Radisson Hotel & Oneida Casino

Radisson Hotel & Oneida Casino Review

Reviews 862
4.1
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T
3 years ago

If you are comming up to gamble it's okay at best....

If you are comming up to gamble it's okay at best. Our room was just the cookie cutter hey it looks nice but the head boards are painted on the wall kind of room haha. Under construction so we will see what happens. The pool was not worth going to either.

J
3 years ago

The parking was tarable we had to park in the ramp...

The parking was tarable we had to park in the ramp and walk threw other parts of the building to get to the wedding
The food was ok but servers for got to bri,g our meats had to ask for them after we ate the rest of our food
Music was to loud couldnt hear the person mext to you

T
3 years ago

Update: Housekeepers are great, pool and hot tub w...

Update: Housekeepers are great, pool and hot tub were nice during a snow storm. We stayed a week during renovations and the location is nice. The suites in tower one have been updated, this is usually where we stay, they did hard flooring. It kind of lost its coziness but it is probably better off cleanliness wise. The rooms feel hollow and echo now and since we have been here previously it feels like it's missing something because they had removed some furniture (dressers) and replaced them with. Thing wall mount things.

T
3 years ago

Very disappointed. I thought the name Radisson wa...

Very disappointed. I thought the name Radisson was a 4 star hotel. More like a 2 to me. The rooms are getting run old looking, the beds are to high to just sit on normally. The big hall on the way to the casino was dirty the whole 3 days we were staying. My sink was plugged so they had to come fix it. They gave me the wrong info about night owl bingo when I called to ask if they have any monday night. So I waited for over 20 min for the bus and then when I get to the building the driver says their isn't any night owl bingo on mondays. I was looking forward to it and wasted about a hour of my time.

C
3 years ago

Room was great. My biggest issues were with the po...

Room was great. My biggest issues were with the pool area and that there was no staff to check and make sure that there were enough towels. In addition, a big family was down there with kids but no adults around to watch them as posted in the pool. Lastly, there were way more than the posted amount of guests in the pool area during this COVID guidelines.

L
3 years ago

Dirty and old...and it shows. Hallway my room was ...

Dirty and old...and it shows. Hallway my room was in was dark and smelled funky. Chair in room had stain. Obvious dirt and dust at edge of carpeting proved room hadn't been thoroughly vacuumed. Black mold in corners of shower caulk. Horrible view outside room. Awoke to men working outside window the next day. Was only there for 12 hours, so didn't switch rooms, as I had unpacked and attended an evening event. Thankfully, mattresses and bedding were clean. Many other options in Green Bay, however.

E
3 years ago

I left my phone in my hotel room that I checked ou...

I left my phone in my hotel room that I checked out of at 6pm. The room had been untouched by housekeeping considering it was a late check-out. The overweight, petite, disgusting front desk lady who needs a chair at a standing podium first gave me a 15 minute lecture about how she wouldn't recover my cell phone and it wasn't "her problem". I had no phone and was forced to wait in the lobby from 10P.M. until 6:30 A.M. (shift change) then had to go to work for 8A.M. I was enraged and very distraught as to how I was treated. Furthest from accommodating to my needs. Perhaps if your front desk attendant wasn't handicapped and lazy she could've recovered my phone.

z
3 years ago

Went to see the Mr. Titletown competition here. No...

Went to see the Mr. Titletown competition here. Not sure if the sound people were provided by the hotel or a third party, but it was absolutely unacceptable. Poor speaker placement caused feedback about every 30 seconds.

J
3 years ago

If you are handicapped this is not a go. There is...

If you are handicapped this is not a go. There is NO vallet parking for the hotel and the Casino is a Long Walk. They could easily afford some small scooters. Please consider it. The room was nice.

V
3 years ago

Unacceptable...... extremely disappointed. We pai...

Unacceptable...... extremely disappointed. We paid $930+ for two nights to stay in a hotel that didn't even bother to make sure the room was clean before we arrived. There is no way the room was worth $930+ dollars for two nights even if it had been clean. It was a basic 2 queen hotel room. No continental breakfast or anything. The beds were lumpy...not sure what that was about. The bathroom was disgusting....hair on the wall of the shower, soup tray was falling broken. See photos.

I
3 years ago

I had a reservation for a diffrent type of room bu...

I had a reservation for a diffrent type of room but they said due to renovation they were putting me in a new room with no warning. The new room did not even have a drawer for my clothes. I'm here for 3 months and this place is small and ugly. Small bathroom, bare walls, and mix matching furniture...

S
3 years ago

Booked the room as part of a wedding with normal s...

Booked the room as part of a wedding with normal suite. Standard leep number beds were good. Check-in was quick. However, parking lot is busy at night with the casino and finding a good spot can be difficult.

K
3 years ago

I had a business meeting here. The first time I ha...

I had a business meeting here. The first time I had been there. I got a cheese burger and fries and the burger was huge, but very good! A friend had desert which looked so good too. Some others went to the casino next door after dinner, but I didn't have time. My group has their meetings there each month, so I will be back! Service was great too!

B
3 years ago

I've had good experiences and bad. I stay here pr...

I've had good experiences and bad. I stay here pretty often, whenever we go out of town.
Last time we stayed our room was kind of dirty. There was makeup/dirt all over our comforter which I didnt notice till morning and that really grossed me out. (I was not wearing makeup). We also visited for our anniversary and apparently they do nothing there for that. Which is odd because any hotel I've been to usually upgrades your room or something since it literally costs them nothing. Im also visiting here for my bachelorette party which is 3 rooms booked for 2 nights. Im assuming they also wont do anything for that or any sort of upgrade so definitely thinking I may look elsewhere that's cheaper and wants to please their guests.

D
3 years ago

We booked two rooms, due to being put out of our h...

We booked two rooms, due to being put out of our home for repairs. We made sure to request a extra pull out bed and adjoining rooms because we're a family of six with young children. When we arrived and went to our rooms they were not adjoining and no pull out bed along with the keys not working for one of the the two rooms. We inquired about the things we asked for and we're told they don't offer them option's, but we were told over the phone everything was set. We went to the front desk and asked to back out because of their errors, we were told they will charge us a cancellation fee for their mistake. They didn't even attempt to make things right. I question the management of this hotel everything was a mess due to remodeling of the hotel, I would definitely recommend finding a better more accommodating hotel one with customer service. Big hotel that treats you like a number.

K
3 years ago

Radisson Green Bay. Room 244. This is awful. Ra...

Radisson Green Bay. Room 244. This is awful. Radisson is a known trusted brand. NOT ANYMORE! There are suspicious (not really but I won't say it) stains on the sheets. I laid right in it....right in the scratchy remnants of you know what. I am absolutely floored. The sheets only complimented the stains on the chair and ottoman which were also unnerving and disgusting. The whole place is out dated but that doesn't bother me. When the sheets are nasty and I am sure, unsanitary, you lose customers. In this case, Radisson has lost this customer. I am a traveling salesman and I have never taken the time to write a bad review, but I feel this is necessary and I sincerely hope that no person ever has to have this experience. If this was my company I would take my name off of the sign immediately and start the firing process. Absolutely inexcusable. DO NOT STAY AT THIS PLACE. THE ONE STAR IS BECAUSE IT WOULDN'T ACCEPT A NO STAR RATING.

N
3 years ago

This Hotel is a hit or miss, luck of the draw. The...

This Hotel is a hit or miss, luck of the draw. There are a few key staff members that have a big impact on our stays. They get the job done right, without them it would be a miss.

P.s. please update the rooms & suites

Radisson Hotel & Oneida Casino

Radisson Hotel & Oneida Casino

4.1