I keep reading raving reviews about RC auto and Ro...

I keep reading raving reviews about RC auto and Roger Camping but my experience was very different. Yes, Roger appears to be very pleasant and is quite eager to share how he came to be such an "honest" car salesman. He "educated" me about leasing,etc. He was quick to advise me that it did not matter which car I purchased as his fee of $893 would not vary. He was also quick to advise me that the $893 was added to the "invoice" price and I should feel free to call/e-mail with any questions I might have. I knew exactly what new Lexus I wanted and would pay cash for it. After our meeting, I e-mailed him to ask him how the invoice price was determined and knowing that auto companies have rebates, did this include this. I never received any response after several e-mails/txt msgs. I then txted and said that since I was close to buying as my present lease was coming due I would need to meet to get a price. Imagine my surprise when 3 days later I received a "dear John" letter advising me that if I were looking for the lowest price in purchasing my new 2018 RX350 FSport, he would have to bow out. He then proceeded to tell me that a Lexus dealership would try to add all these options I did not need and charge for them. I just wanted a price. I could not get a price from him. When I responded with my surprise-again no response.
That was my experience. Very unprofessional. No response to my questions/calls/test msgs except for the one which was a "dear John" letter. I am not sure why he would turn away a cash paying customer. I am a professional (Medical Doctor) and Roger and I spoke how word of mouth was the best advertisement a business could get. The opposite is also true. I cannot recommend Roger or RC auto. He could not even give me the courtesy of a response as to why he "dismissed" me.