Ramada Bowden Hall Reviews

Clean, comfortable, well-staffed, seems to be very recently updated. And despite nearby motorway (audible in car park) my room is totally silent - perfect for business users.

We have just had an over night stay with you and it was very injoyable the staff was very helpful and the waiters in the evening were very helpful to I would like to mention a young man name Ben who looked after us through the whole evening regards Mr/mrs/ Chris brown room 336

Lovely food, lovely staff, lovely room, lovely place

Really nice venue, rooms are a little tricky to get to but that's a function of the size. Staff were wonderful

Only stayed for one night as a bit of a treat. Hotel is set in generous and well maintained grounds, plenty of guest parking. My room was on the top floor. There's no lift so if you have mobility issues please make this clear when booking. There is a wheelchair access lift up to the first floor. The hotel is quite an old building and the room didn't have air-conditioning, but a desk fan was provided and worked well enough. The outside wall of the room was curved and had three windows so the view from the room was fantastic. The room was very tastefully decorated and furnished and the large bed very comfortable. Bathroom was the usual bath with shower, again very tastefully decorated. Dinner with a bottle of wine was a bit on the expensive side but the taste and quality of the food was fantastic (as was the wine and the cocktails). All the staff were incredibly efficient and friendly and although I was only there for the one night I thoroughly enjoyed the atmosphere, the surroundings and the food and the overall experience and left feeling relaxed and refreshed.

We went to a New Year's Dinner with a Free Casino and a very good live band. The good was excellent as was the service.

Had a meeting here, well looked after, good food, very nice staff.

Rooms are clean n tidy and the WiFi and showers are great. The staff are friendly and attentive... we stayed on a special offer of 3 course dinner and breakfast... the dinner was very good but not massive (doesn't really need to be if u have 3 courses) and the breakfast is help yourself with a good selection... if we come this way again there's a good chance we would come back... good views and closer to Gloucester than I expected.

Lovely setting and friendly staff. Good food but breakfast could have been a lot hotter and a choice of eggs would be nice. Room on top floor and no lift. Not as fit as I used to be. Overall a very nice place.

Fantastic atmosphere, Wonderful helpful staff. Amazing building and grounds. Coping very well with the covid regulations. Dome pods for dining in. Food was beautiful. Well worth a visit.

Good first night and food, change of staff last day a let down as far as food and staff

One of those hotels you can't forget! Beautiful inside out, definitely worth Visiting or staying over

Much better now modernization as been done all though not to my taste
Good good.

Fabulous location & lovely afternoon tea. Great, would go again.

A very nice setting and well decorated restaurant area. The place seemed a bit understaffed given a big party was visiting with only 2 waiting staff in the restaurant and bar.

Stunning hotel with fantastic food. Rooms need a/c though.

this hotel turns into a nightclub at the weekend. the screaching and wailing from the karaoke which had the most bass i have ever heard, rattled through my room until midnight. repeated attempts to ring or find any night staff were fruitless. so after my 4.5 hour sleep (due to working in the area so early start) i looked forward to my 2nd nights stay here after a long day at work.
wait, who are all these people outside oh wait..... another party booking. after speaking to the manager she told me this one has a late licence until 1am. she wishes me good luck in finding another hotel in the area. nice customer service!
i only gave this place 2 stars as the bed was comfy.... i had plenty of time, awake, to appreciate its comfort.

i would not recommend this place unless u want to party and can hack people murdering you favourite tunes at the top of their tone deaf voices.

Beautiful hotel with extensive grounds service was impeccable and rooms were spacious

Excellent service, good food, comfy room, lovely setting.

Great location, we have attended 2 weddings here now and not been disappointed on either occasion! Highly recommended!

Very nice setting. Food service a bit slow in restaurant..

Very nice place and staff's are warm and friendly good service and the food is good.

Lovely recently renovated hotel although some of the decor in rooms still dated. The grounds are beautiful and staff excellent

Nice but needs improvements... Quite nice as you approach from the road. The main room is very beautifully decorated. The classic room was spacious and the bathroom was clean. The room included a twin size bed and a double . It was actually two twins pushed together to make an American king. It was only uncomfortable if you slept in the middle as you could feel the ridges of the mattress. The food in the restaurant was tasty however service was extremely slow. It took about 25 minutes for a waiter to approach us about drinks and meal for that evening. It took another 25 minutes to get appetizers and another 10 minutes after that to receive drinks. My steak was ok,.. not the best I have had but cooked well enough. It took another 30 minutes to clear our dinner plates and get the bill. We waited another 15 minutes to pay by card but ended up saying charge it to the room. Another table complained about the ten percent tip and I felt bad because the wait staff deserved it but it wasn t their fault that the restaurant was in adequately staffed. The next morning we opted in for the breakfast buffet however most of the warming trays were empty. It seems they had 2 big parties staying that weekend. I waited 25 minutes for scrambled eggs. Additionally I went to get bread and found another guest used his hands to hold the entire bread to cut it. I was immediately turned off. There was no sliced options available. The table holding the coffee was just two containers of coffee and milk. No labels on either and partner has a dairy allergy and no other options provided. The staff was nice. I admired that they hire young people in the area to work here however they were completely overwhelmed and did the best they could given how full the hotel was. I think management should take a look at how many staff they have vs hotel occupancy. Cutting corners ruins the entire experience. I believe an additional person during dinner and breakfast would have made a major difference. I would stay here again but would not dine. Check out was easy and the lady at the front was very nice.

First experience on arrival not impressive!!
Receptionist absolutely rude . You can t expect nice greeting there.Room very disappointing!Bath was blocked so having shower left us with freezing cold water to go in to have morning shower.
For the price we paid going for races, beyond expectations.
Only bed and breakfast was nice.
Not going back.

Great rooms, great service, friendly helpful staff. The food was lovely , thanks you sammy and jack !

Beautiful hotel and the reception staff were so welcoming. The views of the garden from your room in the morning are wonderful. Rooms are really nice. Very clean! Situated in a beautiful location. Highly recommend

SOOO friendly and helpful!! Couldn't do enough for us and the room was lush! Cracking bed too

Amazing afternoon tea and amazing service. Perfect!

Pleasant place to stay, staff are great and rooms are above average. Charge extra for breakfast though which needs looking at.

Location is great, but we were very let down by the appearance of the hotel and the quality of the food. Not recommendable.

Very very odd location,
The road was too narrow.
But the view is really good and cosy.
Very secret place feeling.

Sadly no lift at all, and my room was 4th floor.
Dinner and breakfast was very good standard.

What a lovely suprise this place was....nicely furnished, friendly staff...great outside space....

Today is December 22, 2015, near Christmas. I am very happy to have the opportunity to stay at the Moka Hotel. We stayed in Room 335. This is a very beautiful place, and the service is very thoughtful after coming. A typical English country meal is served for dinner. The environment around the hotel is also very charming. Handsome and handsome waiter is very cute.

Lovely, Classy, friendly relaxing Hotel we live locally just love everything food is Excellent too

Excellent! But for the money I didnt expect a buffet style breakfast

I don't know about hotel, but function suite excellent with good parking in pleasant surroundings.

Fabulous place to stay and just chill and great places to visit close to hand

Our experience was a beautiful quiet hotel, exquisite surroundings, particularly liked the lake with a couple of Ducks on it. Such a charming building. Really impressed. Staff= Reception were very polite, charming and welcoming on arrival. Could not do more to help. Bar & Manager= good sense of humour, made us welcome. All Restaurant staff= polite, helpful, friendly. Food was of a high standard throughout. We will be back - Highly Recommended for a Romantic break.

It's a quiet and expensive place to go for a drink. Probably a typical hotel bar in that there's not a great selection of drinks on offer. Staff are always welcoming though.

the room was incredible! such a shame the food was absolutely disgraceful.

Lovely hotel in a nice part of Gloucestershire with large grounds. Friendly staff. Food is ok and drinks are pricey.

Great hotel! Courteous staff. Choose a room on the ground floor to have more freshness ;-)

Beautiful hotel, lovely grounds. Staff attentive and helpful. Room size good. Full English breakfast was delicious and our evening meal was superb.

Clean,tidy,friendly staff & in nice surroundings,food was lovely to.

Stayed here a coupe of weeks back. Reception is a bit weird, small and the staff stand behind a small table, not a counter. It can get a bit tight when a coach load pulls up.
Stairs only, no lift. Rooms are big, with big bathrooms, or at least mine was. Wifi is poor, doesn't reach all rooms.

Staff were good, helpful.

Generally it's a bit rundown apart from the bar etc.

Bed was nice, comfortable but I didn't get a good night sleep.

Food, starters - calamari, tasteless. Mains - burger, chips were good but burger was over cooked and burnt in places, did taste good though.
Beers, a good selection with a couple of good local ales.

Breakfast was poor, bacon overdone, sausages were a cheap type

Big downside for me, I left my watch in the room. Called and dropped by on the way back but it wasn't found

Lovely room overlooking the gardens. Christmas party going on the Saturday night but didn't hear much. Breakfast lovely and staff also lovely

We visited Bowden Hall for a Christmas dinner and all the staff were super helpful in making sure we had a great time. Special mention to Archie for saying yes to all our requests, and also to Stephen behind the bar for accommodating our laptop and my constant trips into the storeroom to change the song :)

Lovely staff... bath room a bit dated amazing grounds and building

Excellent service and food, beautiful room and great location

Night staff were excellent. Those in the morning not so. If breakfast is advertised to start at 0630 then it should start at 0630.

Visited for a conference. Staff were helpful, but need more signs about to direct to facilities and to rooms

Receptionists were terrible. When I checked in bad feeling, when I checked out with different staff obviously worse.
Apparently there was no lifts in the building. My room was on 4th floor and I asked porter service. They charged me on reception. I am sure its gone to company account. Not to porter!!!
Restaurant and bar staffs were so nice. They are only one star from me.
I am travelling a lot because of my job. I am also regularly use member of accor. I seriously consider with accor group in the future.

Really lovely hotel and very friendly staff. Nice quiet location but within a 20 minute drive from the centre of Cheltenham. Recently refurbished which has been done well - clean and modern.

On the room /dinner / breakfast deal so you never get a very good room -was OK but in the roof space -and the hotel has no lift !!!! Disabled wheelchair lift to first floor is available tho. Evening meal was a rushed affair considering it wasn't busy -Im sure our main course was made at the same time as the starter because it was Luke warm when it arrived . Service was lack lustre even though we had took the a la Carte option which costs more !!! I can't recommend it ! Bar area is good and not too overpriced. Breakfast on the other hand is a different affair -good choice of cereals / juice, pastries etc and a help your self cooked section with all the usual favourites. Overall OK but not good if you paid full price !

This is a nice hotel and staff are lovely. Reception are really helpful and friendly. Furniture needs upgrading in the lounge as abit worn, but I totally appreciate that this is not a priority when you have been closed for months due to Covid 19. Food is poor in the restaurant which surprised us. It looks great but our mains were bland and tasteless. Also the sponge cake for pudding was hard as if it had been microwaved. I would advise to eat at Gloucestershire Quays which is just a few minutes away by car.

Very peaceful and quiet. Perched atop a hill Out in the sticks with beautiful views and a river running through the lower elevation of the property. The rooms are cozy, clean and of a reasonable size and price. Courteous service from staff and fresh towels delivered daily. The in house restaurant has a good selection of well priced and prepared food along with a wordy wine list. Beware, they have no lift but they do have staircase assists up to the first floor.

The staff are amazing, the building and grounds are beautiful, the food is delicious and the whole atmosphere is welcoming and classy.

Only go for Slimming World but its a lovely hotel. They do fantastic afternoon teas.

Had a fantastic stay here friendly staff great rooms and the restaurant is great looking forward to go back

This place needs an elevator to the upper floors or at least staff willing to help with suitcases.
I found this place lacks attention to detail and needs updating.

Rooms are nice and large, restaurant food is excellent.

A fantastic hotel, luxury and tranquility. Very quiet and green, public transport next. I recommend it, they accept pets.

Nice, clean and warm rooms. The heating was a bit noisy but it was fine.