Miguel was very professional, kind and humorous. Definitely look forward to working with him for any future issues I may have with my vehicle. I am very pleased with his service and highly recommend him. Overall 100% amazing!
Colleen in customer service was of no help. Lacked the knowledge to discuss the recall part for my Nissan. Referred me back to the service attendant at the Premier Dealership in Metairie. That s why I was calling to explain my concerns with the fact that the recall part will not light up on my dashboard to tell me my brake lights are not working. Recalled part will not be available until the fall. 6 months from now. So I m driving a vehicle that will not indicate that my rear brake lights are not working when say ....on the interstate. Does this sound safe to anyone at Nissan?
Very nice people and clean facility but as far as quality of service very poor brought my Z in for Engine noise, told me it was going to be looked at by tomorrow morning, actually took a day 1/2 longer. So i was without transportation way longer than I thought with no updates from Nissan. And when he finally called and I asked him to explain to me what the problem was they literally just said you need an engine. No explanation as to what was done or what was wrong, just that i needed a new engine. So i basically paid 170 bucks for them To leave me carless for almost 2 days and tell me I need a motor. A very unsatisfying experience.
Made an appointment to have an oil change and tire rotation. Arrived for 3:00 appointment on time. This appointment lasted three (3) hours. Just needed an oil change and tire rotation- no additional services were required. I understand things happen, however no one informed is that there was only one technician servicing vehicles until I started inquiring on how much longer my vehicle would be. No one provided incremental updates regarding statuses of vehicles being serviced. It wasn t until Mr. Benny came into the waiting area that I received a definitive answer regarding the time my vehicle would be ready. Customer service should include updates, especially when there is a delay or only one technician servicing vehicles.
Put 1000 down left with a beautiful car look almost new . Thanks to jerry
Highly impressed. I ended up needing a vehicle rather quickly and Mitch took the ball and ran with it! Within 2 days he found a car, equipped it very well and had it in a price range I needed. Amazing energy at this dealership! They are not here to just sell you but to educate and build a family of dealers. Highly impressed! Thank you very much.
Buying a car, new or used, is usually never a pleasant experience. However, my husband and I had a very positive experience buying a used car at Premier Nissan. Warren was a fun salesman. He had a great sense of humor and was successful in getting us a good deal that we are very happy with. Warren was very knowledgeable about a lot of different makes and models of cars which made us confident in the car we chose to purchase. It is exactly what we were looking for. For once, we did not feel like the salesperson was out to screw us over. I recommend this dealership and plan on using them for future purchases.
John took care of everything. Made buying our vehicle easy. Absolutely top notch. Very up front and trust worthy.
From you initially working with Ms. Margie, then Mr. Rodney, both salesman made me feel welcomed, understood, and pampered with support. Even the financing manager worked his magic to match exactly what I was looking for. I had a great experience and I plan on sending numerous associates there. This was hands down, the BEST experience I have ever had! Thank you so much to everyone that aided me with this process. Margie ans Rodney are the BEST!
Buyer Beware
My mom is 73 years old and she gets easily confused. She went to the dealer to get her rear window replaced, and they sold her a new Nissan Pathfinder(2020 model in 03/2021) with a $15,000 mark up.
The MSRP of the car was $33k the final sale price added up to $49,828.80 with miscellaneous fees.
When we realized that she was screwed over we wanted to return the car they gave us $13,000 (thirteen thousand!!!) discount on the same exact car so we ended up buying it for $37,502.40. That was some hassle.
If we hadn t realized how they scammed her she would be paying them $13k extra over the span of next 6 years. I get it people make money selling cars and there are fees but a 40% mark up over the advertised price is a scam.
Taking advantage of the elderly is unethical. We will certainly be making some complaints.
If you a a hustler, fine. If not I recommend you look elsewhere for your next car.
premiernissan.net
