complaints that hot air continued to blow in our apartment even after lowering the heat all the way. Nothing was ever done. Update June 2018: cornerstone now owns the building. This has happened once and the woman left a number at which she could be reached if the owner of the spot came back. We called her four times before she answered. She said management told her she could park there. We told the new management and he assured us he d let vendors know to stay out of the parking spaces. Haven t had issues since. We emailed about a couple of maintenance concerns and they came the next day and resolved everything. I think the new management will be way better for this place.
Terrible management company, treats tenants horribly. Avoid renting any of their units.
Writing a review on both of my emails simply because that truly is how awful this company is and i want to save people from The Slumlords of Denver. Lived in 1412 steele for 3.5 years, within 6 months of them taking over, i was gone. - had to call the public health department to get the heat turned back on in BELOW freezing weather. it wasn't broken, they just didn't want to turn it back on and told us to 'put on a sweater and get blankets'. After the health department demanded they turn it on within 24 hours they suddenly miraculously were able to do so???? LMAO Y'ALL. - told me that they 'promised a dollar amount to their investors' to warrant a >20% rent gouge in 1 lease cycle. As if my money is there's to spend. k. - told me i was lucky for that low of an increase cause it was still 'below market value' - totally inhuman drones that work there who have no sense of how to treat people. I wonder if they're so hardened by screwing honest people over or if they're just sadists? could be both! - marcia/marsha is a horrible person, you should be fired dearest. <3 <3 <3 - no discernible added benefit. - painted the hallways puke green/yellow - honestly i can't think of anything good. CHECK OUT THE EMAIL ATTACHED MY FRIENDS.
