My husband and I engaged Property 101 to look after our rental property at Georgetown I personally would never recommend this company they did not act on instructions by us with notifications to the tenants and when we sold the property (out of spite because they could no longer earn any ongoing money) they left us hanging with no property managers for the last two months until settlement very unprofessional.
Kylie and Siobhan are an incredible team and were invaluable in assisting me with negotiating a purchase. They spent a great deal of time to get a full understanding of my situation, wants and needs. I was very specific in what I wanted and they helped to negotiate a fabulous outcome for me. They took on all the stress and chasing up with real estate agents which can make the process emotionally draining. I was informed up to the minute with all developments and got exactly what I was after.
Thank you Kylie and Siobhan.
Great communication with tenants. Thanks for making the application process more human and efficient.
Highly recommended Buyers Agent. I had an excellent experience dealing with the team at Property Solutions 101. Communication with Siobhan and Kylie was very good from start to finish and I felt confident and secure in my decision to go with this particular agent. A good property was selected within my budget very quickly and Kylie secured the property for me at auction. It was totally seamless! Very happy with their property management also, Jenny resolves any issues very quickly with the maintenance of the property and my tenants are happy and reliable. Great work the team at Property Solutions 101.
In January this year I settled on another investment property in the Newcastle region, I had no time to get up there and view numerous properties due to work and family, the team who helped me purchase were very professional and helped me negotiate a buying price, I get very anxious buying property as expected but they helped organise a tenant for me aswell which was leased at the first showing for above market rent which i am happy with
Not much joy in meeting up. Vendors market and will have to do it on our own.
Local agency that s a cut above the rest. A+++
Friendly, personalised service. Great knowledge base. Always a pleasure to deal with. Highly recommended property management team, plus the added bonus of easy parking & access. Thx to Property 101 for making things easy.
Umm pretty horrific if you are the tenant. Things you would normal consider essential repairs like an oven or a busted powerpoint hanging over a sink literally took years to see action on and one day we woke up and our carport was being taken down on the landlord's orders. Great if you are a slum lord, terrible if you are a slum dweller
EDIT; we were told if this review was not removed they couldn't help us in replacing the late 90s air conditioner that has never been serviced and would continue to hold that it's failure was our fault. For the record, we have lived here just under 2 years and the heating side of the system has never worked, it leaked atrociously until I cleaned and unblocked it and it died completely at the tail end of last summer.
I recently used Property Solutions 101 to purchase a property, which they subsequently manage for me. Throughout both processes they have been fantastic. They are honest, know their stuff, communicate well, are down to earth, and work hard for you. You never have to chase them up and they ooze integrity. I wouldn't go anywhere else.
I can not recommend Kylie, Dale and their team enough. We are incredibly happy that we decided to invest money with their impeccable service. Being investors from outside of Newcastle, we were not familiar with the suburbs and most certainly not familiar with what streets within those suburbs were good to invest in. Having an 'insiders' knowledge for us proved to be very valuable and most certainly saved us money in the end.
Without Dale and the team, we would have not been able to secure our perfect investment property in a suburb that we originally thought was out of our price range. We can not thank them enough for the time they took (on nurmerous occasions) to understand what we were looking for.
Having such a great experience with 101, we are now going to use their property management team to care for our property.
Using Property Solutions 101 has been a great decision. They have helped me into a new market with great advice and professionalism. Their team made the process so easy and they are lovely as well :)
The Property Solutions 101 team were fantastic, so glad we engaged them to act on our behalf in finding our family home. They took the time to understand what we were looking for in a property and were professional in all aspects of the process from the initial property search, auction bidding, through to after settlement. We have no hesitation in recommending Property Solutions 101.
My husband and I engaged Kylie to bid for us at auction. We had never bid at an auction before so we were very nervous/unsure about how to go about it. We were also stressed as we really liked this house.
Kylie gave us a lot of well-researched information which helped us to decide on our final price. She was easy to talk to, very informative, and importantly, at absolute pro on the day. We won the auction, under our budget! We could not have done it without Kylie Siobhan. Plus, the price you pay to have a professional do you bidding for you is very very small compared to the price you pay for your dream home. THANK YOU KYLIE AND TEAM!
SEE FINAL POST AT BOTTOM
17/6/18 Very poor communication. Have been in rental for one month and have difficulty getting responses to agreed upon expectations. Would not advise using this management as it stands. Much room for improvement.
18/6/18 As of this morning, seems to be some movement on the property issues we have reported but still no communication efforts made by management to us directly. We would like a response and not just a call from a repair person out of the blue. Is that too much to ask? Raising my review to an addition star (3) for at least some movement.
18/6/17 PM
Response read below.
No, not all requests have been addressed. I sent a list and only a couple have been responded to by way of a very nice handy man, not by your email or call.
We will be contacting you tomorrow. Going forward, please contact me directly for future repair work. I am the one with better access to having the house available.
Minus 2 star for responding here and not directly to us.
19/6/18
After calling and speaking to original contact for our property, hopefully better communication will ensue regarding property issues. The conversation seemed to be genuine. Will update rating but will continue to look for improvement on their part with regards to responses to the issues reported.
16.10.2018 Update!
As of today, all items have now been addressed. I would say that once we began communicating with J, the interactions were much more successful. There were regular updates.
Yes, it would have been better if all items had been completed before now, (in the rental 5 months now) but we were willing to continue patiently as long as communication was open, clear, and responsive as to expectations and progress.
Looking forward to our stay.....
propertysolutions101.com.au