Quality Degree, Inc. Review

Just had HVAC routine maintenance performed. Technician was very professional & thorough.

The technician was very informative very polite genuine nice person explained everything that he was doing and why it needed to be done

Chris was informative and straightforward in a friendly way. I was impressed!
Moving onto to Sales & Installation, Janell and Phil have been equally wonderful to work with! Professional, friendly, and easy to work with!

Service ,an was excellent! Matej was knowable and efficient. Very personable and explained things very well. I have worked in the service world as both a technician and a manager and I know great service .
Matej gives great service!

A big thank you to Janelle, Erica, Rod, Michael, Cole and Sergey. Each one was integral in helping to diagnose noise issues with my new outside unit. I had their full support in determining that the unit needed repair and they had it replaced two days later! Thanks for turning an unfortunate situation into a positive one. Thank you to anyone else that was involved as well. Quality service!

Aaron walked me through what needed to be done to get our air conditioning operating. Very helpful and professional.

Our boiler stopped working overnight on New Year's eve, and my family woke up to a 43 degree house New Year's Day. After calling around to several other companies who were either closed or charging a high fee to come out on the holiday, I reached the folks at Quality Degree. I cannot say enough great things about this company (especially Aaron Will, the tech who came out to our house). Quality Degree responded to my call immediately, had a tech to our house within 2 hours, and had our boiler working again an hour later! They were prompt, accurate, and affordable, and I will use them for all of my heating/cooling needs in the future. I cannot recommend Quality Degree highly enough!

Ben did a great job. He was very knowledgeable and explained the issues and solutions and answered all my questions.

Sergey & his team arrived promptly and were extremely professional and courteous. They were very careful & respectful the entire time they were at our home (also w/Covid protocols). They did a great job, & we highly recommend them. Thanks to them for their hard work!

The communication process from first appointment through sales and on to installation were excellent. Every single person I spoke to at Quality Degree was so friendly, knowledgeable and professional! They made the whole process of selecting and installing a new HVAC system simple and efficient.

The installers let us know they were on the way and then arrived right on time. They were incredibly neat and organized during the installation and kept me well updated.

The new system looks great and functions perfectly! Exactly as advertised up front.

I could not be happier with Quality Degree. I would highly recommend them to anyone needing a new furnace, air conditioning system or both!

Ken did a great job. Had to order the part, kept me informed and installed it as soon as it came in. I was treated as an important customer. I will use this business and technician again.

Can I leave a 0? Had this company out to do an install for me, they did a Great job. Signed up for an almost $300 service agreement paid monthly. Had some health problems wasnt able to respond to them when they tried to contact me about my credit card being declined for the monthly payments for about 2 months. Had Spinal Surgery, was in a lot of pain didnt get back to anyone. Called them today wanted to pay what was past due on the monthly service agreement, and get it reinstated. Spoke to Deb she told me because I didnt get in touch my only option was to pay for the year which I cannot financially do at this time. Spoke with the owner same story, I asked for mercy, said as a one time courtesy cant you reinstate the agreement? NO she said cannot do it, I explained my situation, apologized, she began to lecture me about how I need to "step it up" her exact words, its not like this company is the IRS, their a local hvac company. As a business owner myself I understand what she was saying about her policy but that she had no room for mercy or understanding is beyond belief in my opinion. As such I would not do any business with this company because if you slip just a little this is what will happen to you and their will be NO MERCY! I still cannot believe the conversation with the owner of the company no less. Incredible. Buyer BEWARE!!

Ken was very professional, efficient and offered good suggestions. Outstanding service. Very pleased.

Very pleased with QDI. They not only have high quality and friendly technicians, but they have high quality equipment. They completed a total HVAC equipment overhaul on our 17 year-old home in one day. I worked from home while they were here and barely noticed them.
They cleaned up like they were never here, and when I had a slight issue the next day, one of the guys stopped by the house on his way home.
Highly recommend, especially if it's time to replace your equipment.

All the guys were great at explaining any and all questions I had as well as working with request.

QDI have the highest level of professionalism, courtesy and quality of service in the area.

I have been using for a few years now and it s great to see the care and quality they take with my oil system
We can see/feel the results of our investment

Jason A. from Quality Degree Inc. arrived as scheduled, worked diligently, then carefully and expertly explained what he recommended to correct our heat pump system deficits. Certainly a Quality technician from a Quality company!

Sergay and Lance were wonderful!! Very quiet I didn t even know they were here working!!! They were very professional, clean, and did a fabulous job. A million thank you a to both of these wonderful guys!!!!

They are cleaning up now, they ran a test on both systems and they showed me how to work the Ecobee thermostat. They were very punctual and professional did a great job. I would highly recommend them. Cole, Chris and Ben were all professional and helpful. Ben answered all of my questions I highly recommend QDI for anyone looking for an HVAC company. I got them through Cosco.

Jake and Danny were timely and polite. They took care to use to shoe covers to protect my flooring. Jake took time to walk around and brief me on all the work to be done and updated me throughout the day. Care was taken throughout the inside and outside installs to cleanup as they progressed. Both Jake and Danny did an excellent job and left the work areas as clean as they found them.

Sergey and Rod are the techs came to my house to install the heat pump system. They are polite, knowledgeable on the equipment they installed, keep my place clean, keep good record of the installation and send me the pictures of the testing results. I am satisfy of the work they did.

Very satisfied. Scheduling was easy and prompt. The tech, Jason, was professional and helpful. Listened to my concerns and explained everything clearly. Very impressed with his knowledge and his work. He even wore shoe covering in the house. I will continue to have them maintain our system going forward.

In less then a week I had a quote and install complete.Charlie Ribaudo came to our house and explained everything in great detail as to what we needed, and what would happen with replacing the system. Gave us a GREAT price that couldn't be beat!
Stephen,Dan and Cole came to our house to do the install. Arrived on time! They did what they needed to do. Explained what they did and signed some paperwork. They cleaned everything up and nothing was left behind. They did a great job and were very professional! You ask...am I satisfied??? You bet I am! Thank you again for your great service!!!

Jake, Ken and Rod were wonderful... everything was done with efficiency and left the area just like they found it.. Thanks to Jake and his cut team.

Excellent service! Installers were very professional and courteous. The installation looks and works great. No problems at all.

Jake and Tom did a very professional install of my new AC unit. They were courteous, helpful in explaining process and left a clean area inside and out. Highly recommended

Great service as always! Jason is thorough and helpful!

I had a new boiler installed and the guys were punctual, friendly, thorough, and their work was very clean. I would not hesitate to use them again.

Ken was great. He came late at night when we realized we had an issue with our heat to help us fix it. He was very efficient and explained everything as he went.

Service tech was professional and knowledgeable of the heater and very professional job well done.

Our three-story Victorian era Bridgeport Pennsylvania home, built in 1890, had an aging oil-fired steam-boiler heater with corroding steam pipes and an oil tank that was beginning to leak. We were looking at replacing this old system with a gas-fired forced hot-air furnace, with the option of upgrading to central air at the same time.

The prospect of having to fit-out an old three-story structure with a network of ductwork presented many challenges. In fact, many of the HVAC contractors in the Philadelphia area that came out to estimate the job said that the project was too complex for them or it could not be done within our budget.

Our experience with Quality Degree was very different from all of the other HVAC contractors that evaluated our project. When Charlie Ribaudo from Quality Degree came out to our home to evaluate our project, I expressed my concern to him that the other contractors told me they couldn't do this complexity of work or could not do it within my budget. Charlie's response was "This is the kind of work that Quality Degree does everyday. And we will do it within your budget!"

Then Charlie visited my home again with Quality Degree's lead technician Jake Moss. Together they created a custom HVAC design, hot air and central air conditioning, that was perfect for our old home and within our budget!

The installation of our HVAC system by Quality Degree was exceptional as well. Jake and his team members, Dan and Ken L., completed this large project in just four days! Since the install was done in the winter, they planned the job so that we were never without heat for more than just a few hours. The installation team was very professional, neat, clean, and well organized. Throughout the project, Jake kept in constant contact with us, asking us everyday if we had any questions.

Janelle Hevener, Installation Coordinator for Quality Degree, kept us informed with every step of the process. She even filed for the gas company rebates on our behalf.

We are so happy with our new heating and air conditioning system! We would definitely recommend Quality Degree for anyone who has HVAC needs

The two workers who installed our heat pump unit are very competent of what they were doing. Our carpet and wood floor were lined up with cardboards and plastic liners for protection from being soiled or scratched. All our questions and concerns were politely answered and explained. We are very satisfied of their work and our heat pump is efficiently working. Thank you very much, Quality Degree!!!!

The entire staff is amazing and Jake did an amazing job with our Furnance and AC units. Him and his assistance cleaned everything up and were very professional. I will highly recommend

Outstanding customer service. Called to confirm appointment and showed up on time. Was very professional and completed the service call in timely manner. He was even able to accommodate my request to install surge protection for my heat and air units. At the end of the appointment he reviewed the stats from my air unit as to how efficient it is running and answered all my questions in an easy to understand manner. I look forward to many years of business with QDI. I give my strongest recommendation for anyone looking for a heating and air conditioning vendor.

Technician was respectful of the house and unit. Checked everything out and was honest with results. Very happy with the service.

Excellent experience. No one ever wants to find out their 4 yr old HVAC system wasn't installed properly would cost a pretty penny however Quality Degree was responsive and timely. The technicians are professional and explained everything needing to be done every step of the way. My AC is working superbly!!

I had my A/C system replaced. Jake was on time and completed the job quickly and neatly. When he was finished he explained the whole system and covered all of my questions. He was knowledgeable, competent, and polite. Thank you.

System installed couple days ago. Found contractor through Costco HVAC program. Very knowledgeable and helpful staffs. Keep all appointments on time, clean/expert installation team.

Phil came out at a moments notice for our heating emergency . He was professional and extremely thorough; explaining what he would need to do to fix our issue. Upon completion, he explained everything he did and gave us some input as far as long-term care goes. Phil is very knowledgeable and we are thankful for his expertise.

Jacob and team were extremely professional. They were quick and efficient. The team was able to provide me with suggestions on where to put some of the more difficult ducts. They also very kind to my sons extensive curiosity.

Friendly courteous service. Arrived on time and did quality work

This company is a scam! DO NOT USE!

This spring, the AC was working, but the house was not getting cool enough. Naturally, I looked at the unity to determine who the prior owners had used for service. After calling the number, I found on the unit, I asked if it had any history of issues. The company indicated they had no history of working at this location.

In addition to the phone number, I had a sticker on the side of the unit that had shown when they had been out at least once/year. Thus, I knew their records were inaccurate. Then, after the tech arrived, he had indicated he remembered working at my house before, but had no records of what service had been done.

All I wanted to know if there was a history of issues with the unit so I knew what I was dealing with before I started spending money to fix it. Unfortunately, this company could not produce service records.

When the tech arrived, he immediately began pushing their service plan. It felt like they sent a sales guy to my front door, not a technician. I asked if it was necessary for me to make that purchase for him to do the on-site visit. He told me that it was not necessary, but that without it there would be a fee for his deployment on-site.

This directly conflicted what I had been told by dispatch. I had been told that there was no deployment fee if the unit had been serviced by them before, which I had proof of. He told me that must be a miscommunication because there is either a (1-year) service plan or a deployment fee. Since he was already on site, I was on the hook for one or the other before any work was done, despite being told the opposite by dipatch. I made very clear that on the heels of what had already happen, I wanted to know the work to be done before I would agree to any cost.

The tech began examining the unit and informed me that we were low on refrigerant, telling me that the unit needed to be filled. While I was asking questions about why this would occur, without my consent or indicating cost, the technician began filling the unit. When I asked that he stop so I could receive a quote before agreeing the complete the purchase, the technician said that the cost for the first pound was significantly higher priced but each remaining pound after that was only about $30. Since I was already past the first pound before I noticed he was filling it, I felt it made sense to fill the remainder.

After doing so, he asked me if I wanted to purchase a dye pack to determine where the leak was occurring. My response was already one of frustration because he has put in a temporary solution before even telling me there was a leak. I immediately inquired as to the cost of such a pack. he said he was unsure; that he would have to look it up.

My response was to ask if this was the only way to fix the problem. He told me that I had to use a dye pack to find the leak. He estimated that the dye pack was roughly $300. Since we were creeping up on a hot summer, I agreed that if this was the only way to determine the problem, that he should use the dye pack.

I trusted this professional's knowledge of the situation, but after researching, this dye pack is only about $40, and is often useless, helping find the problem less than half the time.

So, when all was said and done, my bill came to nearly $900, and the problem was not even fixed. To top this off, all of his estimates were rates only if I had the service plan that I stated I was not purchasing. Thus, I was forced into taking the service plan to keep the bill from being nearly $2000.

When I inquired about the service plans benefits, the tech told me I get two free cleanings/year. I asked him to complete the one free leaning on that visit, but the technician told me he would be back in 4-6 weeks to check for the leak, where most costs could follow to fix the unit. At that time, he would complete the cleaning.

12 weeks later, I had to seek out the followup, only be told that we will be waiting 1 more.

I am disgusted with this business model and would not recommend to anyone

Great Job! I am very pleased with the work done at the house. Great guys and did a fantastic job. They left the place looking better than it did when they got here! Looking forward to the new HVAC system and it functioning better then the 20 year old one.

Outstanding customer service. Called to confirm appointment and showed up on time. Was very professional and completed the service call in timely manner. He was even able to accommodate my request to install surge protection for my heat and air units. At the end of the appointment he reviewed the stats from my air unit as to how efficient it is running and answered all my questions in an easy to understand manner. I look forward to many years of business with QDI. I give my strongest recommendation for anyone looking for a heating and air conditioning vendor.

Jason is always prompt, courteous and friendly. He arrived promptly as usual and performed the clean out of the new heater and the change of the humidifier pad. I will always request him sine he is the best QDI serviceman we have ever experienced.

The first guy that came out, Todd, was very nice and thorough. He did a great job explaining everything to us and got us our quote extremely fast. We also got three separate quotes and this one was very reasonable.

The three gentlemen that came to do the work, Jake, Mike, and Tom, were all three very nice and professional as well. In these coronavirus times, it was also nice to see them wearing masks and they also had on those shoes coverings every time they had to walk on the carpet. The new system was explained to us in detail as well.

Overall, we are very pleased with the work done and will be recommending them anytime we see people asking for suggestions.

Thank you!

Timely,pleasant, explained operational corre tions made. Thanks for proffesional service!

My experience was great!!! We hired Quality Degree through Costco and we weren t disappointed. Our installers Jake and Chris walked us through every step of the process and were very informative. We have two hvac systems; one for the upstairs and the other for the downstairs, so it was a two day job. Each day our installers were on time and followed social distancing rules( they wore masks). These guys placed carpet protectors on the stairs and even wore BOOTIES! As you can tell, we are greatly satisfied and would recommend Quality Degree to anyone. Thank you.

All four workmen were considerate and gentlemanly throughout the day of work in our house. The work done was all executed neatly, both inside and out. Though the weather does not yet call for using our Lennox mini split units, we tested them all and are very pleased with the operation thereof. Jacob effectively led his crew to accomplish the work in one day, leaving our home better than they found it.

All I can say ... Everything 's perfect.
Not only they did good job also they are so friendly and professional.

Great service, always have had a great experience with QDI

Ben was great! QDI has a fabulous employee in Ben! He is very professional & knows his trade very well. He is extremely knowledgeable & quite informative. Very happy with his work & everyone that has come out to do work for me in the past & everyone at the office as well. All of you guys rock! Fabulous company. Trust me when I tell you that you should not use anyone else. Big thanks to you Ben!

Very respectful and sincere. Sergei with Cole did an excellent job today. Attentive to detail.

Starting with customer service representative to the QC expert personnel are very professional. Jason the QC/Sale Representative expert was on time, very respectful and did all safety checks. Jason explained the repair job in depth steps and provided options for new units. The job is scheduled to be completed next Tuesday, so we look forward to the installation team to come out and get the project done in accurate and in timely manner. Stay tuned for review of the installation team next week. Today we would like to give huge shout out to Jason for Awesome service experience thus far..... very knowledgeable and responsible. Thank you
The Installation Team was on time and they worked non-stop from 8:00am to 4:00pm. It was 3 crew team that worked efficient and with understanding that the task is to be done in time. All members were very respectful towards each other and communicated very accurate in order to get the job done. The old units were huled away in no time. They explained each unit that were installed in detail. They were very polite and were open to any questions regarding the units. We had great experience with the QD Inc employees. No mess left to clean up. We are sleeping in warm house today. Thank you, Patel Family

Jason did you a fantastic job of connecting our new glas thermostat

This is what text book customer service should look like. Completely satisfied from the installation a year ago to the first cleaning today.

Jake, Josh, Inez, and several other folks made a great team. Professional, fast, and friendly. We could not be happier with the installation of our new system.

Great service and timely! Matej was thorough and helpful.

We were very happy with the quality of work from Quality Degree. From day one when we called to discuss our plans an estimate was quickly scheduled. After our initial visit, we received our estimate within a few hours. The day of the install the crew was here before our 8AM scheduled start time, very punctual. Jake and Lance were our workers and were extremely professional. They took the steps to wear their masks and shoe coverings per protocol, and put our minds at ease. When they completed the job we couldn t even tell they were here. Great job all around. Thanks Jake and Lance.

Greg & Christy from Royersford

Called this morning and technican came out late morning. Friendly, explained what was wrong and what to do about it. Wore a mask& shoe booties. Also took temp before entering our house.

Aaron was great. Friendly, direct to his work, and completed as desired. I recommend him and them

Jason arrived on time. He was pleasant, was very professional and explained the work he was doing. Quality Degree installed my system and people like Jason keep in great shape.

Tech arrived on time. Gave easy to understand explanations of what he found and what was required. Extremely friendly and knowledgeable. Took the time to leave additional information for our wifi thermostat. Very clean and tidy. After completion of services, took an extra 30 seconds to repair the screen door handle for disabled homeowner. Would highly recommend QDI, and this technician to other homeowners.

We needed a replacement of heater and A/C. From sales to communication and through installation, this was a great experience. Salesman (Ben) took the time to answer my many questions, communication about the install with home office was spot on, and the actual installation (Jake) was great! No issues or problems and everything went exactly as described. Great price too...beat all 3 other estimates I received. A+ to this company

Aaron came on time and was very friendly and knowledgeable about what our HVAC unit needed to get back to fully functioning. He was great at explaining the problem as well as the possible solutions. I was also happy that he was fully transparent about the expected timeline for a part we need to be delayed due to COVID. All in all, pet friendly, kid friendly, and very professional.

Jake, Dan and Tarif of Quality Degree, Inc. did an excellent installation job replacing my broken HVAC system in the winter and after a snowfall. Now, this is coming from someone that doesn't give out compliments that easily and esp. because they exceeded my expectations. I can tell you that they were professional, timely, courteous, effective, attentive, responsive, knowledgeable and thorough from start to finish. They truly earned an A+ in my book and I am glad and fortunate to have met Jake, Dan and Tarif. I highly recommend them!

Jason was friendly and got right down to business. He was in and out in a very reasonable amount of time and explained everything he did. A true credit to Quality Degree Inc.

Aaron was prompt, courtesy and knowledgeable. Helpful with questions.

12/14/2020: still outstanding. I highly recommend. Service technician Rod was awesome. Explained everything!

Quality Degree was outstanding. Jake was cordial and very detailed in his explanation. While installing he found an issue and resolved it. They were very careful with wall and door dings (none actually). I d highly recommend them for your HVAC needs!!

It was very long, hot day for me and installation crews. I am very impressed with the team( installation team , Cole, Josh, Sergey, Lance, Thomas, Justin). Specially the installation manager Cole Lukacinsky , he is the best. Here is the story.

Our family(3 generations) have lived in this house over 26 years. My dad bought it first, and I bought it from him 4 years. My dad had changed the ac and blower (heat pump) once.
The old unit..since I have changed the air filter by myself, it was nightmare. My dad, he had just changed it. He is not really concern about it after that even we had have a big issue. The air filter was located under the bottom of blower . Water from the blower dripped over the filter, filter got wet. Finally the filter dropped into the ground. So most time.. I like to say, many years we had breathed without air filter.. even we spend money for it. Yes, I did changed it again and again. it have kept happening .. I gave up.. I have felt desperate.
(Later Cole told me why it happened. Actually later he install the new unit, he spend some amount time to fix). Anyway, the ac had been running even it had the problem. I had called couple mechanic to fix it. They said that I should get the new unit. But we didn t. Because It still works anyway ( not 100 % Worked).
Finally I decided to get new unit. This time, I want the air filter unit to be located in the side of blower. Not bottom. No matter what...
The first day when I met the sales rep from Qualitu Degree, I told him more than 10 times. why I want the new ac and where the air filter should be located. SIDE of the blower!!! This time I ordered the pure air system( 5 inch thick air filter and UV light).

Today is the day of installation.
They started from 8am. Since I worked, I came home around noon. I went the basement to see the new unit. Guess what? They put the air filter unit in bottom of the blower. And It is almost done.. drain job was done too. Only electric job was not done yet. Oh my god!!!
The problem is the sales rep didn t mentioned it or make the note to them. ( he didn t show up today. Is this normal?) This was the first requirement, main reason for getting new ac.
it is hot, humid day. No ac. I was very seriously thinking about taking whatever they have done.(considering 2-3 hour job, nothing really wrong.. Only it was not the right way what I really want.) couple calls were made between me, Cole and office, I decide to fix it in right way..
Put the air filter unit in the side of the blower,
I felt really sorry about them. It was not the installation team s fault. Even I spent 2-3 hours to set up. And spend another 2-3 hour again into same work...I know how they felt.
But they showed me smile.. saying no problem..
They did really good job. I ordered Lennox brand.(premium brand) Without Cole s team work, it was normal ac.. His team made it completed. No doubt!!!
Cole, Josh, Sergey, Lance, Thomas and Justin.
Thanks again.

1/13/2021
Second update
Finally I got the natural gas into my house today. Since last August there were delays for it. Main reason is peco.
Jason was here this morning. He completed it.
Thank so much!!!!
I will definitely recommend to my friend...

On-time, polite and professional and efficient. Overall very good experience.

Degree is an excellent HVAC provider. Two years ago they installed a new system. Professional install and since then the system has worked great. Today Ken did the annual maintenance. Ken was pleasant and professional (and did COVID safety practices). He double checked with me about any issues. Also I appreciate that the back office does a great job too communicating live as well as in texts and emails. All around a top notch experience. Highly recommend.

Jason is always on time and takes extra time to explain everything he s done and gives recommendations on how to keep our heating system running efficient. He s always a pleasure and very personable.

Great service, very professional crews. I had ac and furnace replaced. I would highly recommend this company.

It was really an emergency in our house, when I was desperately calling multiple companies and see if someone can take this call and give us back our cool air. The night before, my 2 year old was so hot that she started throwing up at around 1am. In the morning, I dialed 2 reputable companies and no one could accommodate us. Then, I went on the facebook and simply started calling ALL recommended local companies. When I got to the list of Quality Degree, Inc, they responded quickly assessing situation as an emergency and sent Michael to our house. The 1st words that came out were: Mam, I will not leave without you having an air conditioner on. I almost cried, as I already was tired from a sleepless night. Then, Michael proceed putting on the booties as another delightful sign of respect and went straight to the basement, where I already installed a new filter just to check if I did it correctly. Within 10 minutes, he diagnosed the problem! He communicated this to me and offered a solution. Even though the night was cooler, but I slept well knowing that next time it gets hot, my family will sleep well, and I would not have to miss a day of my work! Thank you!
Grateful Customer!

Jason is always Professional, polite, and efficient! Great job everytime he comes by to perform service on our systems!

Excellent service at a great price.
Aaron was very knowledgeable in his field and helped me to understand the various issues I was having. Aaron was a great help and QDI has very good prices.

Aaron was great; he was here on time and answered all questions and then some. It is great to have the ac working again. Edited to add: It is just the service itself was really highly priced at ~$425 for replacing a material that can be purchased for $20.

Customer and technicians were very professional and were top notch in taking care of the problem. I didn't give them 5 stars because I am not sure about the pricing we had no heat in extreme cold weather week so timing was important. They did order the part and took care of it in 1 1/2 days

Jason was very helpful and fully explained the problem I was having and why.

QDI is a FIVE STAR Company all around!
We have used them for all our HVAC needs for the last two houses we have owned and have been extremely pleased. The office staff is a pleasure to deal with and the service techs are top notch!

Just had Jake Moss and his co-worker Dan install a new heater and A/C system for our home. Extremely pleased with their work and the overall quality of the new systems! They clean up so well you wouldn t know they were here. Another win with QDI!

Ken Raymond did a great job with our fall heater maintenance! We always have a good experience with whoever QDI sends out!

Rod Reyes did a great job with our spring heater/AC maintenance. Always pleased with the service techs that QDI sends out!

Jake came out today to replace our A/C system. He showed up on time and was super friendly. He showed me how to setup the thermostat on my phone and how to use it, and cleaned up and put everything back the way it was before leaving. As a stay at home mom, I need to be able to trust the people that I let into my home, especially since I'm busy taking care of an infant, and Jake was very trustworthy and even made every attempt to be extra quiet for the baby. Highly recommended!

Jake Moss and his crew (Dan, Chris and Steve) at Quality Degree recently installed central air conditioning in our 60+ year old house. I used them because they partner with Costco. As a result of of my Costco membership I received a very good price and I knew I would have Costco back me up if anything went wrong. I can't say enough good things about Jake and his team. They were professional, courteous, pleasant and efficient. They explained everything they were going to do, how long it should take, answered all my questions and addressed all my concerns. If they are representative of Quality Degree, I highly recommend them.

Exceeding our expectations_ When our new system was not working as expected, Quality Degree Inc., addressed the issues when the manufacturer was unhelpful. QDI came out on a Sunday on short notice to provide temporary relief until a replacement part arrived. The technician (Phil) who came out to make the final repair is relatable and very knowledgeable. I recommend him highly. He was able to diffuse what probably would be a stressful experience for us confronting manufacturers who rarely deal with their consumers directly. Thank you.

Like dealing with a family member, friendly, professional, knowledgeable, start to finish a fantastic job!

Great experience in every way. Dan came out to give me pricing on replacing my furnaces, AC units and hot water tank. Price was much less than other quotes and the equipment was higher quality. The install team was fantastic. They sent enough installers to complete the job in one day - 3 systems including one in the attic. All the guys were great (about 7 of them). Special shout out to Jake and Cole!! Thanks! I'll be recommending you to all my neighbors.

Great service. Cole was very helpful with explaining how the system works.

I highly recommend this company. They offer reasonably priced service plans and their techs provide excellent service. Since I have been a customer, they have been sending Matej out to service my heater and AC. He is friendly, always on time, knowledgeable and explains everything very well. Thanks for another outstanding service appointment!

Sergey, Rod and Steve came in today for replace our 15 year old AC and gas furnace. They came in on time, explain project step by step. After all day work they explain to me how is working new system. Also they help me download new thermostat to my iPhone and explain how is working.Sergey, Rod and Steve was very friendly and pollute. They tested new system, make sure I understand everything. I highly recommend Quality Degree.

The experience with the Quality Degree team had been excellent. From the initial quote with Phil who took the time to explain everything, to Sergei and Josh who did the install who were on time, professional, and seem to have done a good Job installing my 2 new systems over a 1.5 days. Highly recommend Quality.

Quality Degree installed a Crown oil boiler with a Beckett burner and an oil tank with a Smart oil gauge in my home in early 2018. I wanted a stainless liner in my chimney to complete my heating project. One of their techs, Phil, suggested Chester County Hearth and Home, who cleaned, repaired and installed that liner mid-April 2018. Phil, from Quality Degree came back this morning to adjust the boiler with the new liner.

Both of these companies had exceptionally qualified technicians. And these men had something invaluable. Respect and integrity. They were respectful of my home and property, and they all treated me like a favorite family member. Highly recommend.

All tucked in...
Patty Kissinger
Chester County, PA