Quality Degree, Inc. Review

Highly skilled, reliable and personable technicians. Best I've ever seen.

Jake,Ben,Tarik and Mateij did an excellent job, very professional and extremely courteous. They answered all our questions and took the time to show us how our new systems worked as well as the new thermostats! They made a great team.

My newly installed HVAC unit was not keeping the house cool on the weekend of the extremely hot weather. Someone was sent out on Saturday and they thought they found the problem. Sunday night it stopped cooling the house again. Ken came out on Monday and checked the inside & outside units (during the threat of extreme rain). He found the issue and we now have a cooler home! He even mentioned that someone would be coming out in a week or so to make sure everything is continuing to work correctly.
Highly recommend the service of QDI!! The follow-up on their installation is remarkable! Everyone I have encountered has been kind and respectful.

Jason has been servicing our heater and a/c unit over the years and he is excellent. He is very good with communicating what he is seeing and offering solutions. He is always spot on and I know I can trust him with his diagnosis.

Great company. They did a full HVAC replacement of an oil furnace and A/C, and replaced our water heater. Team was very professional from start to finish. Will use them again for servicing.

Annual maintenance. They kept me informed and did a nice job.

(Spring 2019 - 02/19/20) - Jason came out, was prompt as usual, and went straight to work preparing my HVAC for spring. Great job, efficient, explained a few things and got the job done. Friendly and courteous, and glad to have the maintenance done by a pro. Thanks!

(Fall 2018 - 10/30/18) - Jason Arndt came out, was prompt/on time and did his usual outstanding job in cleaning the heater for the winter season. He did a thorough job, was courteous and friendly. Appreciate the assistance and the confidence knowing I can make it through another winter without having to worry about the heat going out.

Two thumbs up!!!

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Great job - Mike came out, did the annual maintenance and explained all, and learned a few things from him.

The only complaint (not related to the service call) is that their new service plan is confusing as heck. I almost switched off of them because it was too complicated, too wordsmithed, and too convoluted compared to competitors.

Also, most plans give you a discount if you pay in full, but their new service actually penalizes you for paying for the service plan upfront (you save some money by going to their monthly plan).

The phone rep explained it, and I get it, but it's convoluted.

Their service is good though.

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3/21/19 - Matej Marolt came out - did an outstanding job cleaning out and doing the spring maintenance. Explained everything and what the results were. Two thumbs up again to their staff. Thanks!!!!

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11/14/19 - Aaron Will came out and did the winter cleaning on my heating. Outstanding job and very efficient. Two thumbs up! Good to know that I'm ready for the winter

I contacted Quality to have a technician look at my furnace in the house that I just moved into. The technician, Rod, arrived less than 2 hours later.
He patiently went over all of my options and listened to what my goals were and offered advice. I will be making my decision soon on the best option, and feel like I'm in good hands with this company based on my experience so far with the office staff and Rod!

Great experience with QDI. We wanted to replace our dated thermostat with a new, programable model. Aaron was very helpful with inspecting our system and double checking the wires before installing our new thermostat. After that he explained how to use it and connect to our phones easily. Plus he was very friendly with our dog. We ll definitely call QDI again when we need our system checked.

Sergey and Danny were great to deal with. Helpful, knowledgeable, efficient, and clean. They laid down mats and plastic wrap to move around the house while moving items to and fro. When mats and wrap were not used, they were wearing shoe covers.

Helped me to learn our system better and looking forward to sitting back and enjoying the sound of air whooshing through our hvac system.

The estimator has provided good information in choosing our new unit. He is very clear on the details. He has represented the product very well.

Jason has been servicing our heater and a/c unit over the years and he is excellent. He is very good with communicating what he is seeing and offering solutions. He is always spot on and I know I can trust him with his diagnosis.

My tech, Jason, arrived when he said he would, explained what he needed to do, and answered my questions clearly. Thank you, QDI!

The best experience we ve ever had with a contractor. We had central air installed, and everything was flawless. Jake, Cole, Josh, Will, AJ, and Thomas were so personable and professional. I can t believe how much work was done in two days, we are so impressed. They always had their masks on and carefully cleaned up every space as they completed work. I would happily use this company for any HVAC work in the future.

Aarron was very professional and helpful to us. He explained everything we inquired about. He is very courteous and also a friendly individual. I would eagerly recommend him!

Very professional and quality installation of HVAC. Explained everything and answered all questions. Very satisfied.

Excellent service, very professional staff. Highly recommend Quality Degree.

Sergey, Dan and Josh did a great job installing our new furnace and AC. They arrived promptly, were extremely courteous, worked throughout the day, and explained each element of the new system upon completion.

On 1/25/2019, Quality Degree came to my home for a service call. Serviceman Matej Marolt was courteous, knowledgeable and patiently helped to resolve our thermostat issue. It was a teue pleasure having Matej as our service person. Thank you Quality Degree!

Our service man, Mike, was on time and his service was the best. In addition to checking the heater, he performed an additional service. He also helped with getting our smoke alarms back on the ceiling, which is not required, but was helpful to us as we are older.

Excellent service all around. Charlie provided an estimate based on our needs and explained our options carefully.

Jake, Rod, and Lance were the primary installers and did an awesome job caring for our home and efficiently replacing an old heat pump and a furnace. They explained the operation of the system clearly and asked for input where needed before installation. Especially liked the picture perfect installation photos they send when the job is complete.

We compared four HVAC companies and Quality had the best price due to their partnership with Costco. Would recommend to family and friends.

The technicians are knowledgeable and explain everything. They take pictures to show you what they have done and where the problem areas are. I would recommend this company.

Technician arrived on time and was courteous in his demeanor. Had a helper in training who also was courteous. He called ahead before his arrival.

Jason , called when he was 15 minutes out.
Arrived with a mask on put shoe bags on and went right it work .
Change my filter, cleaned up, reported on the status of my.

Installed a new roof unit at my place of business. It went flawless and unit is running awesome! So glad we did this. We should have done it sooner.

Awesome service! The technician was very professional (and nice) and explained everything he did.

Thank you Ken. You were extremely knowledgeable and we thank you! Good job!!

Ben and Rod did our semi-annual maintenance, were very courteous, and informed us of everything they checked. They also guided me on something I was able to easily take care of myself. I am satisfied with today's service call.

Todd, Josh, Lance and Ken are a great team! Thanks for everything guys! Top notch service!

Rod Reyes was very professional, very knowledgeable, patient and experienced. He gave me very valuable advices.

Jason has helped us with two problems. Both times he was on time and fixed the problem quickly. He was very personable and explained what had gone wrong- great service! Great technician

I will work with Quality Service again in a heart beat and recommend their work to friends and family. Charlie, Janette, Cole and Danny took really great care of the process. They were a pleasure to work with and my house now has the AC/Heating Unit it always needed. Thank you for a job well done!

I had a very good experience. From the time I called the office to schedule an estimate - they came out "same day", ordered the parts and installed new parts the very next day. Because of their speedy and friendly service, I did not have to close my business and I now have Heat! Good job! Also, the office personal were the best.

Maureen Monteleone - Rising Star Dance Academy

I was very happy with the service I received from Rod. He was very nice and knowledgeable.

The installation of our new system was such a breeze with team of Jake, Chris and Dan. they were all so professional. The crew was punctual and responded to all my queries and took me through the whole process. I m glad we chose them

Cole and his crew were amazing. Thank you Quality Degree!

When our air conditioner stopped working on an 80+ humid day, we called Quality Degree inc. They came by 7 am the next morning, gave us our options to choose from to fix as well as improve our system, and had our home cooled off within an hour. Thank you!

Our technicians took their time diagnosing our furnace and electric heat pump systems for improvements in efficiency and safety. Their experience and knowledge was superb and their work was excellent. Pricing was extremely fair and they did not leave until all installments were thoroughly explained and that all work was proven to be running smoothly! They also took the time to help answer our questions in regards to improving our energy costs! I highly recommend QDI for anyone needing heating and air conditioning servicing/solutions.

Ben's service was professional and timely. I found him to be very knowledgeable. My air conditioner broke during the July 4th holiday and with one call to Quality Degree, Inc. I received a fast and courteous response. Thank You

Ben was great! He quickly knew what the problem was and fixed it. He also did my ac tune up even though that wasn t what he was there for. I am very happy that I went with them to install my ac and furnace! The office staff is friendly and helpful too.

Qdi sold me a quietside unit in 2011 replacing our oil heater in the process. The total was over $5,000. The owner promised me the the unit was state of the art and would have zero problems for at least 5 years. About six months in we started having issues, each visit from their tech costing 150 and never fixing the problem.

In 2014 we were moving to Dc and going to rent the house. The unit started leaking heavily. After 2.5 years and roughly $7,500 our infallible unit was beyond repair.

They charged us another $800 to replace the unit. Fast forward to today (little over 2 years later) unit is doing the same thing. There is a recall QDI failed to tell us about. Theor techs are nice folks but I wouldnt trust this comoany to change a faucet.

Cole and the Gang were awesome! On time, clean, professional and super helpful. The pricing was fantastic-we'll use them again.

Ben and Rod arrived right on time after letting me know they were on their way. The team was very professional and knowledgeable about the products and services related to my equipment. I would highly recommend them for future service. I like that they where footies as well.

Estimate very high and push new installs. They said a small repair was $500 and then said they would take $500 off a new install in order to make them seem competitive. Use C&C HVAC. Family owned. Not trying to take your money.

Aaron was great with my dog. Eficient in diagnosing the problem and educated me about my system.

Very professional crew with great attention to detail. Communication was excellent and overall quality of work exceeded my expectations.

Ben is great, he is such an asset to Quality Degree.
He takes pride in his work, and it shows with the way he serviced my
Unit for the upcoming AC Season.
He also took the time to answer my questions that I had..
Quality Degree is an Excellent Company If anyone asks me who I use
for my HVAC I tell them if you want a Company that is there for their
Customers then you want Quality Degree. From their Customer Services
Repts to their Service Techs. The Quality of Service and attention to the needs of their Customers is first and foremost.
Eileen M Santori,

Sergey and coworkers (Danny & Tom?) did not leave until I had all my questions answered, my concerns addressed, and the workspace was totally cleaned and restored. Very professional! Needed one additional visit, from Jake, and he also was professional and knowledgeable, fixed the slight problem quickly. Pleasure doing business with you!

Very good experience! The team is very professional, efficient, kind and helpful!

Outstanding Service from Aaron! He was professional, competent, and catered to my requests and needs. He was very helpful in answering my many questions. I would highly recommend him!

Aaron and Rod were outstanding!! Extremely professional and fast! They explained everything very well. Outstanding technicians! Terrific company to work with because of people like Aaron and Rod. Thanks so much, guys!

Very efficient and pleasant. Ben performed the services very well and is very knowledgeable. Aaron always does a great job!!

I have been a customer for about two+ years and have found them to a very professional organization. The office staff and technicians have all been great.

Great service! I am very happy with the company's service. A1.

QDI Tech came out on a SUNDAY 30 minutes after I called. Ben was great and very thorough when looking for the problem. He was not afraid to ask his other techs for advice to make sure he got the problem corrected right the first time. Thank you Ben for the time you took to get my heat back on.

Entire crew was professional, on time and courteous. Very happy with their work. Would recommend them to family and friends.

Jason was excellent

Quality Degree did a great job installing my new HVAC unit. The guys were very professional and friendly. They were also very clean, prompt and informative.

I requested proposals from 3 different sources. Charlie did a great job of listening to what was important to me and provided a few different options. After careful review of the proposals, I selected Quality Degree. Janelle was extremely helpful through the whole process and Jake, Lance and Tom did a great job with the install.

Jake, Mike, and Dan did a great job. Respectful and professional.

We just had our boiler cleaned as part of our maintenance agreement. Jason arrived as scheduled and did his usual thorough job. He explained everything and made suggestions on improving the efficiency of our boiler. Always a very professional job. Thank you.

My first experience with Quality Degree was positively memorable. Philip was on-time, thorough, professional and provided a complete and detailed quote within hours of the inspection visit!

Called on Tuesday had a complete system installed by Wednesday night. Amazing! From the initial phone call, to the sales rep to the installers. Perfecto!! I felt I got a fair deal with the price and quality of work was second to none and equipment. They protected my house from any damage or dirt as soon as they took their first step in. Special Thanks Sergey , Rod and Lance. the whole experience was pleasant. I recommend them to anyone.

Ken is always wonderful! He explains things to us so we understand what he's doing and talking about. He fixes what needs fixing and maintains what needs maintaining!

Service technician (Ken) was on time, professional and courteous. The appointment was for a routine maintenance check that was included in my service plan and he did a thorough job.

Great service by Jason, would definitely recommend!

QDI has provided service for my heater for 17 years now. They are top notch, top to bottom. From everyone in the office to whomever they send out in the field, they are on top of their game.

Jason showed me exactly what was wrong and did not try to sell me anything more than what I needed, unlike other companies. He diagnosed the problem, explained it and had it fixed within 30 mins.

Quality Degree has been amazing. On top of the professionalism of Cole & Thomas, they were nice & very courteous during these crazy times. Letting us know what s happening every step of the way. I wouldn t hesitate to recommend their services.

Aaron gave me a courtesy call prior to my appointment to see if I d mind them coming a little earlier than my scheduled time. Yay!! Yes, please. Aaron and Rod arrived early, had booties on to keep my carpets clean, and took time to explain what they were finding with the heat pump. They didn t try to sell me things I didn t need and what they replaced definitely needed replaced. They were courteous and friendly...and we even had a chat about cats. :) Very happy with Aaron and Rod! Thanks, guys!!

We just moved back to the area but had used QDI in the past so we called them to do a check on our 'new' (15 year old) home in Collegeville. They were very good in the past, and this time, they were just as good. Mike came out and got our system in great shape. We highly recommend this firm for HVAC!

Rod was very professional. He wore shoe coverings and mask. He provided the maintenance needed and also answered questions we had about the HVAC system. Was extremely thorough and careful. We appreciate all the hard work Rod! Had great recommendations on how to better use and protect our system! Thanks again!

Jacob Moss is certainly an asset to your company. He was knowledge, answered all our questions, worked non-stop to get us up and running. Explained everything that was being g done.
Very polite individual, as were all the technicians that helped with this project..
We are customers for life.

Janelle in the office was friendly and worked tirelessly to get everything coordinated.
Another asset to your company.

We will certainly sing your praises and refer friends and family to your company.

Thanks again.

Julia & Paul Poff

Matej was great! Very pleasant and extremely through. He took everything apart. Cleaned everything, and checked to make sure everything was running properly.

Quality Degree did an excellent job installing our new heat & air conditioning unit. They were informative and knowledgeable. Lance, Rod & Sergey were on time, worked very hard and explained in detail how to use the unit. I would highly recommend Todd to come out and give you an estimate and have his team do the great work they did for our home.

As previously reported, Ken consistently provides excellent service. And Phil, who joined Ken for today's repair, is exceptional! His knowledge and communication skills are terrific and greatly appreciated.

9/13 Feedback on Jason Arndt visit...He is simply terrific. Smart, committed to good service, and focused on doing whatever he can to help me to work through HVAC questions. I very much appreciate Jason's thoughtful consideration of the possibilities in addition to his always efficient semi-annual maintenance. He's a winner!

4/5/21 Feedback on Rod's visit. Like other QDI techs, Rod is excellent!
He was very thoughtful and took great care to explain several potential HVAC issues and to fully answer my questions. I'd welcome Rod back any time!! :) He deserves strong kudos.

Adjusted fan speed, recommended closing downstairs vents in order to get the upstairs cooler, activated second sensor for more balanced temperatures, and added more freon. Temperatures seem to be more evenly balanced now.

When our AC went out earlier this month we dreaded the very thought of meeting with HVAC companies to find the best unit for us.
Luckily we had Phil, from Quality Degree, come and give us a quote. Not only did he give us multiple options but was honest about which options would fit our needs best.
When finalizing the sale we were able to do everything electronically and Jannele did a fantastic job answering all my questions and making sure we were ready to go.
When our install day came around Jake and Dan showed up on time, ready to work, and did an amazing job. Pretty sure they even left my house cleaner than they found it.
I would 10/10 recommend Quality Degree and their wonderful staff to anybody looking for an honest and easy service, repair, or replacement

Ken was friendly knowledgeable and efficient.
He told me what the problem is and will send an email estimate for the repairs.

Quality Degree did a great job. They were responsive and thorough with some additional requests I had after the initial install. They worked concurrently inside and outside, so we were without heat only for a short period during the install. Highly recommend.

Ben and Rod arrived right on time after letting me know they were on their way. The team was very professional and knowledgeable about the products and services related to my equipment. I would highly recommend them for future service. I like that they where footies as well.

Even though it was raining , Ken took the AC unit apart and did a fantastic job cleaning completely. Great job!!!! Ken did a great job with the heating system also.

The team showed up on time, wore masks, were organized. Work was completed on schedule and I was kept informed during the process.

As an engineer I appreciated the neat workmanship and details like adequate service loop for the next person who may deal with the system.

These guys took pride in their work and that shows up in your house.

Jake M. and his entire team (Tom, Lance, Tarik, Josh & Austyn) did an extraordinary job installing the HVAC unit and ducts. We have a 1950 house so it was not a small task but from the pre-assessment to figure out how we would do this to completion of installation, they were super attentive and always made sure we were in the loop or answered any questions. Highly recommend them for such services!!

He was a great technician. The entire crew did very well.Everything was explained and all questions I were answered...I love my ECOBEE..I can control it from anywhere!!

Very professional team
Went above and beyond expectations and completed the installation taking care of all additional issues

Our installation technicians, Jake and Danny, were on time and professional. They used appropriate COVID protective gear while in our home. They also made sure to protect our floors completely from the front door to the job site. They cleaned up and hauled away all debris before showing us how to use the new system. They were knowledgeable in how to program the digital thermostat and walked us through how the system works.

Quality Degree has been a great experience from the first phone call, to the digital contract, and finished with excellent installation. We were always up to date via text to know when and who would be visiting our home. Thanks to Todd, sales, for giving us an accurate estimate and following through on an early install date. Janelle, the installation coordinator, was invaluable to getting our job scheduled and all paperwork completed.

Ken did a wonderful job of servicing our HVAC system. He was on time and very polite and professional. He also was able to knowledgeably answer questions we had regarding maintenance issues. We were very pleased with the service.

Our tech Jason was amazing. Very thorough and took the time to explain everything to my wife and myself. I will always call QDI for any of my HVAC needs

I have been a customer of Quality Degree for about 7 years. My satisfaction level is very high. They send reminders and the scheduling is easy.
The technical staff is very good and has kept all my units running well. They are all likable and helpful.
Highly recommend them for service of heating and AC and repairs if needed.

Our AC unit stopped working suddenly on the hottest day of the year (funny how that happens). Jason came out to take a look. He took the time to explain exactly what was wrong with our unit and presented multiple options ranging from making a repair to an already outdated unit to a replacement of just the AC unit to a complete replacement of the AC/Heating unit. He and I both knew at that time that just repairing the unit was not the right option, as the unit itself (even with the repair) probably wouldn't last longer than another year or two. He was very knowledgeable and put up with me asking a lot of questions. We decided to do the replacement of the AC & Heating unit. Because we have three small children and the temperature inside the house at the time was a balmy ~84 degrees, Quality was able to send a team out the next morning to get the work done. Our house is now cool and comfortable to live in again. Thanks QDI!

Quality Degree working with Costco and Lennox for a new HVAC system was a very rewarding experience. The Technician Jake Moss was excellent. He notified us prior to arrival and updated us during the entire process. Spending a large amount of money is never easy but we are very Happy with the entire process through Costco and Quality Degree

Todd came to give me an estimate for central air . He was polite and professional . He answered all my questions .