John Johnston

Review of Rackspace

Rackspace have no respect for small businesses. Th...

Rackspace have no respect for small businesses. They talk about Fanatical Support but I get much better support than all other hosts (except Fasthosts). It took them 2 days to restore a webpage from a back up. Ticket was flagged urgent. They cherry pick items from their T&Cs to avoid doing support.

They even cut off my server for owing them a very nominal amount, despite me paying them thousands over the past few years ... the final straw.

So happy to be with Heart Internet.