3 years ago
Honestly the hotel sells itself as a 4 star hotel ...
Honestly the hotel sells itself as a 4 star hotel when it barely makes it to 3. They did not clean the rooms until we asked them to. The rug had holes in it. The rooms where too small, something they clearly know, because the photos online are very misleading. The rooms had this typical insert key to activate the lights system, which in itself is not a problem, the problem is that i could not turn the lights off, so if i wanted to sleep, i would need to go to where the key was inserted and take it from the system, making me wonder in the darkness back to the bed.
The floors where dirty and unwaxed, the rugs had many spots in them including some of what looked like gum.
The food was bad, i could not finish it.
We asked for a wake up call, it never happened.
Honestly im more mad about the lies than the quality. The hotel is supposed to be 4 stars, they certainly charge you like it, but once you get there, it becomes apparent that its not even close to a good 3 star hotel.
The good part about the hotel is that the people you interacted with where one of the nicest you could ever meet.