On sept 22, 2020 i received a letter stating my ba...

On sept 22, 2020 i received a letter stating my balance due was 0.00 the is stated i owed 134.78 by dec 15, 2020 so i called real time and asked them what this was about considering i paid them off in july after making 2 paymentd of 135.00 on july 8th and july 24. And told the woman that i hadnt received any statements since june that i still owed this bill. She stated that when your in good standings they dont send you a bill she stated i was due oct 15, 2020 the remaining 134.78 i told her thats a crock that she already counterdicked the information from what the letter stated, i also informed her that since oct 2019 that the company was charging me late fees and every time the late fee was a different amount she stated it was 4.34 i told her i beg the difference i have the bills showing otherwise when i wasnt late in the 1st place, and that they were holding my checks till after the due date she stated that was illegal. Told her then if its illegal someone needs to go over my account and refund me my money she stated they wouldnt do that told her someone is pocketing money cause peoples accounts to look late when there not i read dates all the way back to dec 2019 to prove i wasnt late even had a double payment in april to get this account paid off.. kept telling her my account was paid off and if i sent another 135.00 yesterday that i better get it back plus all the late fees i was charged when i wasnt late. How can a person send out a payment on the last wk of a month or the beginning of the month if payment aint due to the 15th then they wait till after the 17th to cash it then nxt bill charge a late fee or even have double payments paid in 1 month but still get charged a late fee thats illegal or scammin money from people..not counting the fact i told her that when real time took over my acct from ditech i was 2 months paid ahead cause 1 payment went to ditech same time i received letters about rtr taking over the acct so i sent rtr a payment to keep in good standing cause didnt know id have a 30 day grace period between the 2 companies during the switch and even told her that if i missed 1 month i was still consider 1 month to the good cause i was ahead by 2 months leaving me 1 month ahead..i hope to never deal with this company again very shading and i double they will look over my account and correct there fraudulent actions..this company had been sued over 200 times and looks like ill have to get an attorney to sue them again for there miss handling of late fee charges for on time payments for not sending bills for 3 months then out of the blue say i still owe money..