Talon Cinkovich Review of Red Hawk Fire Protection, LLC
Came home to a pump running the other day for my h...
Came home to a pump running the other day for my home sprinkler system. I ended up calling red hawk for service. Brook the dispatcher was polite and helpful. She dispatched a truck from Marysville wa to eatonville wa. A bit of a drive but ok. During the conversation she explained to me that it would cost me 135 for him to show up. Minimum of an hour. After that of course I pay per hour. He shows up and was professional. Unfortunately he didn t know how to work on my kind of pressure switch. We got it to shut off after about ten mins. He took pictures and left. Here comes the fun part. I get a bill a week later for 564 dollars. Not only did they charge me drive time but also an extra 50 dollars for the truck. So I emailed her to ask what was going on. You know for ten mins of time I think getting paid 135 dollars wasn t to shabby. She fixed it and said she thought I was outside there service area. So drive time was added. Great I was happy until I get the next bill. 345 dollars. Now it s a minimum of two hours and still the 50 dollar truck time. Needless to say I m not happy about it at all. Not only was it explained to me that the minimum was an hour but nothing was discussed about a 50 dollar truck charge. I don t recommend this company at all. Yes they were polite but if you want to be charged out the ass pardon my expression go right ahead. I HIGHLY Recommend shopping around. Never will I use this company again nor should you. Hidden charges. 345 dollars for ten mins. I can handle the 135 dollar charge.
Never again.

Comments: