Wow they really don t care about your car once you buy it from them. No support for the new Nissan Leaf charging as they sell as a feature of buying from them but they always have the charging spots blocked by workers cars. Support shop open on Sunday is actually a Hyundai employee. Great business guys, not going to buy any other cars from you!
Always the best customer service. Friendly and will give you a fair deal. Thank you Jason and Taylor
Thanks to Nase, I found something reliable and spacious. He was patient and his customer service is refreshing. Beth was great as well! She was very personable and funny. I Ieft feeling encouraged and confident! Pohanka is the best!
Special thanks to Davonta Smith "The Magic Man" for putting up with me and the girls ALL day today. We're a very special breed. It takes a special kind of patience to deal with us. Thank you for finding me my car that can hold 2 bodies in the trunk, has an assload of charging ports, and a backup camera!
Gilbert and Regina Dawson we brought a car from Rachel chatterton she is the best sale person to buy a car from we had a problem with the car and she helped us get it straight
I had a great experience. Everyone was so kind and helpful especially Dave and Caleb. Thank you!
Wow, great place to get your car, they really care about you there, my experience with Walter Davidson was truly amazing.
Anyone who knows me knows,I LOVE Pohanka, really, I have bought many cars( SUVs) from this group and have always been happy with my deal, and the service later. And yes I have serviced all of them right there.
Great place to buy a car, no pressure nice sales staff. In the market for a honda buy it thete
Keith was really great Salesman all the Staff at Pohanka Volkswagon were great and Thanks Love my new GMC terrain
Had to take the car in for the airbag recall. Staff was very friendly, called the shuttle service for me, dropped me off where I wanted to go and picked me up several hours later when I called. Perfect way to do business.
The Pohanka dealership and I go way back. What I will say is they strive to please. Smiling helpful people like service manager Anthony Chilcoate, service advisor Chrystal and my trusty sales consultant Kevin Robles. I can always count on them for service with a smile, to be honest and professional.
Michelle Gray is awesome
If you want a great customer experience go see her for your next car.
I've been a customer of Pohanka Honda for more than 20 years. You can't beat their customer service!
They were polite and nice when I got my car serviced.
Great people there they treat you right they treat you like you are a long lost friend and very accommodating
They said they gave my van an alignment but the steering wheel still shakes like crazy and is like my van wants to make a complete right turn by itself smh.
I took a used Mercedes for a test drive, but when I came inside to sign the paperwork I was told they weren't allowed to sell it because the airbags could blow up and needed to be replaced. AFTER I HAD BEEN DRIVING THIS CAR AROUND TOWN FOR AN HOUR! Stay away from this dealership, they have no damn common sense.
Pohanka could not have been nicer to deal with! Maggie McGraw is an excellent sales person incredibly helpful. We will recommend her to all of our friends. 5 Stars to Maggie and the staff at Pohanka!
For a top notch car purchase experience and great customer service, make sure you see Benito Lake!
What an excellent experience. Davonta Smith took good care of my daughter. She was buying her first car and he walked her through every step. He was very patient and professional. She drove away very excited in a 2018 Hyundai Elantra. If you are car shopping go see him, great guy!
It has it's good and not so great experiences. So far its 50/50 depends on who your able to deal with. My buying experience was great! But I know few others ive referred it's been mediocre.
Jeff Dale was a great person to work with!! With no doubt I would recommend him to My family and friends.
I have to give a shout out to my Girl Jessica in service ! After Kim , Lori , and Steve moved up or out Jessica is our go to girl! Feels like she knows more about us then our own daughter . It is a pleasure see her every time we bring our car in for servicing! She treats us like royalty! Jessica is very smart and is not just a service writer she also completed a NATEF automotive program while in high school so she has turned wrenches too.
Glad to see Lori is back as well You girls ROCK!
Keep doing what you do Pohanka!
Went into Pohanka to get into a new car. I told the salesmen to only run my credit with their bank, two days later I have 5 inquires with different banks for the same day. Never again.
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