kimberly zizza
Reviews 1

35 of the tiles arrived damaged (1/3 of the product). The sub-contractor Saia told me to buy the replacement tiles on Friday and they would pick them up today (Monday) so the project would-not be held up. I did. Today (pick up day) they demanded another freight charge be paid or they would not pick them up. I filed a claim with both Profreight and their subcontractor Saia and they both wanted me to pay the freight charge for a 2nd time while they worked out their claims process (for up to 90 days). I told them that was not acceptable and I would invoke another solution available to me if they did not stand behind their service. I was told good luck with that. I am an Attorney so I have the law on my side. They will try and take advantage of you by double charging you, when they do not perform the service you contracted them for.

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About PROFREIGHT, Inc.

U.S. Customs Broker & global freight forwarder. Est. 1989 in New York / New Jersey. Quick & compliant customs clearance at all U.S.A. ports of entry.

PROFREIGHT, Inc. is a leading U.S. Customs Broker and global freight forwarder that has been providing top-notch services since its establishment in 1989 in New York / New Jersey. The company has earned a reputation for offering quick and compliant customs clearance at all ports of entry across the United States.

With over three decades of experience, PROFREIGHT, Inc. has become a trusted partner for businesses looking to import or export goods across borders. The company's team of experts is well-versed in the complex regulations governing international trade and can help clients navigate the process with ease.

One of the key strengths of PROFREIGHT, Inc. is its ability to provide customized solutions tailored to meet each client's unique needs. Whether it's air freight, ocean freight, or ground transportation, the company offers a wide range of services designed to ensure timely delivery while minimizing costs.

As a licensed U.S. Customs Broker, PROFREIGHT, Inc.'s team can handle all aspects of customs clearance on behalf of clients - from filing paperwork to coordinating inspections with government agencies such as CBP (Customs and Border Protection) and FDA (Food and Drug Administration). This expertise ensures that shipments are cleared quickly without any unnecessary delays or penalties.

In addition to its core services as a customs broker and freight forwarder, PROFREIGHT also offers value-added services such as warehousing & distribution solutions for clients who need temporary storage before their goods are shipped out.

PROFREIGHT's commitment to excellence extends beyond just providing top-notch logistics solutions - it also places great emphasis on customer service. The company understands that every client has unique needs and strives to provide personalized attention throughout the entire process - from initial consultation through final delivery.

Overall, if you're looking for an experienced partner who can help you navigate the complexities of international trade while ensuring compliance with all regulations - look no further than PROFREIGHT! With its extensive experience in logistics management coupled with exceptional customer service standards make them stand out among other competitors in this industry!