Red Hawk Fire Protection, LLC Reviews

Excellent Fire Sprinkler company. Delivers quality work on a consistent basis. Highly recommend!

This is a company run with integrity. Anyone telling you otherwise is either nearsighted without the information needed to judge what construction company standards should be, has unrealistic expectations or is downright lying.

Came home to a pump running the other day for my home sprinkler system. I ended up calling red hawk for service. Brook the dispatcher was polite and helpful. She dispatched a truck from Marysville wa to eatonville wa. A bit of a drive but ok. During the conversation she explained to me that it would cost me 135 for him to show up. Minimum of an hour. After that of course I pay per hour. He shows up and was professional. Unfortunately he didn t know how to work on my kind of pressure switch. We got it to shut off after about ten mins. He took pictures and left. Here comes the fun part. I get a bill a week later for 564 dollars. Not only did they charge me drive time but also an extra 50 dollars for the truck. So I emailed her to ask what was going on. You know for ten mins of time I think getting paid 135 dollars wasn t to shabby. She fixed it and said she thought I was outside there service area. So drive time was added. Great I was happy until I get the next bill. 345 dollars. Now it s a minimum of two hours and still the 50 dollar truck time. Needless to say I m not happy about it at all. Not only was it explained to me that the minimum was an hour but nothing was discussed about a 50 dollar truck charge. I don t recommend this company at all. Yes they were polite but if you want to be charged out the ass pardon my expression go right ahead. I HIGHLY Recommend shopping around. Never will I use this company again nor should you. Hidden charges. 345 dollars for ten mins. I can handle the 135 dollar charge.
Never again.

This fire protection company doesn't help there employees who work very hard to make the job work even though there engineering dept. Is screwed up. What they end up doing is using there employees to catch up the jobs that are behind so that the employees sprinkler fitters have to work faster than normal and are put into untenable positions. With that said accidents happen and when they find out you got hurt thtough no fault of your own they fire you and make false allegations about you. I would not recommend this company to work for to anybody. Plus they age discriminate and thats illegal.