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D
3 years ago

We been planning to do solar for 3 to 4 months. Re...

We been planning to do solar for 3 to 4 months. Received several quotes and decided to wait as I was not fully satisfied about information received from any of the installer. Later started reading about various equipment, options etc. and decided to do with solar system with SunPower.
I learnt from my colleague that they installed solar system with a local installer, Your Energy Solutions (YES), very happy with the details provided and help them choose system that meets their need. I read reviews and decided to reach out.
From the instance I contacted till I decided to sign contract, I received abundant information that I couldn't locate on-where online. After understanding various equipment (panels, inverters, mounting system) & required electrical code, I decided to go with Your Energy Solutions.
We chose installed 17 LG NeON-R panels with Enphase IQ system. As solar is appreciating asset, we wanted to pay top dollar to get best quality system with big named brand like LG who does more than Solar. LG NeON-R & Enphase both comes with 25 years parts and labor warranty, which provides secondary warranty besides YES 25 years workmanship warranty.
YES team was very prompt in notifying on the install process. I was kept updated on each milestone as steps completed in sequential order. We are very happy with the whole install.
Looking back now, I think I spent of 3 times more in just researching vs. my overall process with YES. If anyone is still researching, please stop and reach to YES. You will be happy that decided to go with them.

S
3 years ago

(Long)

(Long)
The overall experience with YES Solar was excellent. My first interactions was with Praveen, their sales executive Praveen did some preliminary data gathering to prepare a proposal. He then came by and explained very patiently in great detail the benefits of the various systems, the entire project completion milestones and answered tons of questions to steer us to the appropriate system that would fit our current and future needs. A truly amazing professional approach to selling and significantly contrasting from competitors (I went through several competing vendors so I could clearly experience the difference). In fact Praveen was also continuously available to answer questions as I was going through my decision making process. This experience almost single handedly drove my decision to choose YES. They install micro inverters by default which really future proofs the system from individual panel outages.

Then on installation day their crew showed up on time walked me through the entire installation process and what to expect over the next 2 days of the install. Once again a thoroughly professional and efficient working team. They were also there to answer questions and left the job site very clean. Highly recommend the installation team.

Lastly the back office staff gets involved in co- ordinating the inspection and the rest of the completion formalities. Here also the experience was similarly pleasant. The only 2 issues I had were
1. The PGE application to turn on Solar took longer than usual due to some delays in follow ups between YES and PGE etc. In fairness it was late November early Dec.
2. I was also not very happy with the location of the EV charge point, and their quote to move it a couple of feet seemed a bit unreasonable, but again we had agreed on the location initially but after I bought the EV car it turned out to be slightly inconvenient.

Inspite of the above 2 issues I would overall rate YES as one of the best installers out there. A professional team with well executed plans, staring from the sales experience through installation and back office completion. I have been enthusiastically recommending them to friends and their experience has been similar.

Solar is a longer term infrastructure project and investment, so going with a professional installer such as YES who future proofs the system for several years to come is reassuring.

Thank You to the YES team for a happy customer.

E
3 years ago

I had a great experience with your energy solution...

I had a great experience with your energy solutions. They delivered and listened and helped normal people understand solar technology. Overall I had a pretty good experience I would and did recommend to my friends and family. They were up front about cost and were on time on delivering and they were easy to work with. In the end I was happy with the work. The pm the workers and sales supported the project efficiently.

They are able to do things better then the bigger companies I believe when looking at the details.

R
3 years ago

Fast and delivered as promised. Lou was knowledge...

Fast and delivered as promised. Lou was knowledgeable and friendly. He gave me the best deal I can find and backed it but by delivering on all his promises. Had my solar panels up within 4-5 weeks of committing.

E
3 years ago

I talked to Jim, the company founder, he is extrem...

I talked to Jim, the company founder, he is extremely knowledgeable and provide me with great advise. He patiently listen to me and advise me for the best option available for my case. I talked to couple of different companies, but they just get your information and give you price quotes. If you are wondering lease or purchase the solar, he is the right guy to talk with.

J
3 years ago

I had my solar system installed by Yes Energy Solu...

I had my solar system installed by Yes Energy Solutions (YES) in Dec 2019 ..and my hat goes off to Jim and his entire team for creating a culture of consumer excellence and exceeding my expectations in all fronts. I did a walk-in late Oct (appointments are recommended) but was able to discuss my solar options with Gary S. The Dublin office and showroom was small, but you ll find an assortment of the latest and top rated / market trending panels. I decided to go with LG360Q1K-V5 NeonR Prime Black panels with the Enphase IQ7+ inverters. Personally, I ve always felt solar panels distress the aesthetics of a home; so I went the sleek black panels without the horizontal/vertical patterns, while keeping max performance output in mind. I was able to negotiate rates with YES, but not by much. At the end, although a premium was paid, it was money well spent. YES handled all the building permits, technical drawings, organizing walk-throughs with the city, connecting my panels with PG&E to the grid, and more. Celeste and Ashely constantly kept me informed of every step and milestone. A HUGE shout out goes to the Purple team who worked the day after Christmas to install our system. Team Purple (Alex, Omar, Ismael, Matt) did an outstanding job; they were courteous and professional. Don t take my word for it, look at the attached photos. You ll agree these guys take pride in their work, ensuring installation was watertight sealed, wires perfectly organized, and panels true and straight. The customer service doesn t end there; after setting us up with PG&E and the job was done, Franki from the office sent a few followup emails to ensure they are here for us should we have any issues. We re able to monitor our system and see exactly how much each panel is producing. Hopefully we will not run into any issues, but if we do, I know YES will be there for us. I recommend YES without hesitation for your energy needs.

K
3 years ago

I contacted a few different installers for quotes ...

I contacted a few different installers for quotes and details on solar panels. During this time, I also contacted Praveen from Your Energy Solutions and I could clearly see the difference from the other installers. Praveen came over to meet me with his laptop and spent at least an hour going over the various types of solar panels, advantages of using microinverters and roof mounting options and explained in great detail how the panels need to be positioned and how the PG&E net metering works. I decided to go with LG 330W AC panels which come with integrated Enphase micro-inverters. Compared to the string inverter technology used by the traditional solar installers, the Enphase micro-inverter provides several benefits that I found very compelling - including the parallel connection, safer circuit voltage and longer warranty.

Praveen provided a very competitive quote and I decided to proceed with the contract. I also visited the Your Energy Solutions warehouse in Dublin and Daniel showed me how the LG panels and explained their roof mounting hardware. I liked how their team was very accessible and patient in explaining all the technical details. I appreciated how responsive Praveen was whenever I had any questions via email, phone or text. Currently, I have a fully functional solar panel array connected to the grid and basically covering all my electricity needs. I'm also able to monitor my system from the Enphase web and mobile app. Based on my positive experience, my coworker also decided to go with Your Energy Solutions instead of a big name brand vendor.

R
3 years ago

From start to finish we had good experience, we ar...

From start to finish we had good experience, we are given accurate information, Praveen was helping us with the plan and quote, he is knowledgeable and knows exactly what the customer wants. YES is very easy to work with, trust able. We are glad that we chose YES Solar for our home.

T
3 years ago

Fantastic experience from start-to-finish. I reac...

Fantastic experience from start-to-finish. I reached out to a dozen solar installers in the Bay Area, and my family is very pleased with the pricing, service, and products provided by Your Energy Solutions. The day of the install could not have gone smoother, and the system has been working as promised ever since.

T
3 years ago

YES installed an entire new solar system for me. T...

YES installed an entire new solar system for me. The experience was as painless as any construction job I've ever done. They did what they said they were going to do when they said they were going to do it at exactly the price they quoted, dealt with all the city and PG&E paperwork, inspections the works. It's as easy as it ever gets.

R
3 years ago

a great job managing the project from start to fin...

a great job managing the project from start to finish but the crew should be more careful during their walk around to clean up after they finished as I found several nuts and bolts that must have fallen off the roof during installation. Also a few small pieces of cut pipe.

J
3 years ago

Honest work and competitive pricing. Would not hes...

Honest work and competitive pricing. Would not hesitate to refer. Praveen was especially helpful in providing information about the different types of solar panels and inverters which made the process smooth.

K
3 years ago

I have lived in my split-level home for nearly a d...

I have lived in my split-level home for nearly a decade, unable to use my home office during the uncomfortable temperatures of the summer months. Forced to work from home during the pandemic, I decided to research possible solutions to amend my situation.

Through my investigation I came across Your Energy Solutions (Y.E.S.). From the first conversation I had with the owner Jim Gitas, I have been so pleased with the high level of customer attention. Due to Covid19 and social distancing measures, via FaceTime, Jim and I were able to diagnose the problem with my stifling, hot attic. On that initial call itself he figured out how many solar powered attic fans we would need to vent out the large mass of hot air in my attic.

It took a couple weeks to get the parts but Jim and his team immediately scheduled the installation. On the day of installation, his crew of three arrived early and prepared to tackle the situation. The men were able to install my two solar powered attic fans in no time. The installation and clean-up was meticulously performed.

The very same afternoon the solar powered attic fans were installed the difference was astounding. For the first time in several years I was able to comfortably use my top floor home office. I decided to take measurements a few days later to confirm what I was experiencing. Without air conditioning, my inside temperature was 77 degrees while it was 90 degrees outside. My attic floor was 89 degrees while the attic ceiling at the fan location was 117 degrees (nearly 30 degree difference!)

I am incredibly pleased and greatly satisfied with my overall experience working with Y.E.S. The solar powered attic fans Jim provided are whisper-quiet and very effective in evacuating the heat from my attic. I highly recommend the product and having Y.E.S. install them!

R
3 years ago

Started this Solar journey many years ago but afte...

Started this Solar journey many years ago but after finally deciding to go solar in 2019
Due to last year for the 30 percent fed rebate and also panel prices have gone down
I did check other solar companies but a friend of mine referred me to Your Energy Solutions
So my wife and I went to the company shop talked to Jim Gitas(owner) saw the Silfab solar
Panels we used the Enphase IQ Series Microinverter and all the other accessories that were
Going to be used(also if you have pigeons etc I recommend critter guard,bird mesh to prevent
Nesting under panels)

What i wanted from this was a good price,honesty,and a product that will work for the
Money that was to be spent,after seeing products asking many questions we were ready
To set up the solar order with Jim(and again there were no sale pitches I did chk other solar
Companies with bids)this was in June 2019 and after roof inspection and panel lay out
Let me thank many envoled from Jim,Ashley,Mateen,Ernest,Gil,Bill, and all the in house installers

July 5th 2019 installation was done 14 panels ,Microinverters
July 12th 2019 critter guard(bird mesh) and inspection
Aug 2019 on the Grid everything is working fine

Bottom line do your homework,research,know product difference(inverters,string,micro,etc)
Ask questions a lot (buy,lease,etc)
Think forward(will you buy an electric car etc) this will help for how many panels
And don't panic after all is done,I still panic on will it produce what I need time will tell
I am still a newbe
Your Energy Solution will help and they do even now
Great company and honest,thanks again,Rich

R
3 years ago

Best Price in the Market. Least time spent from th...

Best Price in the Market. Least time spent from the customer side. I spent less than an hour on the entire project. I did not even know whether installation was done till I got the Solar Power Generation Report on PG&E, Enphase monitoring. It was that effortless. You might get cheaper by few cents/W but YES is in Business for longtime, so you can count on them for future issues.

H
3 years ago

Professional, personable, took the time to answer ...

Professional, personable, took the time to answer our numerous questions, competitively priced, fast installation, etc. I would without hesitation refer Your Energy Solutions to family and friends.

V
3 years ago

We got our solar system installed by Your Energy S...

We got our solar system installed by Your Energy Solutions (YES) based on my friend's recommendations. Praveen from YES spent a great deal of time studying and explaining the different options suitable for our roof orientation and consumption. Praveen was very patient in answering all my questions and made me understand the Solar installation process, steps and whats to come. The entire process of consultation, sizing the system and subsequent install was very smooth. Strongly recommended! I am very happy with all the information provided while sales process, project steps communications from operations team and work performed by the install crew teams. Ernesto was great when it came to providing status updates....

M
4 years ago

These guys gave me the best price, were profession...

These guys gave me the best price, were professional & prompt, and even went out of the way to get some complications with city inspection in order. The solar panels have been working out great. Two thumbs up!

S
4 years ago

Our process began with calls with Jim. We were not...

Our process began with calls with Jim. We were not a new installation. He took the time to discuss changes in technology and what made cost effective sense. Once we signed and our place in the queue was things pretty much like clockwork. We had our new solar solution in about 7 weeks. They have very solid guarantees that create confidence in their product. They are not tied to one provider which means a better overall price, performance, and product. If we decide on batteries, they will be our first call

R
4 years ago

Good guys! Better price for a better product comp...

Good guys! Better price for a better product compared to other proposals. Courteous,, on schedule, and communicated reasonably well on status of project, permits, etc. A couple of minor areas where they can improve communication and better manage customer expectations. 1) We were told at the last minute to go get paint that matches our stucco color so that they could paint the conduit to pass City of Fremont inspection. 2) We were surprised/concerned at how many tiles had to be replaced. They did it but we had no idea that it would be in the 50 - 75 tile range. Lastly, customers should ask and understand the extent of work involved in the garage and outside the house.

g
4 years ago

My husband and I had a great experience with Your ...

My husband and I had a great experience with Your Energy Solutions. We began our project with YES in September. We were trying to get the solar panels installed this year to take advantage of the tax credit. Our project manager kept that in mind as our project progressed. Although I was initially told that installations with the company was currently being scheduled in December, we actually got installation in November and the project was completed by the beginning of December including permitting and connection with PG&E. Each step went smoothly. The installers were on time and efficient. They cleaned up when they were finished, and outside of having the new panels on our roof, you would never know that they were there. We had the same good experience with the young man who set things up for the city inspection. When a few things were called out (even one that had to do with prior permitted electrical work that was no longer to code), YES took care of the fix and our system passed inspection. We had initially planned for an EV charger, but was told that there would be an additional $1,800.00 cost for additional conduit due to the location of our electrical panel from where the EV charger would be placed. Since this was in anticipation of getting an EV, we decided to cancel the EV charger. Our project manager, Jessica, immediately did a change order and removed the cost of the EV charger from our contract without question or pressure. Final payment wasn't due until our project passed inspection. We never felt any sales pressure from the company during the entire process. We could not be happier with the service and experience we had with YES.

W
4 years ago

Y.E.S.did a great job for us from start to finish....

Y.E.S.did a great job for us from start to finish. The company is very organized and the project ran like clockwork. It only took 6 weeks from our initial inquiry for our system to be up and running. The actual installation was all done in less than one day. Even our neighbors commented on how quickly the panels were installed. Everyone we worked with -- from sales to project coordinator to work crew -- were all clearly competent and made sure that all our questions were answered and our needs were met. We had only one slight problem involving the awkward placement of the ground wires, but the company was quick to remedy that situation. Other than that, we couldn't be happier with our solar installation.

B
4 years ago

My experience with YES has been great and I have n...

My experience with YES has been great and I have no doubt that I would get the same level of service in future as well. I decided to get PV System installed and reached out to Praveen V for getting educated and understand the details. Praveen was very thorough, transparent and explained the in's and outs of the whole process and provided recommendations to help make a decision. After the contract was signed, Celeste the project manager was providing timely updates and pro-actively following up on the upcoming milestones. The system was installed on-time, addressed corrections as part of the inspection and when few things were brought to their notice, they responded very promptly. Overall, I am very satisfied and highly recommend YES.

D
4 years ago

We had 16 LG320N1K-A5 panels and Enphase IQ7 Micro...

We had 16 LG320N1K-A5 panels and Enphase IQ7 Microinverters installed in May 2019. The whole process was smooth and painless starting with the sales in which everything was carefully explained to us. The project timelines were clearly laid out and all documents were signed electronically. Everything moved along like clockwork. Communication with various staff members was excellent. The installation went well and was done in one day. The install crew were neat and tidy. After the install the city came out and approved everything. We especially appreciate that they were able to get the city permit for our EV charger which had been previously installed. PGE signed off less than a week after the permitting and we have been up and running enjoying the free sunshine to power our house and car. We highly recommend YES and know that they will be there for us if we ever need them.

J
4 years ago

YES did an amazing job on my solar installation. ...

YES did an amazing job on my solar installation. They were quick, professional, and their pricing was the best I found in my research. I plan to try and work with them again when I get my home battery installed.

g
4 years ago

After much research and multiple bids, I chose You...

After much research and multiple bids, I chose Your Energy Solutions. They were very good about answering all my questions and the excellent analysis of my needs and requirements. They presented very professional looking proposals showing they had the experience and expertise I was looking for. The installation was very smooth and Enphase microinverters provide me with an app that I can use to check my daily energy production and performance of my new solar system. Five Stars to everyone at Your Energy Solutions. Gary Sandusky is a great consultative sales professional .

k
4 years ago

Extremely happy with the work(from quote to instal...

Extremely happy with the work(from quote to installation).

Did not have to deal with any issues during the installation and post installation. has been since May'16. Highly recommend.

Very professional team. Jim and team are really helpful and educate well

Y
4 years ago

Overall a good company and competitive pricing. We...

Overall a good company and competitive pricing. Were able to schedule me in right away and got me hooked up with PG&E in a week. They call you back right away and respond to your emails promptly. They did what they committed to do.

C
4 years ago

Company personnel were very professional and did a...

Company personnel were very professional and did a good job. One complaint I had was that the roof was not examined before the job was scheduled. The section of roof under the solar panels had to be replaced resulting in a delay and extra costs. It would have been much better to have known that sooner.

C
4 years ago

Extremely professional company. Installed my init...

Extremely professional company. Installed my initial solar panels and inverter in 2016 and then added more panels in 2019. Expert install that took only 1 day each time. After install customer service has been great. Had some issues where the inverter would trip the breaker and they came out to diagnose and then installed a new panel. Shopped around and they were cheaper than the big names. Highly recommend.

K
4 years ago

I had my Solar installed by YES. They have a reall...

I had my Solar installed by YES. They have a really good support team. Within three months of the install one of the micro-inverters was not reporting and went offline. The YES support team reached out to me before I did and got that RMA'd and went up to my roof and fixed it. I strongly recommend them.

I
4 years ago

professional service with a smooth process from th...

professional service with a smooth process from the initial consultation through the final inspections. Very clean install. The system looks and works great. I'm glad to finally have solar installed. Your Energy Solutions made getting it done easy.

l
4 years ago

YES installed panels on our Pleasanton home in Oct...

YES installed panels on our Pleasanton home in October 2016. They did everything we asked and more. Installed a tesla charging station along with 31 planets. They are currently producing more than what we are using.
Everyone we worked with was professional. I have recommended them to friends, and will continue to do so.

J
4 years ago

YES was on prompt, professional, and thorough in a...

YES was on prompt, professional, and thorough in all their dealings with me. When it came to do the work- it was more of the same. After installation, they have been on top of things and proactive in informing me of tools to allow me to track energy production daily and see how to optimize my energy usage. They have been GREAT!

d
4 years ago

Great working with the entire team at YES on solar...

Great working with the entire team at YES on solar for my home. Steve was awesome in the beginning helping me pick out panels & designing the system as well as answering all my questions. Gustavo, the installation crew, and the gentleman (sorry I forgot name) that oversaw the final inspection with city were professional and did an amazing job. And Franki overseeing all the scheduling, paperwork, etc for the project was fantastic as well! I really appreciate everyone s fast responses and availability and would definitely recommend YES to anyone looking to install solar.

J
4 years ago

Great service for residential solar panel install....

Great service for residential solar panel install. Did a great job, coordinated with the roofer for redoing the roof and they even follow up more than a year after the install when my system stopped reporting (because of a network issue in the house, not related to the solar panels) and assisted me in fixing the issue.

D
4 years ago

Love our solar! Fast and accurate install. Lowest ...

Love our solar! Fast and accurate install. Lowest price compare to other installer with high quality product and service. The crew worked very hard in the extreme heat to get it installed safely. Now I'm enjoying cheap electric bills and green living. Thank you YES team.

K
4 years ago

I had a great experience with Your Energy Solution...

I had a great experience with Your Energy Solutions on our solar panel project. I had researched into other solar companies, and YES was the best by far. They provided detailed information before signing the contract and had continued communications throughout. The installation crew respected the COVID safety measures by wearing masks and maintaining safe distances. The installation was completed within schedule and they also helped with the painting the new conduit lines to match our house and roof. I would definitely recommend YES to others. Thank you to Praveen, Purple Crew and Franki! We love that we are now running on clean energy with lesser dependency on PG&E.

They also installed an EV charging station that now charges our hybrid in 2 hours! If you're thinking about getting one, I would highly recommend you have YES install that as well. They placed the charging station in the best location for our EV. It looks great and it's super convenient!

N
4 years ago

Working with Your Energy Solutions was smooth, pai...

Working with Your Energy Solutions was smooth, painless and quite easy. Everything was transparent from the beginning. From the first contact to when the net metering was connected they took care of everything and kept us informed of every step. Our contact Celeste answered every questions that I had throughout the process. This has been by far a really really nice experience.

A
4 years ago

We loved YES's solar installation on our house. Ou...

We loved YES's solar installation on our house. Our primary contact Gary was the most knowledgable solar rep we've talked to, and he offered us a wide range of panels to fit all budgets. YES had the most competitive bid. Installation was done right the first time, and we love the Enphase monitoring software.

Our only regret is that they weren't the fastest at answering email. Everything else went super smoothly!

M
4 years ago

I worked extensively with Jim and his crew at YES,...

I worked extensively with Jim and his crew at YES, and their customer service is outstanding. We had a faceted roof and it wasn't oriented in the most solar efficient way, but Jim was able to find the most elegant and cost effective solution for our needs. There was a mistake made during our installation, and it resulted in a few electrical components in our house failing (ceiling fan, HVAC transistors, and Doorbell). This was unfortunate, but what impressed me was the way that YES handled the situation. They sent their chief electrician over to assess the issues, and they fixed everything. As a matter of fact, they upgraded our doorbell to a ring doorbell. While I'm sure that the mistake may give some potential customers a bit of reluctance, I fully believe that this was simply an unfortunate human error, and they absolutely made it right in short order. I am 100% pleased with their level of service, and have no hesitation in recommending them to anyone who is looking for solar.

K
4 years ago

It took over three months after completion to get ...

It took over three months after completion to get hooked into PG&E, but it wasn t Your Energy Solutions fault it was PG&E s fault. I would have liked to have known about that possibility before the whole project began. Anyone doing this should be aware that PG&E might do this to you, and believe me, it is no fun dealing with PG&E.

A
4 years ago

A friend recommended YES to us and after researchi...

A friend recommended YES to us and after researching other companies, we found that YES had the best price. Their office staff is easy to work with and so far the panels have worked great. After we signed our contract, we found that several of our friends had already signed with them!