I was perusing the review for RC Auto and Craig in...

I was perusing the review for RC Auto and Craig in particular, for it had been a long time over due, to write my own review that is! Allow me FIRST to respond to Ms. Head - WOW - now that is what I categorize your comments, alas as SAD and hard to believe comments...

My family and I and over a dozen friends now including expats from other countries have used Craig and now Mandy for over 18 years! We bought our first vehicle, a Toyota Rav4 and we STILL have it; then went onto a Nissan Maxima and now we are in possession of a Ford Edge along with a Toyota i'M. NEVER have we had a complaint, on the contrary, Craig and Mandy have given us the ULTIMATE customer service. For our Nissan we were unable to meet up with Craig and so he volunteered to drive the car to us to test it. Then there is the time he helped a young woman starting her career (a very close friend of mine) from Alaska now living in Washington purchase her very first car and she still talks about the incredible positive stress-LESS experience she had with Craig. That was 6 YEARS ago! He was also kind enough to help foreign students whom I had met and were studying in California, because they needed someone to trust to buy their cars cash. He took a great deal of time to help them through the American process of buying a car and even guide them in terms of auto insurance (Thankfully he and his team have licenses to offer their services in CA).

The other favorite story of mine is when I called up Craig to help me help an immigrant family from France, who had of course NO American Credit history, and even with their Green cards they could not get ANY car loan anywhere no matter how significant their deposit was. BUT THEN, there WAS Craig - with a solution, also because he trusted me, he new he could trust this couple, and so, he moved the Earth not only to help them get their first car in the US but most importantly he succeeded rather quickly to find a bank that would secure them their FIRST AMERICAN LOAN...I still remind them how very FORTUNATE they were to have RC AUTO and Craig on their side, because I know all too well how hard it is to buy any such large item with no credit history as a foreigner.

My last favorite story is that I often am asked by strangers in parking lots if I want to sell our beautiful Fire Bronze Edge or the Toyota Rav4 - both are such reliable cars - of course my answer is no, BUT i willingly give out Craig's contact information at RC AUTO ...I have done so, with NO hesitation and continue to do so, for now ver 18 years. Some have asked me if I get some sort of kick back - my answer: YES, absolutely - BEING KIND and HELPING ANOTHER SOUL is my motto and in this case, guiding others in their quest to purchase or even leasing a car via RC AUTO - a trustworthy company along with the ultimate professionals such as Craig and Mandy worth sharing the information. Our long time experience with them has ALWAYS been (for my family and our friends) a simple, easy, non-stressful and even efficient experience - NO surprises, no extra costs...etc. Even their auto maintenance service excels in time and efficiency!

Thank you Craig, Mandy and RC AUTO for making our lives -- in terms of buying, selling and or leasing a car -- as simple as it is for me to cook a feast for 20 on a weekend! :)

Wishing you a safe and productive summer to all at RC AUTO.
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