Paid for Cardinal parking pass and charges were de...

Paid for Cardinal parking pass and charges were deducted from my bank account. I never received the 2 follow up emails with receipt and bar code. I emailed from Juju parking website no less than 5 times and never received a response. I noticed that Pride Group was the parent company and found the phone number for them. Called and spoke with a women who took my info and said she'd call back. And here we are. Less than 24 hours from the event and I have no parking pass..