Rackspace Reviews

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Fanatical Support !!!

Great place to work, good casual working environment

Absolutely love this place. Love visiting with the twin sibling.

Rackspace have no respect for small businesses. They talk about Fanatical Support but I get much better support than all other hosts (except Fasthosts). It took them 2 days to restore a webpage from a back up. Ticket was flagged urgent. They cherry pick items from their T&Cs to avoid doing support.

They even cut off my server for owing them a very nominal amount, despite me paying them thousands over the past few years ... the final straw.

So happy to be with Heart Internet.

My husband works here. Security is awesome and so are Rackspace employees! Great company!!

This place is so awesome. We got a tour around the place and the slice is nice

Been with Rackspace for many years and have recommended many customers and friends. Service used to be great which justified the higher cost of email. Over the last year the spam filtering service has gotten worse and worse to the point that attachments with virus' are let through on a daily basis. Tech support told me it would take too long to scan all attachments. So it is what it is, used to be a great company but now is subpar.

Global tech company headquarters, helps out the local community a lot.

Beautiful place to work! There is a lot of fun details to see when you walk around in the building, such as a slide between two floors.

I have been working here since about 2.5 year. It is a cool place. Come and check out the slides. they have a big Jim, table tennis lots of other games. Its very open and nice place. library is really cool. The meeting rooms are decorated with different theme. They also have mini Golf.
Man coming here to work seems like coming to a nice place for having fun. Do not forget to enjoy the free Soda over here.

Free soda!
I didn't get to fully check it out since I went in for a corporate travel forum but from what I was able to see, it was cool.

Concerned for local IT job market talent due to recent events.

They don't come any better than Rackspace Hosting when it comes to knowing what they are all about.. being true pros... their fanatical approach to support is clear differentiator

One of the best places to work in San Antonio. Modern building & plenty of amenities for employees.

Great company. The culture is great and the employees are all very friendly and caring. Proud to be a Racker!

Was just driving by but I hear they are great at what they do...

Such an amazing building and business, love seeing the mall revitalized with new life and purpose. Great space and well used

It's an amazing hosting company that really stressed customer service. They have a nice facility with lots of great employees.

Incredible tour, it makes you want to work there! Very nice and creative facilities, colorful. Interesting work done in Rackspace.

This company charged my credit card every month for 4 months. I asked why and they said I don t have an account. Again I was billed this time it s oh we set up an account but didn t put anything in it and billed you anyway. These people have zero clue as to what the billing department is doing.half the time you have to speak to 5 different people to get a simple yes or no question answered. It s sad because I loved rackspace until this unfortunate handling of an account that shouldn t have existed in the first place.

Loved the offices and office tour I was provided. Excellent people and very cool place. Enjoyed the slide. :)

! Our cousin showed us around and it's a cool old mall that's been converted into commercial space. It is awesome. They have everything there! They have break areas they have an exercise room, they have meeting rooms they have a slide from one level down to the next. They have huge amounts of space, and they use it well. You ever have a chance to tour there all I can say is: definitely recommended!

Fanatical company with fanatical support. Trust me, these folks are fanatics!

The Castle is AWESOME and my Racker friends are kickass. It loses a point because of the layoffs and the new owners are killing the culture that made Rackspace one of the best places to work.

Had a good experience with Rackspace. Mohit N. was amicable on the phone and I appreciated their security measures.

I want to work here so badly. The environment is awesome and all the people I have met there truly love working there.

I LOVE IT HERE. They are excellent sponsors and help you out with an need possible. They could be in a better location, but the they have more then enough opportunity to earn a successful living.

One of the best corporate HQs in the country. Try to find a monkey in one of the trees and be sure to go down the slide. Trust me.

If you haven t had the pleasure of touring this building, you re missing out on a local sight.

As a developer I have worked with servers on the rackspace cloud many times and we continue to work with many. Compared to providers like AWS,Azure and Google Cloud, they have fewer infrastructure offerings and focus on servers, network, email and backup and there web based interface to their cloud is much simpler because of it.

When problems come up I have had to call their fanatical support , and I can vouch for them, they have great customer support! A knowledgeable person has answered the phone and been able to solve my problem in most cases.

In some situations the have had to escalate it and they no longer pickup in the first couple of second like they used to.

These guys are really the best. Great hosts and the "Castle" is amazing!

Rackspace is a great place to work and provides outstanding products and support!

Legit. Helped me have a backup plan for running a Linux server in a virtual environment. I never actually needed to run it, but just the fact they had everything ready to go just in case was pretty amazing.

Fanatical experience! Best place to work in the world. Everyone is wonderful. The orientation is something I will remember forever! I have not been a customer but all I hear and see are the wonderful things about the customer service and the spectacular amount of services offered at Rackspace. Highly recommended in every light! This place only gets bigger and better every year. They adapt to new technologies and current/prospective customer needs. I can't say enough. I guess I'll stop here before this becomes a novel.

Rackspace your guy's are really cool.. where can I get an rackspace shirt

Each year They sponsor a great chess tournament for youth. Trying to spark the next generation of computer experts

BUYER BEWARE!!! My experience with this company was horrible. I own a marketing agency and their service is the worst hosting experience I have ever had. They are not technically savy on hosting and wouldn't let us make the adjustments we needed to create a more secure platform and they charged us ridiculous amounts for traffic related to cyber attacks. When we finally closed our account with them they continued to bill us $3 a month and used an old email that wasn't active to notify us and then turned us over to collections. This company sucks beyond belief. Nobody in the place cares about anything.

Rackspace is not only a great place to host your servers and web applications but the people here are amazing! The call it Fanatical support... But what it really means is they just help you solve problems and are cool about it at the same time!

A fun environment to work in and how fascinating how they converted an old mall into their HQ.

Awesome organization and good place to work here and funny environment.its fun and lovely work place. I worked for 2 years for this organization and liked very much . It's an fanatical place with fanatical support.

Rackspace provides and orientation program for new joiners for a week and
It will be called as graduated in Rackspace university.

Very big parking space and food court!

Cloud Of Data Are Great Let Rackspace make it work on Your Network Today

Since I was with rack space this August,which has been total 4 months, I got charged five times, our company total got 3 emails. I did what all they asked to fix the it, however they didn t never worked. It turned out it was total waste money. Not worth it at all. I tried to ask for refund for couple times because I didn t get served by them at all. And I do not recommend anyone else use them either. Their service sucks. They only want to take your money but not helping you.

Rackspace is a great company that truly cares about it's employees.

I just did an interview and it was cut short because they "felt" I didn't know anything about the company. I have worked in customer support, programming, web hosting, IT technician, network administration, and even have a Bachelors Degree but that didn't matter. Apparently they don't need tech savvy people to work for them just people that can google what their company does. It just sounds like another case of over qualification to me again. It's funny that they didn't know anything about me and expect me to know everything about them.

Corperations should advoid as this is the worst customer service I have experienced. Our email product was down many times over the last year due to incompetence and what feels like tonight a targeted attempt to lose our business. If you use a VPN or communicate or converse with more than 50 people a day via email this service will fail you and leave you with hours out of communication with office staff and customers. Furthermore
it's completely within there hands to fix this issue and help with a solution. When you spend hours trying to rectify the situation with them they are unrepentant and do not care about your customer service needs or even what they are with this inflexable service. Avoid this company at all costs there are cheaper and better .

The Security Guard Will Not Allow You To Go In Even Though You Want To Get A Job At Rackspace