Sharie Morton Review of Property Solutions 101
SEE FINAL POST AT BOTTOM
SEE FINAL POST AT BOTTOM
17/6/18 Very poor communication. Have been in rental for one month and have difficulty getting responses to agreed upon expectations. Would not advise using this management as it stands. Much room for improvement.
18/6/18 As of this morning, seems to be some movement on the property issues we have reported but still no communication efforts made by management to us directly. We would like a response and not just a call from a repair person out of the blue. Is that too much to ask? Raising my review to an addition star (3) for at least some movement.
18/6/17 PM
Response read below.
No, not all requests have been addressed. I sent a list and only a couple have been responded to by way of a very nice handy man, not by your email or call.
We will be contacting you tomorrow. Going forward, please contact me directly for future repair work. I am the one with better access to having the house available.
Minus 2 star for responding here and not directly to us.
19/6/18
After calling and speaking to original contact for our property, hopefully better communication will ensue regarding property issues. The conversation seemed to be genuine. Will update rating but will continue to look for improvement on their part with regards to responses to the issues reported.
16.10.2018 Update!
As of today, all items have now been addressed. I would say that once we began communicating with J, the interactions were much more successful. There were regular updates.
Yes, it would have been better if all items had been completed before now, (in the rental 5 months now) but we were willing to continue patiently as long as communication was open, clear, and responsive as to expectations and progress.
Looking forward to our stay.....

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