A lady of the switchboard is not able to listen to requests, because she is in a hurry to attack, it follows that nothing can be understood and even more time is lost. He gave me information on hospitalization, when I never talked about hospitalization and then was annoyed that I didn't understand. More patience and listening skills would be welcome.
I haven't gone yet but the information I got from the call center operators was exhaustive with the utmost courtesy and professionalism
I did the right hip prosthesis I thank the physiotherapist Sacha Palermo for his professionalism and availability, nursing and generic staff available and very kind, eat well I only put 4 stars because it would take more nursing staff
I am a guest of the Policlinico Italia from 29 May, in a few days I will leave so I feel a strong desire to thank all the staff of this excellence for the motor rehabilitation of the city of Rome, doctors, head room, nurses and physiotherapists all, but in particular the physiotherapists 4 plan in addition to the professionalism have psychological and humanitarian qualities, important to relieve patients' pain; the wisdom and experience of Michael, the sympathy and experience of Stephen, the technique and practice of Mark, the grace and kindness of Roberta and finally a special Emanuela physiotherapist who took care of me being entered wheelchair and after 20 days made me walk, at every exercise he told me "good" to relieve pain and, today that I am almost healed, I would say to her "very good". To all of you and Emanuela in particular, thank you, thank you I'll never forget. 421a
My mom was hospitalized in the RSA for a year and a half, until the day she unfortunately left for a cardiac arrest ... I can only express my greatest gratitude for all that the medical and nursing staff made for my mother.
She was assisted, cared for, pampered with a lot of professionalism and affection.
I thank the very kind and helpful Doctor D Eramo and all the nurses, especially Valentina. Thanks!!!!!
I'm in serious trouble judging this Polyclinic. Competent and kind nurses, doctors and above all physiotherapists. Always available and friendly.
Unfortunately I am used to seeking education in all places, even before professionalism. Painful acceptance and administrative staff. Education and respect for the Pessino customer. Below zero. It is not the only place in Rome with good physiotherapists thankfully.
I do not recommend this place to anyone. Absurd how in a few hours the administration destroys the excellent work of the doctors. Embarrassing! He will feel sanity. I sincerely hope that the lady in reception will be disbarred from any work in contact with clients / patients. The Polyclinic would gain everything!
I am writing on behalf of my mother Mirella Barbi who had a great time in this structure. We thank all the staff, the head nurse, the doctors and the physiotherapists. Special thanks to the physiotherapists Stefano and Andrea who were very patient and professional. Thank you!
I used the orthopedic department for a fracture of the femur. It is very efficient in the operation was performed day. We need to improve relations with the public, I am referring to the emergency room and the scarce information provided.
I did physical therapy in the water and I found myself very well with his and the staff
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